It is convenient to get signed in for a haircut. Unfortunately, the information doesn’t seem to be accurate or consistent. For example, I check in and it said I was 4th in line with a 19 minute wait, but a few minutes later, it refreshes and says I’m 5th in line with a 28 minute […]
Reviews for Great Clips Online Check-in
β Back to Great Clips Online Check-in20 reviews
Overall good. My main yet big complaint is if there is a long wait time there should be a notification if the wait time is reduced. Your check in window should never be reduced if the wait time drops. I would like to be able to set a notification time letting me know when I […]
This app has been excellent – always works when I need it, always remembers who I am from JUST my phone number (no mandatory account that’s really just an excuse to spam you). And they do a modern wait list RIGHT! When you check in, you’re added next in line, along with people showing up […]
Multiple tims, I will check in online and by the time I get to the location my name is no longer on the wait list, especially when I arrive within an hour of the store closing, today 35 min before they closed, with an online check in more than an hour of the store closing. […]
The only thing this app is good for is giving you an idea of how busy a store is. The “check-in” feature doesn’t actually check you in. You’re not checked in until you get to the store, and by that time others may have shown up and bumped your spot in line. Today I checked […]
Somethings messed up with the online check-in and timing. The location I checked into online, showed an estimated wait of 50 minutes. No problem I thought, 15-20 minute drive to get there, shouldn’t be a long wait, 30-35 minutes. I get there and the time was 95 minutes. It added an hour. What’s the point […]
The new version seems to take a l-o-n-g time to open. It also has trouble displaying any of the data on the home screen or salon list when connected to my wifi but when I connect to 5G is slow but gets the job done. (Yes, I have tested my wifi, even with other apps […]
Much as is the case with most apps, this one isn’t perfect, however it does provide an indication of the wait time and the opportunity to sign in to get on the wait list. it would be better if it designated individual operators by name and their hours of availability (nothing is more frustrating than […]
Wait time off, where’s reminder? I got to the store with five minutes before my expected time, and found I was at the back of a line and would be waiting at least 20 minutes. It’s not as bad as some reviews here show, but why estimate times if you’re not going to be accurate? […]
Easy to find a cut, useless “check-in” feature. Like being able to find the closest place without a line but we found out today that checking in through the app doesn’t h l ld a place in line. When you show up and check-in in-person then the times are accurate. We timed the initial 35 […]
Your update is terrible. I have 2 locations about equal distance away. One shows 30 minutes wait and the other 0. When I select the one with 0 it then confirms me at 39 minutes. Then it goes up to 42 minutes after it had been about 5 minutes after I got the 39 minute […]
Useless scheduling algorithm!! I live close to great clips, I usually head there when the app says the wait time is 7 minutes, when I arrive it magically jumps to 15-20 minutes, and it takes more than that to actually start my haircut, it never fails. I understand this can happen once in a while, […]
Is convenient when it works. Is very inconvenient when it doesn’t. I’ve had the app “bug” and lose my information and spot in line on days when I’m very crunched for time. Would recommend email confirmations as there is currently no external record of the time slot estimates or check-ins. I’ve checked in with a […]
For more than a year it was a good app, allowing me to check in from home and be on the top of the line when arrived. However, for about the last two months, the time prediction mechanism is clearly broken, several family members got issues. I checked in from home when it was 52 […]
Not always the best at accurately estimating wait time when you check in ahead. There’s been several times when I went through the app’s process, said it was 0-5 minutes wait, and it’s a lot longer. It needs to have a better algorithm to catch real-time data, such as stylists present, average work time, number […]
I checked in with 21 minutes after 15 minutes drive there checked in it went to 47 minutes. The app is not as accurate as it used to be. This feature is why I started going here and I just purchased almost 2 years of prepaid haircuts. This is the 2nd time a delay like […]
Meh, I see nothing so far that justifies a redesign. If anything, it’s less intuitive than the older app. I had two salons listed as favorites that I no longer visit. But I had to stumble upon the method for removing them from my favorites. (The Help option had no info about how to do […]
Previously I was very happy with this app, and used it frequently. However, several months ago it started saying that online check in was not available. I mentioned this multiple times when going onsite for my haircuts. I tried uninstalling and reloading the app. But the problem persists. I will probably switch to another company […]
Completely broken. Can’t even use at all. I tried updating – didn’t work. So I uninstalled and reinstalled. Still doesn’t work. Just freezes on splash screen that says “Great Clips – It’s Gonna Be Great” Problem is… can’t even get a haircut as a walk-in anymore (even when I use the app to reserve a […]
Need ability to see first names of stylists currently working along with years of experience & ability to book with the stylist you want. About 33% of the stylists that work here are good, the other 66% aren’t, so it’s a total crapshoot. One good haircut out of three prompted this review. How I wish […]