Ok so app is horrible to navigate always buddy and I've already had 2 issues with them within a month. One time they did not deliver my box because theu had some kind of a system error. Second time they don't skip a week I clearly skipped moreover I receive the charge 2 days earlier then expected because they've changed it in their system due to holidays. After calling customer support there was nothing he could do for me and he didn't see the issue and couldn't cancel the order. Unsubscribed.
Catherine Laidler
Love the kits overall. most recipes are super easy and love that it gives us the time it will take to cook. We have had a couple times where a protein bag was punctured but it did not effect the quality. the only change I would make is making it easier to pause or unsubscribe from the app (we are rotating kits untill we find our favorite, and while this is currently out favorite I would like to pause or unsubscribe while we mix it up).
Shannon Campeau
I love all the time saved by not having to prepare the sauces, and sometimes even the vegetables are already diced. This was the largest hurdle with other similar services, trying to make dinner on the nights when I only had a small window to cook. My only complaint is the difficulty of knowing certain cooking times or the right amounts of seasonings to use since I order the larger family portions but each recipe card is only for a single serving. It's not always 1:1.
M
The WORST app I have ever used. Can't even save my changes on the "delivery information" which is extremely important, it lists your address, delivery day, canceling acct, etc. I can't make any changes there without contacting customer service, also they keep locking me out saying my password is incorrect no matter how many times I change it (other reviews have mentioned this). Complete garbage and company and developers won't address this.
Laura Book
The app is fine, but the service itself has deceptive practices designed to trick customers into receiving boxes they don't want. By default you will not receive notifications about an upcoming order until after the cutoff to change or cancel it. Customer service is not willing to refund the order, and you can only see menus one month in advance so you have to remember to check the app every month. Not recommended.
Kristen Toledano
App is trash,and so it tech support. My account has been messed up since I started ( I received my first box today, so it's been a week of headaches). The food is really good. Recipes are simple, delicious, and easy to modify for kids. I can't modify or do anything as of right now, including picking meals, so I'll probably cancel. I dont think the price of the service is worth the tech headaches. Customer service agents are nice but useless.
M B
Beware of unplanned charges. They only let you skip for a certain amount of weeks ahead and after those weeks they give you no warning that your window to change or skip is closing. They also do not send an email that your card was charged. I didn't know until I checked my bank account. There was no notification from the app or email alerting me that I had a delivery coming up. As far as food the portions are very small and a couple of times during summer the meal was discolored and lukewarm.
Julie Guieb
we have really enjoyed the recipes and the convenience. 2 things are preventing a 5 star, I would really like a 3 serving option for recipes and the meat packaging is not the best. It is sandwiched between 2 ice packs just like other food services, but they are not put in extra bags and I usually have. a leaky meat package. other then that, we have cancelled all our other subscriptions because we prefer green chef.
Joleen Specht
green chef has changed my life in just a few meals. I always wanted to cook but just didn't know how to bring the meals altogether. I was usually missing some ingredients. they literally ship EVERYTHING you need. The menu cards are easy to follow and sturdy. I can save them to make on my own another time. however with the ease of these meals, I probably will never cook on my own again. I am so in love with Green Chef. thank you!!!!
Jason Kosola
Wrong recipe cards sent. Bad ingredients and/or protein every single week. I've used a lot of meal kit apps. Green Chef has some great recipes and they are mostly easy to cook. However, I have had an issue with every single weekly order. I've given Green Chef a chance twice now but I can't continue to spend money on meals that I can't use.
