I lost money. I bought one of these cards at the dollar store to pay a bill. Loaded $60 on it. Followed the directions to register the card, but kept receiving the same error message: "We are unable to validate this card. Please try again later." Called the phone number and contacted customer service online but the error still continues and nothing has been resolved. I lost my money and can't pay my bill now. Green Dot is ghetto and crooked. Do not purchase cards from them!
Mark Fowler
I was happy with green dot, I was until i had some orders declined for pay with a plentiful balance to cover these purchases. That's a no no, and then a no no no to no one to speak to. I refuse to chase you when you are holding my $$$. You are the chaser. Appreciate the people that pay you. Over the top customer service, above and beyond is the only acceptable platform I have ever used working, I expect nothing less.
Kehau Wahilani
From the beginning ice had issues with them. When they first came out I thought why not try it so I signed up and got my card, deposited funds to get started then all of a sudden I received another card. We've been going back and forth because when I tried to reduce the issue with the first card I received, no one could find my $$!. I stopped using this bank and am still getting charged a $7.95 free every month. I am displeased and my problem never got resolved.
Christine Lauretta
DO NOT USE! This bank is some type of scam, they offer no actual support to any error or problem you may encounter on the app OR card. I was told I had 4 different issues by the same one person but they couldn't stay on the line to actually help me, when I fixed the problems given to me it still says my card is declined, terrible card, terrible bank with tons of fees. Money managing on this bank is absolutely garbage because of it. I HIGHLY recommend you look elsewhere for something like this.
Shannon Pridgeon
I do not write reviews. But I have to say something about this company. They are a ripp off! I was keep getting overdrafted on my account because they are aurtorizinig transaction I didn't agree too. Was signed to a $200 protection, also did not ask for, and my account is now negative. They can NEVER find the transaction on their end, but you can clearly see it on yours. I would not recommend their services to anyone. The "perks" are not worth the headache.
Chris Wagner
Absolutely terrible and a complete lie. I have had this account for some time now, and not only can I not ever deposit a check through the app, but I have had money taken out that I have not spent and I have not been able to access ANY of the "cash back rewards" in the time frame the app says I could access it. I also need to dispute transactions, but I am afraid to because others have mentioned that when you do that, you no longer have access to your money while they look into it!
Cor Dero
Used it for over a year. Had direct deposit from work. App worked well, and was able to access my info, and money. Green Dots fees were too much compared to similar online banking options. And I had a hard time contacting their headquarters when I had an issue. Had to write, and hand mail a letter to them with my questions, received no reply. That was 2 years ago. Maybe it"s different now.
Mudd Patterson
SCAM! DO NOT USE THIS CARD! if you have a large amount of money in the account you can NOT get but $3k total out per month unless you close your account. They say they will send you a chk. I've closed mine 3 times and waited 3 times for a chk never received it. I managed to find loopholes to get all my money. I'm still getting charge monthly fees on a supposed to be closed account. You can get nowhere with customer service. I've learned a valuable lesson. DO NOT USE THIS CARD!!!
A Google user
Never get this card or make sure you read the fine print on the mini paper in the card at purchase. I picked it up because it said I would get bonus money on purchases after a year, only been 6 months so, can't verify that but, $3.95 each load & then $7.50 maintenance fee a month, the fine print I did NOT see, basically that "bonus money" is just returning the money essentially taken from me that was already mine in the first place. AFTER they gain interest on it for a year. How thoughtful!
Curtis Lotspeich
I gave green dot" a chance, and have been a customer for over 2 years. In the second year the issues began. They offer a $200 overdraft that charges $15 every time. You are unable to add green dot account to different banking or money apps because most of them do not recognize or register green dot as a bank. They say get your paycheck early that's bs. I work in payroll for the company, I deposit everyone's check Tuesday and green dot doesn't let me receive it until Friday morning. TRY CASHAPP
