Reviews for Greenlight Kids & Teen Banking

I love the concept of this app/card. However, I keep running into issues of transfering money into my wallet and get an error message that it’s having trouble connecting to my bank. And yes, I have signed out and back in, I have also uninstalled and reinstalled, and I have used the wifi on and […]

Every time I try to add money to my son’s card I get a message saying, “Unable to connect to Greenlight at the moment…” sometimes it takes hours to try and get money to his card! The app just updated and I thought, “yay! Maybe they fixed it!” However, after it took me 4 tries […]

At first I was very unhappy with the app on my android (Samsung S7) it loaded slow and ran slow. However! I registered my complaint and the next thing I know I’m talking to some of their folks and damned if they didn’t trace my problem, find the cause, and release an update to the […]

Beware. Concept is great but app is not safe. For the last months, each time I refilled my wallet I got the error “impossible to contact greenlight, try again later”. I learned via support that my bank account was mysteriously disconnected. Which was false because I was charged $100 today! I’m glad I didn’t try […]

Love the card and how me and my kid are able to manage his money. I DON’T LIKE THE APP. It seems like whenever I have to do something important, it’s on it’s weird mode. Neither crashing, nor loading. Just gives me a blank screen and gets stuck on that. Another annoying thing is it […]

I do not recommend this service, as you can not cancel online (though they are more than happy to sign you up online). They will also take the monthly fee from your bank account via ACH, so if your balance is low, you will overdraft, even if you have your debit card locked (that wouldn’t […]

As a finance professional, I strongly encourage you to find a better option. Monthly fees and no free ATM options are only the beginning of the pitfalls for Greenlight. My son was complaining about missing money and I was sure it was him learning about holds and didn’t give it much thought. He was convinced […]

I like that it gives my children their allowance and lets me pause. I do wish you could somehow take money away (maybe put in separate ‘parent ‘ account). Also, the “help articles” do not show up on my app. However I am satisfied with the app. Excellent customer service that will email you right […]

Amazing Resource. Kids are always out and doing things. I can’t be in four places at once. This allows for us to keep up with the all the kids needs and some of the wants without needing to divide ourselves and our card. Easy to use. Easier to monitor and clarify spending habits and choices! […]

Overall it’s a good application. However, there are some frustrating quirks. Tapping an alert opens the app but doesn’t take you to the appropriate place. Adding extra money beyond the allowance is not intuitive. The first set of cards they sent us never arrived, so we had to get a second set. Great potential but […]

The card is great. I love that you can round up the charge and put that into a savings. It is accepted most places but not everywhere. Unfortunately the app is terrible. It freezes up. When clicking on seeing all charges/history it just shows a blank screen and freezes. It doesn’t always show all charges […]

It’s a nice app. I love how conveniently it allows us to pay our kids’ allowances and teach them budgeting skills. I wish the spending categories could be customized, though. My 7 and 10yos aren’t getting money from ATMs or buying groceries. They do buy their own toys and clothes sometimes, though, and being able […]

This app has a lot of potential. Unfortunately, I do not think that it is there yet. I have two kids who get a weekly allowance. Two different times I uploaded money into their accounts, which caused the cards to become locked. I was told two different things within 24 hours by the agents. My […]

So far seems pretty straightforward, and I think my kids will enjoy the cards and shopping. My only issue is being 100% app supported can be sort of a pain. For example, when adding one of my kids on the account, autocorrect changed her name by 1 letter and I didn’t catch it, and now […]

The app does make keeping track of chores and allowances very easy and is easy to use, and the kids love having their own card. However the month free trial is actually 5 days, and after the first load even though it has an option to load 5 10 15 or $20 you cannot load […]

I can’t edit my previous review. I had left a 3 star review due to app issues. Customer service was amazing and called me right away. We sat on the phone trying to figure out why I wasn’t able to sign in. The woman was very kind and helpful. We finally figured it out (an […]

I am able to sign in but when my son tries it is glitched and will not let him go further. It ask him to verify his DOB and we did, then to put an email and change password? Why? He already has login credentials and he doesn’t need to change that. Even though we […]

There’s no option to make jobs reoccurring. I’m not sure what the benefit is with the chores – there doesn’t seem to be any stats available about how much they complete them or what time. We’ve tried to upload a simple picture of a banana (my kid’s favorite fruit) twice and it keeps getting rejected. […]

Couldn’t create an account. Every time I tried to create my password it automatically reloaded and made me start over. Also, three times I was sent a confirmation code to my phone via text to confirm my number, it was the same code all 3 times. That sketches me out. Was kind of excited to […]

Edit: The monthly cost of their plans do not include taxes, so you’ll be paying more. It states this in tiny print at the bottom of some pages. The “one month risk-free” is misleading, you’ll be charged after 7 days, but have up to 1 month to cancel with a full refund. Signing up created […]