Thank you for adding biometric login! The add to calendar feature still does not work. It says that the appointment was added, but it is not on my calendar anywhere.
Reviews for Grifols Plasma Donor Hub
β Back to Grifols Plasma Donor Hub20 reviews
This app walkways respects me at the wrong time. I’m about to start a questionnaire and I’m redirected to download the new version, which looks exactly the same. Ended up missing the appointment because download isn’t reacting.
Have to keep logging in, biometrics does not save. Same with the Paysign pay app, which I find alarming that you set it up, save it, and when you log in again its not saved. Feels like it is storing my biometrics?! Fix please. Makes me dread using either app lately.
The app asks you to “rate your experience yesterday” every time you open it. Yes, even if you already gave a rating two minutes ago. Yes, even if you didn’t donate yesterday. Every. Single. Time. Not only that, but it will randomly not allow you to use your fingerprint to sign in, and it will […]
Feels like once they fix one problem another takes its place. When using the fingerprint unlock feature the app gets stuck glitching out, constantly refreshing the page and becomes totally unusable, even restarting my phone doesnt fix it which effectively bricks the app. We need an alternative to this godforsaken piece of junk.
I like being able to schedule and log in with my phone, takes some stress off the staff. However, this app takes forever to open on full bar wifi, on anything less it can take several tries. Recently, it started asking about notifications EVERY TIME I open it, only “yes” and “not now” options. I […]
The app is okay when it works, and I like how easy it is to make and change appointments. However, it frequently gets stuck in a refresh loop on the welcome screen and you cannot navigate away from it. When that happens, you have to use the website, which has its own set of issues. […]
Constantly have to go back and change the time before confirming the appointment, now I can’t even set an appointment because the app crashes before I can log in. And now I’m constantly being told to give the app access to my location. You do not need my location and you are not getting it, […]
Since the last update to fix the scheduling issues, the app hasn’t been responsive. It allows you to login, but then it loads non-stop. I was only able to log in only once before the issue started. I have uninstalled and reinstalled a couple of times. It only loads properly once, then won’t any time […]
If it all works perfectly it gets 2 stars. It feels like an executive’s nephew coded this. Nothing is very intuitive, account recovery doesn’t work, and none of the extremely basic password and account creation safety measures are in place. It’s really wild the choices that were made. If the app doesn’t work, well you’re […]
Hands down the worst app I’ve ever used. After the miracle of finally getting it to “work” you get a pop-up that says “You can use biometrics…”, but whatever two year old wrote this app is too stupid to understand the difference between “can” and “must”. You CAN NOT use this app until you add […]
This App constantly logs me out of it on its own accord, for 30 minutes at a time after one ‘failed’ password attempt and makes me wait or blocls me from setting up my appointments, 1 attempt shouldnt LOCK me out of being able to set up a donation appointment! I havent had a problem […]
I dont like having to use space on my phone to schedule an appointment, when we could just go in and do the questions on the kiosks that i am sure cost money. It says i need to update but when I click on it, there is no update. The only way I can get […]
The way to book appointments recently changed, becoming more difficult to try and modify appts. Example: I had an appt booked for a Thursday which I needed to modify for a Friday. But the app will not let me even available times, giving an error message that I can only have 2 appts booked within […]
Honestly it’s more finicky and broken(at least for me) than working. I don’t know how many times it doesn’t recognize me and I have to call the plasma center to set my appointment AND reset my password because it just doesn’t work. At least once a week I have to do this. They really need […]
If i could give less than 1 star i would. This app is absolute dogtrash. It only takes one failed login to lock out your account, and on top of that, it won’t even let you reset your password until 30m later when its finished locking you out. To make matters worse, the app constantly […]
I have been trying to get into the app for 2 days now, and every time its telling me my password is wrong, so i tried to change it, would’ve been easy except it kept on closing. My system is telling me it has a bug. I cleared cache, ran my antivirus software etc. But […]
-just downloaded the new update and now it has a major bug. It won’t even open. It crashes before it even gets that far. Even after uninstalling and reinstalling it. Getting a donation is easy, if not as often updated as the website had been with changes in options. But there used to be a […]
Worst App ever. Ive been trying to log in for 3 days and it just spins the loading thing. I’ve tried resetting password even though it’s right and that does nothing, it doesn’t even get past me putting in my email so it can send me the reset instructions, it sits and times out. Apps […]
Doesn’t offer much as far as an app goes. If you can add the ability to complete the questionnaire on mobile, then check in once you get there i would give it 5 stars. A huge issue is the kiosk not responding and constantly being out of service. I’ll see as many as 5/7 kiosk […]