Software is horrible. Can’t even do basic things quickly. Can’t even block youtube or Tiktok, any specific sight on a per user basis. Even though I’m in a specific user, if I block a site, it blocks for all users. Ridiculous. Isn’t that the reason to have separate profiles. I should be able to select […]
Reviews for Gryphon Connect
β Back to Gryphon Connect20 reviews
I’ve hardly had any issues with the app, let alone the router. But this last update, is ridiculous. The app stays stuck on the Gryphon logo. Then when it finally gets into the main menu. I get an error stating that my phone isn’t connected to the Internet. When I’m clearly looking at the WiFi […]
The app update does not allow you the change all of the previous settings. Mainly homework/ bed time. I previously had bed time set at 8 and could easy extend with a click of a toggle when my kids needed more time. When the app updated it says there is unlimited time with no way […]
The app worked great for the first 60days or so. It stopped working 3 weeks ago now and I’m not getting support from Gryphon to fix the issue. It has not updated any data since Dec 12th. I’ve done the basics of checking I have the latest version, I’ve uninstalled and reinstalled, etc. Nothing is […]
Would really love it if I didn’t have to close and restart the app every time I make a single change. The glitches are really ridiculous. Every time I open the app it tells me the session has timed out…timed out from what, I JUST opened it!?! Clearly this has been going on for months […]
App is slow, and sometimes has errors for the status of a device or person being managed. So, a person showing that they’re back online, won’t actually have access. It’s also very difficult to remove old devices. We in an AirBnB and collect tons of new devices on the router… We end up needing to […]
Support said that my Wi-Fi router wouldn’t work through theirs but it seems to work ok I bought an extra wireless booster before I knew about this product despite the complexity of getting it up and running once it goes it seems to be working good π my one qualm is that you have to […]
POS App. I can “suspend” a user, they still access the internet. I can “suspend” a single device, it still connects to the internet. I can “suspend internet”, and it doesn’t stop any WiFi….what is the point if you can’t control the internet with it?! That was the reason I spent over $200 for this […]
Great product, horse &#% app. The parental controls on the router are amazing, and the ability of the router to handle my network and all devices are the best I’ve had. That being said, the app sucks… Users don’t always show up, the usage times glitch, showing unlimited time left when there is a set […]
It’s real easy to break the internet to devices with this app. We have set a user to Middle School age. Which I think it shouldn’t block Microsoft or Steam applications from working. It’s a pain to sort out what can be allowed through. Also the app doesn’t recognised some devices that reconnect because I […]
The old interface wasn’t great, but at least it worked. The new interface is a major step backwards. Mostly because it doesn’t work. User’s show blocked in the app when they aren’t, you’ve got to refresh multiple times to be sure. Schedules don’t work sometimes. I catch my kids watching TV when it should be […]
This system is overall quite easy to use and excellent. Set up was quick and easy with no problems. It’s very intuitive and not at all difficult to set parental restrictions. I only rated it 4 stars because it says you can block specific sites from being accessed and while it does block most that […]
While I LOVE the concept, it has been frustrating. The app freezes up constantly. I have to uninstall and reinstall often. Then it still doesn’t work. I have to physically unplug the router for 20 seconds often. My app kept saying my family computer was “suspended” but we were able to access the internet on […]
We’ve had Gryphon since COVID to help manage our kids’ screen time. While it’s great in concept, the reality of how this app works just ends up creating way more headaches than it solves. There’s a black box of how it categorizes other apps and websites that is impossible to figure out sometimes. Our kids […]
Horrible router. 8 year old tp-link router I had before this was much faster. Now my Wi-Fi system is not only much slower but is also inconsistent, drops connections and transmits about 1/2 the distance as before. Worst router I’ve ever owned BY FAR! And I keep getting emails from Gryphon asking me to send […]
Daily battles with this app (and therefore my kids, which this app was supposed to solve). Does not accurately report user status, inconsistently saves changes to schedules. Blocks when it’s not supposed to, allows when it isn’t. Very difficult to get a sense of how Internet is being used when every ping by a service […]
Worthless. Usually it doesn’t even work. Bedtime settings rarely turn off the internet, I have to go into the app manually and shut it off. Any search for help takes you to a faq page that explains why you should buy one of their overpriced routers… it’s also interesting that the app asks me often […]
Just bought a Gryphon for first time. I’ve got 3 girls and 1 non-binary teen. As an IT Admin in my day job, the UI is nice and makes sense and it’s all relatively easy/straight forward to setup. However, I’ve already started to experience a couple drops across all network devices in less than 24 […]
App crashes after a recent update, somewhere around two days ago. Now, whenever i open the app, it just closes (crashes). As a result, i have no way to manage the router. I suspect the new version is no longer compatible with my phone. My phone is about 4 years old, and I have had […]
If I could give this app zero stars, I would. It’s absolutely terrible. I don’t know why Gryphon won’t allow access to the router via PC. The app won’t hold changes and improperly reports which devices are online. Half the time, requests time out and I have to input the changes again. There is no […]