Reviews for Hatch Sleep

when you pay for plus you get more sounds and music which I wanted. but you can’t choose individual songs, have to choose a playlist like “jazz” “harp”. the problem is it only plays the same first song on the playlist for an hour+, it doesn’t ever change it up. what is the point of […]

paying extra for the membership, yet almost 2 years later, still waiting for simple, calming, wake up sounds to be added to the library. really love the wonderful addition of Rio, but other wake up breathing and movement items haven’t been updated in years. they are great, but it would be really nice to get […]

The most UN-user friendly app ever. I dont understand how to do even the simplest things on it anymore. I just wanted a low light, with a light box fan sound for my baby’s room. The light randomly changes colors and the volume never wants to stay consistent, waking my 9 month old up who […]

as much as I love the hatch, am excited for competitors to release something comparable that does not make me license the basic functions of the alarm clock. $50/year is ridiculous for how few options are available, and paying $160 for a device you can’t use without a subscription is quite gross. many of the […]

Whenever I have to update my Restore, it’s at least a full day process if not longer. I have to unplug & move my Restore right next to my WiFi tower and majority of the time, it says it can’t update after cycling through for at least 15 minutes. And this goes on for hours. […]

There are so many issues… The UI is over engineered. The UX is unintuitive. The connection drops frequently. The previews take too long and should be more consistent. Preview should all be on the phone by default with the option to preview on the Hatch. This would make the process of going through and picking […]

I’ve been having major issues with this alarm clock recently. Every time I go to create an alarm or change an alarm, I get an error message saying that it can not be updated. Aside from the subscriptions, I paid way too much money for this alarm clock to not even work. Update: I can’t […]

This app is far more difficult to use than it should be. As if parenting isn’t challenging enough, you have to wrangle with the Hatch app to play a sound or turn on the light. With each use I’m becoming increasingly convinced that they’re just trying to annoy me into submission so I buy the […]

update- customer support wasn’t real and sent me a response saying that email is not longer in use. now my sound machine is just straight up glitching. throwing it out and buying a different brand. 👎🏻. overpriced for an underwhelming gadget. your app offers little choices unless you pay a subscription and it’s always saying […]

Terrible app disconnects from the device every single time you switch away from the app. When you switch back, there’s about 5 or 10 seconds where the app doesn’t know that it’s disconnected and it freezes, eating all your frustrated inputs as your baby continues to cry as you frantically try to turn on a […]

Ive had hatch for at least 3 years now and I had to get a new one sent to me because the first one glitched so much. Im noticing now that the volume level is always so off. I have my sons routine set at 60 and some days its loud enough to hear and […]

Starting and keeping an internet connection can be a challenge for the app and the hatch. Otherwise, the variety of songs, sounds and story’s is large. The non subscription options are a good amount as well. Seasonal options are fun. The ability to schedule naps, wake up time etc has been a huge help as […]

While the hatch devices work fine, we have 3, the app is infuriating. I never know if it’s going to choose to load and connect or not. I lie here at almost 2 a.m., begging it to connect so I can play music for my restless infant in the other room without going in and […]

Unfortunately the keep making this worse. Wi-Fi is great in theory, but now you have to go through a finicky Wi-Fi setup on the app, assuming you even have Wi-Fi, when you travel or the schedule doesn’t work. If you edit the schedule while it’s on, it turns off (want to delay wake up by […]

For how much the subscription cost, I expected a lot more content. I’m not happy with how muddled the voices are on the spoken content. There’s not a common volume between any of the content either; you have to tweak each individual portion of a routine. Just really, really disappointed in this, but I feel […]

I’m updating this to emphasize once again that this app can not consistently handle connecting when returning from the background. I’m on a Samsung. There’s no excuse for this. No, I’m not contacting support. Please, just put the time and effort into fixing this. Either hire a developer who knows what they’re doing, or if […]

I could have sworn I was able to add more than 1 step to a routine before. Now the button to add a new step is gone & it has completely hamstrung my ability to fine tune the bedroom/night light routine I’m trying to run so I just end up having to use my phone […]

I love our hatch! We have two, one for each kid, and they’ve been so helpful in coping with fear of the dark. They both like to have the light and sound on. Having options for different kinds of noise or lullabies is great and the kids are old enough now to ask for which […]

For the cost of this device I’m not very pleased. There is very little sounds/songs to choose from unless you pay extra a month/year for a subscription. The app is very laggy therefore expect to have a 10sec delay with a crying toddler or baby to add to this frustration. Majority of the time when […]

The device worked great for 8 months, but now the sleep sounds don’t stay on. I’ve attempted to reset the device, and nothing has changed. I have repeatedly been told to switch on the setting that says “Until I Tap” but that is the only setting I’ve ever used. After a couple minutes of sleep […]