Reviews for HBR Mobile

I signed up for the monthly subscription on the HBR mobile app which costs $9.99 a month. When I processed, it said I already have an active account. I tried to input my email and zip code and it said it did not recognize my email address. I typed it in carefully and multiple times. I immediately went to my subscription to cancel. Now I have to wait to see if it will charge me for content I haven't even read.

What has happened?! I have a premium subscription but can't use the new app at all. No issues until the update but now I get 'subscription not found. It's a badly badly designed UI (you have to scroll across rather than down for some things), pushed to select things that interest me just to get notifications, olno previous issues and so on. It's really poor. Might as well use the mobile webpage so what's the point of the app?

Amazing app. If you have a subscription its absolutely essential. You can view articles, magazine, podcasts etc and save them to view later. You can download articles as PDF, crop articles and share. It could have a better user interface but overall its a lot better than the the recent reviews, which is why I wrote this.

Please do not subscribe to this. Despite many emails sent to the app developer and publisher, they're just pushing the responsibilities to each other and up to now I'm still not able to sync my login to the paid membership. It's really a crappy app with lousy customer service. Paid USD10 for NOTHING, not a single login and I've just cancelled it. Please do not sign up and frustrate yourself with such lousy service.

While you can save articles from each issue, it often forgets where you are if you stop reading an article halfway through and come back a few days later. The search functionality is very poor, and the same search phrases on Web will yield far more results (including from sister articles like Aspire). There is also no way to "bookmark" or save these aspire articles in the app (though you can do so online). HBR needs to look at the user experience on Web and replicate it in their app journeys

Absolutely maddening. I log in as a subscriber. Then it asks you to connect to your other online account, which apparently I have. I don't remember my password, so I try to reset. It tells me I have to reset wherever I made that account. Then I try to skip, which is also an option, but then the whole app closes. Worthless. Can't use it. On pixel 4 and Android 10.

Simply, I cannot log in, though I can read it on the web with the same credentiala. One of the worst apps I've even experienced. LE: it is difficult to rate this garbage because I cannot actually log in most of the time. It is a waste of time. I could log in using the web, but the app is appalling. I would be ashamed to be the one who owns this app, especially that the situation is at least one year old. I did clean the cache, reinstalled the app, nothing!

I can't log in. I can't create a new account because then it won't recognize/activate my subscription. When I write into support, I can expect at least a week for a reply (as much as 3!), and when I get that reply it's giving me a bunch of complicated instructions on how to proceed depending on where I bought. Now the app is constantly crashing when I try to follow those instructions. I rarely write 1-star b reviews but this is ridiculous. Does HBR even know their developer's support does this?

When you search for articles that are clearly on their website to save them they don't appear. When I try to save directly on Google Chrome (mobile) I'm asked to login EVERY SINGLE TIME but when I get to login screen I'm signed in. Once I go back to the article though I'm signed out. Seriously considering just cancelling my subscription...

SCAM ALERT!!!!! I paid for a subscription through this app but could not log on to view articles. Support told me it takes 48 hours to activate account (which is how long it takes to also get a refund on the payment from Google). I never got the activation email. So I emailed support through this app and was told to contact HBR directly for my subscription. I responded but support has since gone silent.

It's only for headings. arricles are not available to read for free.

The app shuts down immediately after 20 sec or less, after I open it. I don't know if others are facing the same issue but as for mine, I'm unable to even use it :(

Amazing content, terribly delivered. I have a yearly subscription and the app doesn't allow me to log in most of the time. Some times I manage to log in, but it logs me out by the end of an article (so I can't save it). The difference in web and app content (audio articles especially, which should be a priority in mobile), is really disappointing and makes no sense. I rarely write a bad review, but such great content trully deserves a usable app.

App UI needs work on Android. The colour schemes make it really hard to read the tabs on top. I couldn't even tell which one is active. It feels like the app is just a wrapper around an embedded browser. This means when you click on share to a social medium like LinkedIn, it doesn't open the LinkedIn app where you are already logged in, instead it forces you to log into it again! Kills the user experience. And when you hit back from there, you don't go back to the article you were reading :(

This is my favorite app. HBR should have included a multi-color highlighter so I can highlight selected lines while reading.

Fantastic app offering insight and perspective on a range of topics from one of the very few academic institutions to stand up to Trump and his nonsense. I wish my school, Penn, had the guts Harvard has shown.

Terrible app, I'm a paying subscriber, yet the mobile app doesn't recognize my credentials so I can't log in. So many others complaining about the same issue so it's not a new bug. I called in to customer service and they asked me to try workarounds that did not work, like reinstall the app, reset my password. None worked and it seems they don't know how to fix the problem themselves, and clearly with so many subscribers complaining about the same thing, they don't care to prioritize a fix.

Warning before you subscribe Do note that, you cannot cancel the subscription from the app/website. You have to call a number, wait for some time, spell out your name, email etc. and only then you can cancel your subscription. There is no technical reason for them force call other than to make it harder to cancel. I dinged a star for this. The app itself is pretty basic. But overall experience is badly thought-out. The biggest complaint is, on website you can listen to an article. The app doesn't offer that feature where I am most likely to listen to a podcast. The app offers download PDF but the website doesn't offer the option where I am most likely to consume an article in well-formatted PDF form. Good content but not very usable. I will subscribe again if the experience improves.

The articles are mobile optimized and easy to read, however like many others have mentioned. The login flow is very annoying. I always have to re enter my password sometimes I even have to reactivate my account which is absolutely dumb. There's no option to "keep me logged in" I don't understand why. I love this magazine and I pay a hefty penny for it so I would expect to be able to do something like staying logged in!

Fortunately, unlike other users, cancelling my subscription was a breeze. I used Google Play and was able to quickly unsubscribe. I wrote a trouble ticket email two weeks ago. I was unable to login the HBR website outside of the app, and it'd block my access on the grounds I wasn't a subscriber. Furthermore, the app seems to have less articles than the main website... Two weeks later, no human response. I think I'll go back to occasionally buying the physical magazine.