App (and website as well) completely horrible. Now stuck in an infinite loading screen attempting to login, and the website version keeps forgetting my device requiring me to enter a verification code sooner than the 7 day requirement for verification, which was also changed recently. Go back to 30 days, and fix your damn app.
While it tells you how many days till pay date, it doesn't tell you what the expected pay is. It doesn't show hour's worked/submitted, so that you can calculate on your own. There are a bunch of pointless options. I can simply wait for a hard copy of my deposit, and have all the same perks provided here.
Terrible app, it is nothing more than an employer babysitter that frequently has issues with information and features. Not to mention, it basically harasses you until you leave a review; so here it is. Not a product that I even wanted in the first place, I was forced to download by my employer; and was forced into writing this review, in the hopes that I don't have to keep clicking "no" every single time I bring up the app... Edit: I had to reinstall the app, harassing again to review app...
The app was recently changed. In my opinion, it is more frustrating to navigate. It is always on the time sheet. I mostly care about the pay stub. You have to go through quite the process to get the information you want. I think it is frustrating to find anything you want. Notifications during Covid layoff were suppose to be shown. We were suppose to have something that showed there was a notification, which none ever showed. Finding the notification was time consuming and difficult.
The app was ok and useful until it locked up on me and hasn't been usable since. To everyone who has to use it for work do not, I repeat do NOT open the "Fun" widget! I added it to one of my tabs just to see what it was and now I can't even load the app up. I log in and as soon as it tries to load the app it crashes and I can't even attempt to delete the stupid widget. I tried to message the creators, but haven't gotten any response and I need to use this app for work starting 1/1/2022.
Although it likely has the functionality you need, it just isn't intuitive/ user friendly. Just feels like programmers made the app without using any real human being feedback. Has always felt this way. You constantly have to change your password. The security feels higher than my banks, which may be appropriate for an employer who has all your personal info to protect, but for an employee that just wants to clock in and out, there is no need to force password changes. I have other gripes
Cannot use app when on cellular data. Will only work if I connect to a WiFi connection first. Then so long as I don't close the app. It will continue to work on cellular data. It's a stupid glitch that they refuse to fix. Why even pay to use this platform if the company refuses to update the bugs 90% of people experience.
An awful piece of software. On the low chance it actually starts on the first attempt to load it, I'm lucky if it is quick enough to let me clock in on time. The website functionality on mobile is actually a better experience and I find myself more often than not frustrated and closing the app again, to use the Firefox mobile browser version which never seems to fail. On top of that until I was willing to rate the app it would ask me upon every single visit to the home screen.
App sucks. Always have a difficult time logging in. Also, I recently got a new phone and had to do the initial log in again, but it was not accepting my credentials. Restarted app with no success, restarted phone with no success, now the app won't even open. Saw someone else's comment about it not opening on cellular, so maybe that's the problem? Regardless, it shouldn't be a problem to open whether there is or isn't wifi. Frustrating to deal with each week.
big problem is the over stringent security on the employee login, for clocking in and out. The protocols are higher than any banking platforms I've used. It forces you to change pswds periodically. It won't let you reuse any.. so this makes it hard to remember them OR you have to have them saved in Google OR you have to write them down! All are bad! And even then, it will be twitchy on logins. Keeps admins busy! Resetting passwords!
