Reviews for Here Comes the Bus

App WAS very useful & accurate in the beginning. It was a great tool to use especially on rainy days and would've been helpful on cold days such as road. But the past month or so it either does not notify at all (most often), notifies miles away from specific radius, notifies both push and email (when push only) and notifies multiply times at once. It was cool for the kids to see the bus moving and where the bus was. Now it says bus is not in service so there is no information. Please fix!

Update: 2 years later and there's no change! It's just an app taking up space. When the app is working, it's good. When the bus is linked to be tracked, it's pretty cool because I know when to leave the house with the kids rather than standing on the side of the road, unknowing of when the bus will arrive. I absolutely HATE when it says my child was scanned on the bus when they were not at school. That, to me, is more of a risk with all the kids that go without parents (false security).

As all parents of bus riders know, bus arrival times can be pretty variable. This app is great for time management - we no longer rush and worry about missing the bus nor spend a long time waiting and wondering when there's a delay. One warning though - don't rely on the push notification to tell you when the bus is in your area; our phones often *ding* when we're already home. Still a great tool, though!

Love the app, but for some reason my wife and I can't login after 3-25-2019. It's like the new update cleared our data. We try to enter our kid's last name and school ID, but it's like she doesn't exist. Weird because we still get an email saying the bus is in radius, but we literally can't log into the app. Two separate phones...same issue.

After using this app for more than a year, it seems that not much has changed regarding its reliability, as crucial as it is. Three weeks into the school year, the GPS is not updating. You have to switch children, or exit and return to the app to see movement. Today, the bus came and left for over 10 mins, but the app says it has not arrived yet. C'mon, my kids are depending on this !!

Great concept, poor execution. I love the idea of this app, and it's great that one morning of the week it actually updates the location of my sons bus, but most every day the app will just stop updating. I log out and back in, no change. Tried uninstalling and reinstalling, no change. Also, the app makes it nearly impossible to contact support. It asks for my Sons school code, which I only had on one slip of paper from the school announcment they were using the app. It's stored in my profile, along with my sons info, but your app can't auto pull that data? I guess they don't like dealing with support issues.

Update: A new school year and the app has gotten worse. I would call dispatch wondering where the bus is and they would give location then indicate that the app hasn't update in over 15min to reflect current location. This new update does not work. The map loads but it doesn't show the bus location. Before update we were able to track the bus from its resting stop til it made all pick ups. Now there's no yellow dot to track.

Totally unreliable. App does not show where this bus is like it was meant to. Icons do not change as bus reaches school or bus stop. Maybe developers weren't prepared for shortage of bus drivers. I'm sure the constant change of busses and combing multiple routes for one bus has something to do with it. Communication with transportation department is complete trash. Users are told to rely on this app which does not work. When (if) email notifications come, they are hours and sometimes days off.

Doesn't work well. Bus only shows up on map sometimes. Now after yet another update it keeps saying "no map data found" for my student. It removed the radius that was used all last year and won't let me make a new one. Now I get multiple notifications that the bus has entered my area when it's actually miles away! It also shows the bus has NOT gotten to our stop yet long after it's picked us up at our stop and drove away! So many bugs.

This app would great if it worked. Only locates 1 of the 3 buses my kids are on. Have ALL my notifications on with the correct student ID's but still doeant work.when notifying the 'help desk',you just receive the same song and dance. It may work for others it may not, you take the chance when you download it. I have uninstalled it. No need for another app taking up memory on my phone when it does not work for me.

When the app is working, it's a really great tool to have. However, it frequently has glitches or simply fails to work at all (mostly the latter). In fact, the app hasn't worked once for me this week. I've tried logging out of the app and back in, I've restarted my phone, and now I will un-install and reinstall to see if that works. If not, I'll just delete the app for good.

TRASH. Even after reinstalling, this app does not work. Period. The email notification is probably the most reliable way to see when the bus is within the radius of the bus stop. Push notifications are so infrequent that the feature may as well be non-existent. The map to track the bus? Nope, always shows the bus is inactive. An instance of a substitute bus being logged here? Nope. Tech support is laughably bad even when you can reach them.

Doesn't work, It was working the 1st week or so when school started, I would get BOTH notifications and emails, now for the the past week and a half I no longer get the notifications, just an email. I checked app settings, it is turned on, I checked each tab on the app and all are marked to get a notification. I rely on this app. Please fix the issues.

Last year, this app was fantastic. I got notices promptly when I should have, after fiddling with the range settings. This school year, it's worked three times. It won't stay logged in, it keeps dropping my phone as a device (even though it was listed a dozen times), and logging and resetting everything only works once before it breaks again. Unfortunate.

**Edit....Bus not visible pops up again today. Please resolve. When the app is working, it's great, however lately it's had issues. I receive a notification that the bus is in radius, but the app pops up a message that the bus is not visible at this time. It doesn't show up at all. I receive notifications when she scans her badge, but still no visibility. This happens in the afternoon as well. Please fix these issues.

Last year, this app was a game changer for us, reliably sending notifications when the bus was in the set radius. I was especially excited about the new scan notification feature this year! Unfortunately, it stopped working after the first couple of weeks, which was really frustrating. I ended up uninstalling and reinstalling the app, logged back in, and that seemed to do the trick. Since then, it’s been working perfectly again. Overall, it’s a super helpful tool!!!

I rarely ever get notifications from this app and when/if I do, the notice is way TOO early or my children are already off the bus and home! It could be that the driver forgets to log info or doesn't know how. I'm not sure. I do know, until I got an email requesting my rating for this app, I had forgotten about having it! I'm uninstalling it today! NO reason having another useless app taking space on my phone! 😆🤦‍♀️

When it works, it's great, the rest of the time, it's glitchy and slow to update the correct bus when they need to change it, which is daily for us. Transportation says the problem is with the app, not with their updating the bus on their end. Sigh. Still unreliable often and customer service doesn't call or email back.

It would be nice if the app actually showed a round about time the bus would come, have more available features to adjust such settings. nothing has changed no matter whether you even set your proximity alert, you get 0 notification until you're lucky the bus actually honks and waits, then you only get an email that the bus came. FIX TO HELP OTHERS ASAP!!!!

Nearly useless. It only works about a third of the time and I'm positive it's the app because there's been plenty of times my wife's would work but not mine, or vice versa. Then when it's supposed to send me a notification and email when the bus is a mile away, it usually sends neither, or only one, and that's when I often don't even get the notification until AFTER my 5yr is dropped off. Doesn't help that her bus driver takes a different freaking route half the time. Garbage written by amateurs