Customer service is no help. Asked for a refund because I never remembered even downloading and subscribing to the app. Got charged a whopping 53.19 reached out to them immediately when I saw the charge. They refused to give me a refund & kept telling me this BS, "Nevertheless, as an alternative, we’d like to offer you lifetime access at no additional cost and with no recurring charges. I'm also happy to walk you through the app's features so that we can discuss how you can benefit from it"
Holly Bryant
Buyer beware! This is a free app that you can only use with a predatory paid subscription that balloons in price and permits no refunds whatsoever. The only customer service response you will ever get is an offer of free lifetime access to the same app that you complained about. One-note customer service is no customer service at all, in my book. Look to any of a number of other, truly free apps for your fitness needs. This is a poor quality fitness app with big baggage. Run away!
Linda’s toy reveiw
Eh. I wish I would have read the critical reviews, but it was so high on the fitness app. I can't just plug in my workouts ( I go to the gym and have a set routine). I initially was so excited because I wanted suggestions for meals ( can't log in my actual meals) and extra exercises so I can get out of my plateau. I paid extra for some articles that told me what I already knew.
Benjamin Bowman
I purchased through a 3rd party. It was almost impossible to cancel and way over priced. After cancelling I realized I could pay 5% of the price buying it through the app store, so I bought a 12mo membership. Now it acts as if I don't have a membership and I have to log out and long back in before each workout. With that being said, I like the workouts, and I like how it walks me through them. It's good to not have to think about what I am doing each day.
Laura Lies
First of all, read the fine print before you purchase. I only wanted one month to try it out and of course got into a recurring charge situation which I've now cancelled. I only used it three times in the month. You can't go back to the previous days work outs. They won't play. There were days I couldn't play the current work outs. It's time sensitive which can likely be adjusted but I didn't look.. Not a good fit for me.
John Sovocool
It is a good idea, but it is a poor execution,in my opinion. The app requires too much manual tracking. If I commit to the program, I shouldn't need to start and stop reporting items like fasting. Some elements should be automatic and just allow me to edit it if I missed something. The meals don't have enough options to avoid allergies and preferences. Finally, the payment auto renewal offers no reminders before it charges you, and there is no pro-rated cancelation.
B P
You can't record physical activity done outside the app, so if I skip a day in the app because I took a fitness class, the app just counts it as a day I didn't work out. Can't be integrated with other fitness apps, either. It's also insanely expensive for what's offered. I canceled a day after they charged me at the START of a billing cycle, and I can't get a refund through them or Google, so I'm paying for a month of terrible product that I didn't use. Avoid this app w/ it's misleading ads
Bill Goad
This app is a rip off. Once you purchase, you are locked in to a refund policy that will not refund you even if you have never used the app. Additionally, per tech support, you cannot change your fitness goal once you have downloaded the app, so, if you chose "Trim" when you did the questionnaire, you are stuck in that mode. If you chose "Medium Bulk," same. Furthermore, it limits your strength training to one day per week per muscle group. Avoid this app at all costs. You will be sadly disappointed.
Haven Haymaker
This app told me it'd be $2.63/month $32/year. But instead, my account got charged $34.23 (The year + Tax). I've cancelled the subscription with no refund. So I've already paid for the full year and I'm not even allowed to use the app or even finish out the month. This app is literally a scam. Currently trying to dispute the charge since I can't even use what I've paid for. And also because it scammed how much they said they were actually going to charge.
Bonnie Nielsen
This app, if you can actually get to work is amazing. However, the workouts only download 50% of the time. The other 50% of the time you get everything ready for a great workout, you click start over and over, nothing happens. It's ridiculous to pay for an app that doesnt work. When you contact customer service they tell you to delete the app and down load it again. When that doesnt work they stop responding to your emails. Would NOT recommend this app.
