App is great and fun for the kids when it works. Three stars bc most of the time it is very slow loading (turning on, switching activities, etc.) We are still using the app during the free trial but will be cancelling at the end due to how slow it is. Would give 5 stars if it was faster...
This was a great app at first. The content was perfect for my kids but then the app stopped letting me log in. I uninstalled and reinstalled, I contacted customer support, I tried to change my password, and again contacted customer support. It has been months and I have had zero contact from them and cannot cancel the subscription nor can I access the app. I am highly dissatisfied and quite upset at this point.
Downloaded for my son (6) and daughter (3), and they are loving it! We really like how it progresses through learning and has multiple teaching activities to keep things from getting boring. Also love the art and narration - way more interactive and organic than other learning apps. I'm excited to see how quickly my 3yo can learn to read, she's been asking to play every night so far, and making good progress!
Don't purchase, too many glitches, not worth it. We have two other subscription services but my 2 year old loves homer, unfortunately the app goes black while it's still talking numerous times in a single session of playing and is frustrating for both of us. I would uninstall this if it were free, certainly not worth paying for with these glitches.
Never could get it to even work. App is perfectly fine up until the point you agree to the terms of the subscription to the fee, then suddenly it can't find your email, doesn't load or just can't locate your information even though you have a receipt from Google. The one positive is that you can easily unsubscribe from Google play apps and very easily delete the app. Never got to see the app actually work and couldn't even get it to the point my son could actually use it. Waste of my time.
I really wanted my 2 year old to try this . And when they said 30 days free trail I believed them. But like always they ask for a credit card number which tells me and shows me that these 30 days really are not free and so if after 30 days you decide it's not for you the odds will be they are going to charge you for something and then say it was in the fine print. Now , I did find another app called playgarden pen and it truly is 30 days free. It does not ask for any kind of card. Try it!!!
I cancelled my subscription almost immediately after signing up 2 months ago. I opened my paypal to see that I have been charged two months. I did sign up for the free trial but after playing around I’m the app the same hour, I cancelled it. I read other reviews stating this happened (continuing to be charged after cancelling) and just knew their was no way a company could get away with that. It’s fraud. THEN do not try locating a contact number. It does not exist!
We used this app awhile ago and was great. Signed up again and it crashes ALL the time. My kids wont even try it anymore because they are so frustrated. I uninstalled every other single app on their kindle fires to ensure enough memory. And still crashes. My subscription renews at the end of the year and I will be canceling it if the issue isnt resolved.
After we made our account it just keeps saying loading and switching between landscape mode back and forth over and over until it finally freezes. Doesn't matter how many times I force quit and restart wont get out of that stage I even uninstalled and reinstalled. Such a joke. I don't understand how it's so highly recommended when it doesn't even work!
The program does an excellent job of teaching children to read. Unfortunately, it frequently has errors that their IT seems to be unable to fix for weeks at a time. Technical support is never any help, just asks the same question, "What OS are you using?" which is always up to date. The issues always magically resolve themselves after several weeks.
