Honeybook is amazing and helpful, but the app is beyond horrible to deal with. Lots of bugs, hard to deal with, super inconvenient. I love my desktop version, but 92% of the time, I’m working remotely and cannot access my desktop version. I need this app to AT THE VERY LEAST hit send on brochures, […]
Reviews for HoneyBook - Small Business CRM
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SAVE YOUR MONEY. This platform is scamish. The initial fee just gets you on the bare minimum of the platform. You cannot add team members or do anything else without paying more. Every tab is another $100. They dont offer instant deposits right away, they auto save customers cards so they can charge you 3.9 […]
Love Honeybook in general, but the app is atrocious …. navigating it is a nightmare, you can’t make any tax changes in an invoice, it randomly logs you out then doesn’t give you an option to login with FB or Google (which I use) …. I will even enter in my login for both of […]
The app (for android anyway) is one of the worst i use. It isnt responsive to tapping to move within the app. The info on the side of the portal on a desktop is hard to access and not organized in a way that makes sense. It’s not fitting to screem correctly a lot of […]
This app used to be really great and affordable for small business owners. I’m looking for a replacement, because at this point I don’t see the value. I pay monthly to use the service, even when I don’t have business. Then, when I finally get a client, an additional $82 is charged to process the […]
so far I’m lovinggggg honey book. I was able to create a contract where customers can answer preliminary questions, sign contract, view invoice and make a payment all in one. there’s a small fee for transactions but so far I’ve had 5 clients and haven’t had any complaints so far. I was also able to […]
The app will work fine for a period of time, but then, especially on the invoices, it will only allow me to add 2 items. This has happened in the past, then it was fixed, and now it’s happening again and it’s frustrating when the app is supposed to add convenience but instead it adds […]
The app and website have terrible design and customization. Contracts must be assigned to a specific person with no option to override for bigger projects where the contract is needed for many individuals. Make it user-friendly. I was really looking forward to using HoneyBook because I have heard great things, but I can no longer […]
Super buggy. Missing a lot of features. It made up a client and phone number and added them to my project (some random name and number….) and won’t let me delete them. Can select options from drop downs. Editing projects very limited. What’s the point if I just have to open my computer anyway?!
It’s kind of glitchy sometimes, but it makes my customer experience easy. I gave 3 stars because of terrible tech support. I had a situation a few months ago where the payment portal would not take any of my clients’ card payments, and no one from Honeybook support would help me. An automated message just […]
I think the app is great and really helps with checking dates and contacts quickly. Buuutt there is one very annoying bug, for some reason I am only able to search one proposal at a time. If I wanted to search another file, it will not let me open. Search is fine, it’s the opening […]
Love the program and how easy it is to work with clients. Contracting and invoicing is super simple and the overview print out of your yearly earnings saves you a TON of time. The only issue I have regards my payment transfer. I had issues connecting my business account so I connected my personal account […]
Its missing feature for example adding expenses to a file can only be done on the desktop. I work remotely 90% of the time. This app needs to open more promptly. I don’t feel confident sending out contracts from the app because it has to many errors. The app has alot of glitches that need […]
I’m not sure what is happening with the app this past month. Every email I send is adding unnecessary spaces, and my message turns into a book. I signed out and tried to sign back in, to see if that would help, after updating the app… it then wouldn’t let me sign back in. Thankfully, […]
I’ve had honeybook for years and love it, and the app was amazing and much needed. However, now it constantly freezes, or won’t even work at all, apparently just androids. We all know in our industry time is huge so not being able to get to my clients asap, or send brochures, etc when I’m […]
Updating my rating from 2 stars to 4. They added features & it’s not crashing on android. This is my digital Bible. It’s incredibly helpful. Just lacking on some things like printing a quote w/out pricing to use for pick tickets. I have to crop off all prices & print. Lots of in-clicking required sometimes […]
I really like the program. I am on day 2 of my trail and after spending hours adding to the database and cresting templates. It won’t allow me to log in. Just says unexpected server error. I reach out to no avail, and every time they email me a response, they tell me to log […]
I want to start off by saying I LOVE honeybook! It has made my life so much easier when it comes to booking and managing clientele for my photography business. That being said I find the app needs alot of work. It is very slow and laggy. I find myself logging off of it very […]
The things they are adding is giving me life!! Right now, I can’t get it to open though. I’m not sure if it’s my phone or the app. But they are making changes! —- It’s far too limited. What they do have is or can be SUPER helpful so that is what gives it 3 […]
The service itself is good but with the new updates, the app has been horrendous. It crashes, freezes, starts flashing, won’t open to the correct project you click on the notification for, logs you out randomly and now won’t get past the yellow loading screen. on top of the fact that you can’t edit contracts […]