It used to keep track of the many hours worked each week now you get the total worked each day. The app is more annoying for not keeping a running total for the week. This last update caused people working last night of pay period not keep the hours after midnight kept on the next pay period. You could not even check to make sure that the app added total hours worked. Yes, your app caused me to not get paid for a while. For 250 a month seems pretty overrated and over priced when it fails.
Darcie Harris
The app was working great till it wasn't. Customer service is a nightmare to work with. So many unannounced changes. Useful services have been removed and are either no longer available, or available for an upcharge fee. Not a very ethical company to do business with. This app was very useful in the beginning to grow my company, now I'm not so sure anymore.
Anthony Mills
This company sucks. We tried them out a couple years ago, but their customer service was awful when things weren't running smoothly so we switched to something else. Now I get a call every month from them trying to sign me back up, no matter how many times I say I'm uninterested, I'll never use their company again, and to please remove me from their call list. Anyway, the software looks flashy, but good luck getting a hold of anyone if something goes wrong.
Clark Country
Way too many glitches, not enough mobile/on the go options. Would be better if the program functioned the same on mobile devices as it does on a laptop. For plumbing service, our technicians are on the go. They can't carry a laptop around with them. I would give 5 stars if the program was more accessible on mobile devices and if the glitches were fixed. As the owner and dispatch, I dislike the dispatch options. I need to assign jobs to my technicians without assigning a time of arrival, etc.
Phil C
Good app, helps me stay on track and easily update books and send invoices from the road. There are however alot of features that should be stock with this app but the company misses the mark with alot of things. The proposal tool is however the most useless pay feature, flat rate should be sent to the customer as a lump job, not each line item price showing. This is a no brainer, have requested to change, hasn't been changed.
D S
Not bad, not great. They are missing many important and standard features…. Like automatic late fees. Why? Why is this missing? Can’t change customer if you made a mistake and later caught it. It’s not mind blowing and service is missing, and often times rude when you need help. Not impressed, but for they know they have you at their Merced because there are not a lot of options so why bother offering us customers a great product
Ja’ala Broome
The app is only useful for clocking in and out. I can't do much outside of that. I can track my time on each job, message clients and create jobs etc but it's limited. What I do on the laptop is much better. I don't like the time clock not notifying me if I'm still clocked in. Job descriptions vary from laptop to phone so I'll have to edit and add regularly service descriptions instead of them being saved. Paystubs are not available. There is so much more. Can someone reach out to me, please?
Lucas Breidenbaugh
Honestly I really liked the app, but right after I did my demo and decided to move forward with them a day later after having my first invoice paid I get a message saying I'm no longer eligible to accept credit card payments. I reached out over their chat feature and even the phone and they provided no answer besides "our risk profiles are proprietary and we can't provide you with a reason, you're profile just isn't eligible" Dont recommend if you want to have everything in one place
Huey Lewis
It's ok. It works as a basic app for what it claims to do, but the employee experience feels very isolated, and i find myself asking "why cant i do this?" quite often. Its a calendar with a hint of digital strategy that may fulfill many of my employer's desires, but not many of mine. My biggest gripe is the load time for the schedule. It's inconsistent and lengthy on most devices I've tried.
Jim Williams
Been waiting weeks for them to "fix" the app. They had decided to change app to sending invoices via text instead of email as it has been. Absolute disaster. And then they made it with no options to choose email over text. I sure hope they are getting customer input on their "Ideas" So after a few weeks they now say they fixed it and google play has to approve and launch it. What a crock!! They didn't go through google play when they arbitrarily changed it to text invoicing!!!.
