ever since they updated the app, I can't login and order on the app. I've uninstalled and reinstalled the app and nothing helps.
I have yet to be able to order ahead on the app. every time I go to check out, I get some weird error coding message.
literally unable to log in the app AT ALL no matter how many times I redownload it or change my password still the same error. 0 reason to even buy tea to get rewards hence... NOT going to your business.
I can't order on the app. I've reinstalled it and still no luck. When I hit the check out button, I get an error every time. Bummer because I love the store.
When I go to check out there is an error. This is with or without the free huge tea promo applied that I am going to miss out on since it expires tomorrow.
Love your Tea, I especially love that you have multiple and multiple flavors that I can try I'm hoping that you come up with a flavor that contains dragon fruit I love dragon fruit unless you do have an I haven't found it but I would love that that would be great FYI!! THANK U FOR KEEPING US HYDRATED HERE IN LAS CRUCES THIS YEAR OF 2025
"Could not authenticate". New app. New problems for old users. I've got hundreds of points and no way to log in. The system never sends the recovery email, either. Customer support never replies to help. I've reached out 3 times. yes, of course I've checked my spam box.
can't always get app to work for drive thru orders. Have missed many points because of this. The qr codes don't always work so that's why I use the app. Love the product but not the app so much.
so it's been over 9 months now and they have updated the app several times, they still haven't fixed the only problem everyone has which is you cannot login, which is why I'm no longer going to this business clearly they do not care about my issues with the app, and they never give me anything to fix it through their support... this is crazy I never seen a company quadruple down on a broken app.... what's the point of this app or the company pushing the app???
The app suck it won't let you order anything but it will let you see the menu & pick what you like. If I want to order anything from hteao I have to go inside to buy anything since I can't do it through the app.
