I love it here! I work across the street so it's pretty convenient to get off and go get a quick wash, and you can go twice a day! The only thing I have to complain about is when they switched over from reading your license plate to the app, they made me pay $10, even though they just took $30 out for my monthly subscription!
Zero stars. Went 4.13.24, the app wasn't working and attendant logged me in on their phone using my # to allow me access. I have attempted several times to reinstall and change password to no avail. App states I am logged in on another device and cannot change for 30 days. I am disappointed in the functioning of your app services. I feel it is a breach of my financial/personal confidentiality in having your attendants use my info but I cant make any changes. ATTEMPTING TO CANCEL SERVICE NOW!
Well the wash service is very good... but, I'm sure I'm not the only one who has realized that the spin game is rigged. If you have won, it probably was a computer glitch..lol . It always says bummer, or you get a free spin that ..again is bummer... I have stopped playing just so I don't frustrate myself. Anyone else noticed this???
App tend to be finicky. I often have to wai6 a few minutes for it to load in order to get a wash. The arcade tab is even worse. I do like the messages tab. It provides valuable information. No, its not my data. It does this when I am connected to my home's Wifi too.
App was good until a couple weeks ago. Now it either won't open or opens intermittently. I was able to uninstall a couple times and it would work but now if I try that it says it's already active on another device even though it's the same one. I'll be cancelling membership if app won't work.
The app constantly will not load. This is majorly inconvenient when you're in line and can not back out. You're forced to wait until an employee comes out to assist you. I've uninstalled and re-installed numerous times, but the fix is only temporary. I've canceled my membership.
While this is a good app it only works when it feels like it. I am often sitting in the Drive-Thru backing up traffic trying to get the app to respond to give me the barcode to scan to be able to wash my vehicle. in addition, I've been playing that spin to win for a year and it never hits on a win. I honestly don't think anybody wins anything and it's just a ruse. the app sends you messages asking you to respond with what you thought of your wash but there's no way to respond.
awesome easy to use app great place to go wash your vehicle the staff is very kind and friendly...
The app is nice as far as setting up an account, but you have to jump through hoops to cancel your membership. Tried a few times to cancel which has to be done talking to a customer service member via live chat or phone. Always have a high call volume, and never got through to cancel. Notified bank to decline any future charges.
The only reason I gave this app a 1 star....is because there wasn't a zero. And some of the staff at the N. Pleasantburg location have no respect for the elderly.
