Reviews for Hyundai Digital Key

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20 reviews

Review by Gregory Schmidt
(1/5) August 11, 2022

2023 Palisade Digital Key Doesn’t Work. This app apparently does not work with 2023. vehicles that use Digital Key 2.0. Hyundai needs to update the app. Very frustrating! Then Hyundai replies with a response that I don’t need the Digital Key App and that all I need to do is click on the Digital Key […]

Review by A Google user
(3/5) March 29, 2020

I was really excited about this piece of tech included with a great car. The tech was a big selling point for me over the competition and I was told as long as I have an android phone, it’s compatible. Well, that’s not true. I have a One Plus 7 Pro and it’s compatible with […]

Review by Jeff
(1/5) March 24, 2024

The app takes way too long to open which is frustrating especially when it’s raining. The remote start feature has never worked. An error message pops up but you can’t read the whole thing. It says something about 4 seconds. I see there is a park feature on the digital key now for my 2024 […]

Review by Kelly M
(1/5) July 16, 2024

Kinda useless app. Took forever to get the car to recognize phone. Final got it synced then only works every once in a while. Blinks tap phone again. After 3 or 4 tries it finally unlocks the door. Get inside place it on the wireless charging mat as instructed but car wouldn’t start keeps telling […]

Review by John Paull
(2/5) November 18, 2022

It just doesn’t work. To be fair my phone’s not on the list of compatible phones according to the website. But it is an s22 ultra, a phone made by the largest Korean phone manufacturer, this is the largest Korean car manufacturer, come on you can get this done. Either complains that I need a […]

Review by Ray D
(1/5) March 1, 2024

WORTHLESS….I have been trying to get this app to work since December 6, 2023. I’ve had numerous phone calls with support and emails over the last 2 months. I’ve had to repeat my issue and send duplicate screen shots of the problem. As of today 3/1/24 the app still does not work. Issues include, the […]

Review by A Google user
(3/5) January 22, 2020

Nice feature and works perfectly with my pixel 3xl Some minor complaints is that the car sometimes doesn’t recognize my phone when I put it next to the door handle to lock or unlock. Sometimes I’ll have to attempt more than once. The other glaring omission from the app is that it doesn’t support remote […]

Review by Ken Louie
(2/5) April 30, 2023

Works pretty well. The only major flaw is that Digital Key will NOT work if my phone doesn’t have a data signal. The digital key does use NFC and Bluetooth which is available without cell service, but the app will refuse to work without cell service. If I take out my sim card, I get […]

Review by Mohammad Haque
(4/5) September 29, 2021

App works well, but having a weird issue with the digital key disappearing after I used it to unlock and start the car. Not sure if I have to restart the app or pair the key again. Sometimes car doesn’t detect the key either when placed into wireless charging pad, did that three times in […]

Review by Mondo (Mondo734)
(1/5) January 22, 2022

Doesn’t work at all. I have tried setting up the digital key several times to no avail. I follow the instructions but have had several errors. First, it says your phone number is not found to update in the web portal. I checked my number is listed correctly there. I click ok and the homepage […]

Review by Shivum Kumar
(1/5) February 2, 2023

So I’ve actually had good success with this app to start the car without the key. Tapping my phone on the door handle does lock/unlock the car but can be finicky. However, my main issue is whenever I go to use the digital key without first opening the app, it always pops up a message […]

Review by Aerrow Nex (ArrowNex)
(1/5) January 12, 2023

It’s hard to use the key when you lose network connection and it only allows a fixed number of times. The app is practically useless. Without network, it doesn’t work at all. Most parking is in basement and the app is useless there. It even needs to download the digital key and doesn’t store it […]

Review by Andrés Castillo
(1/5) June 6, 2022

Like some other people have mentioned, this app is unreliable to use as a key replacement. I keep getting the following error message when launching the app: “Digital Key is unavailable due to poor network signal, Please check your phones mobile data connection and try again late.” I’ve tried many things, all to no avail. […]

Review by Sailor “MXC” Kane
(1/5) February 16, 2023

Pretty much sucks. Cannot clear the alert message on my phone. Not much value. Tried to remote start the car. Got a partial error message that was not understandable. “Remote engine start is only possible within 4 seconds of….” and it doesn’t finish the error message. Within 4 seconds of what??? Obviously the developers never […]

Review by Jorge
(1/5) November 18, 2022

The app takes too long to load, when it does, and even then it doesn’t always allow my car to start. Most of the time the app says it is unable to detect a network or that the signal is poor, when it isn’t, as I’m able to use other apps and use the web […]

Review by Kayla Richardson
(1/5) January 19, 2023

If I could give zero stars, I would. I’ve literally had this app work to start my vehicle a total of 3 times in 8-9 months. It often won’t unlock my door. When I place the phone in the wireless charger, it’s not recognized, phone cover or not. The fact that you can’t use the […]

Review by Brad S Cooper
(1/5) June 29, 2021

The dealership claimed this feature would be so useful. Another lie from Hyundai of Seattle. The App is a joke. Do not waste your time. Unlike others, I was able to load and get it working with some failed requests. My one star rating is because the system restricts other features in the car from […]

Review by Chris Gleeson
(1/5) August 31, 2022

On OnePlus the app initially worked and then broke as reported by others. Eventually Hyundai fixed it, but this should *never* fail. What if I was away from home without my physical carkey and the app breaks again and I’m stranded? It’s not an optional extra, it has to work each time, every time, without […]

Review by peter o
(3/5) October 4, 2024

Such a struggle to get my Ioniq5 to see my phone on the pad. I can sit there for 10 minutes trying every little position, leaving it still for 10 seconds, and myriad combinations of button presses and Power on the car. Then when it finally does work, there’s no rhyme or reason for it […]

Review by John Michael Rice
(1/5) March 3, 2023

Santa Fe Hybrid, OnePlus 8 5G All requirements are met, all hardware functioning on device. No matter how many times I attempt to follow the digital key pairing process in my vehicle, I get a ‘Pairing cancelled’ message on the vehicles panel, and the phone says: pairing failed, “please place on the wireless charger and […]