do not use this app. I used free trial tried to send fax didn’t work…. I used a second time it went straight to yearly subscription and charged me $170. canceled subscription still went through.
Reviews for iFax - Send & receive fax app
← Back to iFax - Send & receive fax app20 reviews
PLEASE PLEASE NOTIFY CONSUMER PROTECTION AGENCY AND BBB. THIS SMELLS OF CLASS ACTION SUIT MAY BE NEEDED. BEWARE !! FRAUD…I ordered free trial and I was charged for a monthly subscription $27. 48 and $186.89 for 1 year subscription THE 1ST DAY. Sent several messages requesting refund…They refused to refund the $186.89. I sent several […]
I installed iFax trough web and started the 1 week free subscription. The problem is that you can’t cancel after that, I’ve tried to cancel for 2 weeks through the website and app and none of the links work. The support doesn’t answer my emails. I was also overcharged: instead of charging me the monthly […]
I’m very disappointed bc I paid for a monthly subscription but didn’t get to use it like I needed to. I was able to send some faxes during the free trial but I didn’t get the full week before I subscribed for a paid membership. I had to manually select a monthly sub for $27.99. […]
DO NOT GET THIS APP! It does not work and it will steal your money. I canceled the free trial immediately after finding out it is not useful. I was unable to cancel through the app because it would freeze everytime I tried so I did it through email. This request was acknowledged but I […]
It is a scam. They literally make it impossible for you to cancel your subscription. There is no way to do it from the app on Android. And if you go to the website I faxed at. Com you cannot login because keeps pretending to send a verification code to your phone but it never […]
Run!!! I signed up for this app for the 7 days trial. I only needed to receive one fax, I understood that if I did not cancel before the trial ended I would be charged 24.99. They tried to upgrade my temporary account to plus which was 161. I did not want that feature so […]
I signed up for the free trial, to receive ONE fax, but I couldn’t open the fax. It said I had to upgrade to the $169.99 package to see the other pages. I cancelled the subscription the SAME DAY, but my google subscription says that it’s cancelled but will stay in effect until July 2024. […]
I signed up for a subscription thank God it was a 7-Day free trial before they wanted to charge me $169.99 for the year. Because when I went to confirm my email address and number, they said I needed a business email and let me go any further. So if you don’t have a business […]
Do NOT buy this service!!!! It is practically impossible to cancel your subscription. I contacted them months ago because I wasn’t having sucess cancelling my subscription when I no longer needed it. I never received a response and they continued to bill me monthly. You have to go to their FAQ page to find out […]
Beware, total scam! Looked at the website after doing a google search, but couldn’t figure out how to use it, and never set up an account for the “7 day trial”. Was surprised when the subscription fee of $24.99 was charged to my credit card the following month. Google said the developer needs to credit, […]
This app wouldn’t attach PDF or MS Word files to the fax. I tried the free trial, but ultimately tried paying for the full app and it still didn’t work. It successfully sent the cover letter a few times though! I messaged the company about the attachments, but never heard back from them and there […]
**Did not work** I downloaded to try for free and the account would not allow me to attach files. Clicking the button to attach gave no response. Exiting and reopening the app, starting with a new fax, requesting a number to receive faxes, and restarting my device all did not solve the issue. I reached […]
THESE PEOPLE ARE CROOKS!!! FREE TRIAL IS A SHAM. THEY CHARGED ME A YEAR DURING THE TRIAL AND WON’T REFUND!!!!! I too would give it a ZERO if possible!!! I signed up for the 7 day trial online. When I downloaded the app the system evidently set up a second account with the same email […]
The interface seemed fairly bare in terms of what your options were. I was surprised by this as I chose to go with the pro trial… whopping $170. I needed to send a fax but was simply unable to add anything other than that initial page, the cover page, which also surprised me with the […]
I wish I could rate even lower. Signed up for a free trial of Basic just so I can fax one single document. It tells you Basic is 200 pages a month. It wouldn’t even let me send one document! Kept saying one page exceeded the monthly amount and I had to upgrade to 1000 […]
They canceled the 7 day free trial mid transaction made me have to sign up. and instead of the monthly $1.99 a month fee they tried to pull the whole annual payment from my account. Thankfully my bank flagged it as fraud and did not let them pull it. All I want is one fax […]
I too believe it’s all a scam. I purchased a $180 subscription thinking I had a trail period of a month to decide if I liked it, then could cancel anytime. I would have never agreed to any other terms. Struggled with the app for hours, but NEVER got it to work. Tried to cancel […]
Do not use! Stay away from downloading anything at all. I tried using the first day, it didnt work, several times, even though I kept getting an email saying fax was successful. I tried canceling, it kept freezing. They charged after 6 days, and was deceiving because on the 7th day I was unable to […]
Do not use this! Their cancellation process is a scam and I ended up getting charged $99.99 and have been fighting with them for a refund and they are refusing. I signed up for the 7 day free trial. I sent a fax and cancelled immediately after (the same day). They do not have a […]