If you buy a regular ticket you can't buy another airport ticket on top, because only one ticket can be available at one time and you have no option to delete it. fire your product team, they're a bunch of incompetents for designing the app like this
What a silly excuse for a city travel app. Compared to other cities in the world it's a joke. Allows purchase of tickets for multiple travellers groups, but watch out: only ONE person can use those. Don't use it if you travel as a group. Each traveller has to have separate app
This app is a mess, you cannot buy single tickets of 2 euro, it display the recent tickets you bought, and without validating them you cannot buy again those tickets. other thing is you cannot choose the zone when you want to buy a day ticket it proposed only zone 1-5 that's it. If you click on it to change nothing happens. This app needs a lot of improvement there are a lot of bugs
Visiting Paris? DO NOT USE. It was impossible to find where the ticket I bought was. I ended up going into a metro station and buying a physical card. If you're just visiting please save yourself the hassle and don't even try to use this app. I don't understand why you can't just tap in with a credit card or phone wallet like so many other cities do. Some of the app could be good, but what's the point without being able to access the ticket I paid for?
really unfriendly application for tourist to register and use. They are too lazy to update the app description to advise that only limited European countries can use - it can't be used by residents of other countries. Capture code validation was challenging to pass. needs to be made more user friendly and country restriction made clearer.
It works, but will break NFC payments in Google wallet, even after uninstall... And you can't use it to pay for a child traveling with you. Full story: On my recent trip to Paris, I installed the app and the accompanying ticket storage app on my pixel. I bought two tickets, intending to tap my son through, followed by myself. The second tap would not work. I had to get assistance to go through. Also, it takes over NFC, causing many payment terminals to fall. Uninstalling won't fix the issue.
I wanted to install and use like in whatever country. The login with correct password does not function, I had to repeat like 5 times and still nothing. The helper at the station later told me that it does not function properly and sold me instead a paper card for 2 euros plus tickets to charge.
OK app if you have a French number (and also not compatible with google wallet). Can't register with this app because I don't have a French phone number so useless for travelers. Have to input my credit card info EVERY time because it's not compatible with Google pay or wallets (unlike apple users). Overall, not much better than just using the machines, good try though. I appreciate your reply, it's also not a great app because it doesn't work with Google pay but does work with Apple pay.
The app works ok for some time BUT then it craps itself. I used it every day for 4 days and when I wanted to go back to Orly airport by purchasing the same ticket I used to reach the city from Orly airport, the app would just not show it, it could be found via the itinerary planner but the purchase button would not show it again. The very unhelpful staff at the station said there was no other choice but to pay for the plastic card, so the entire purpose of the app went to the trash.
Initially, I was skeptical about using this app because of so many negative comments here. Nevertheless, I didn't want to pay 10 euros extra for the physical card (with picture), so I used the app for a week during my stay in Paris for the weekly ticket, and it worked well all but one time. At one particular station, it wouldn't let me pass through the check-in gate for the metro. But it was solved by asking the staff member who fixed the issue for me.
