Reviews for Imprivata ID

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20 reviews

Review by A Google user
β˜…β˜…β˜†β˜†β˜† (2/5) June 28, 2019

does it’s job, but when running in the background continually tries to turn off bluetooth. i have to force stop imprivata after logging in and getting secure id otherwise i can’t use bluetooth devices.

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) February 23, 2020

Inappropriately toggles bluetooth off, disrupting other phone functions. Also does not go to sleep properly–consumed 19% of my total phone battery over 15 hours in background use. I can identify children that can do better app programming

Review by Shannon Thom
β˜…β˜…β˜…β˜†β˜† (3/5) January 17, 2021

Slow to interface with our Epic EHR. Big lag between entering your ID and the popup to type in the number generated. I hear it is faater if you use your print-but mine are not useable That is true for many of us who have washed our ridges away-so fix it please.

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) March 2, 2020

Toggles my Bluetooth off inappropriately despite not having any permissions to. Constantly breaks the connection with my watch and headphones as a result. Would love to delete it if it wouldn’t mean giving up required home access to work email.

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) December 17, 2018

Required app to access work related documents and email. Absolutely garbage… constantly runs in the background with persistent notification, even if not needed. Have to “Force Stop” to prevent battery drain.

Review by Will Daley
β˜…β˜…β˜…β˜†β˜† (3/5) April 20, 2021

Stopped getting push notifications all of a sudden. I need to manually open the app to approve the request. This started happening on Android 10, I recently updated to 11 and it’s still doing it. All settings in the app and Android are correct.

Review by Tyler Doescher
β˜…β˜†β˜†β˜†β˜† (1/5) October 9, 2020

I had to download this app for work. It instantly turned my Bluetooth off at random. I was having so many problems before I realized it was this app that I actually bought a new phone thinking there was an issue. Do NOT download this app unless your job forces you too like me.

Review by Pete Stueve
β˜…β˜†β˜†β˜†β˜† (1/5) November 8, 2022

Doesn’t work …. It sends notification to my phone (pixel 6 pro) I hit approve but the message never gets back to my computer. Pos program with many bugs such as possibly my phone as I have used multiple computers and browsers with same issue. Also battery sucking . Any large companies looking for sign […]

Review by Barbara Jackmeyer
β˜…β˜…β˜†β˜†β˜† (2/5) April 11, 2024

Was working fine, now it doesn’t auto connect, you have to wait for the time out and enter the timing code. It is also telling me it can’t reach the cloud during FLUX and to turn it on or it won’t self start. I would do that if I knew what it was. I have […]

Review by Robert Daughtrey
β˜…β˜…β˜…β˜†β˜† (3/5) November 23, 2020

Since last update it no longer pops up when the request is sent. I have to manually open the app to approve the connection and occasionally have to push another notification. I have the Fast Access feature enabled and it worked great before.

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) April 24, 2019

This app is cumbersome and delays my ability to access records quickly. It also seems to keep running in the background and using up my battery, even if i use force stop. I have started deleting the app when I am done with it and download it again as needed.

Review by Ums
β˜…β˜†β˜†β˜†β˜† (1/5) May 22, 2023

Seems to turn bluetooth off and Locks the workstation even when app is opened on my mobile device and is/was connected. I have to relaunch the app in order for it to log back in. No support functionality. Update 5/22: No longer reconnects. Tried reinstalling and enrolled again but could not detect my phone at […]

Review by David Babitt
β˜…β˜…β˜†β˜†β˜† (2/5) June 19, 2020

Agree with other reviews, app turns off bluetooth randomly, when it is being used with other programs (music). Bluetooth permissions are not even granted or modifiable on app options. Gets 2 stars for working with a pop up notif for E prescribing. We badge in so there is no other reason to use the app […]

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) December 21, 2018

I need this app for work and works as intended in the most minimum amount but stays on in the background connected to my bluetooth. It’s a fairly large battery drain and frustrating to deal with. There is no permissions to change on the app to prevent it from doing this as well.

Review by A Google user
β˜…β˜…β˜…β˜†β˜† (3/5) November 2, 2019

A necessary evil depending on your work’s IT practices. since the most recent update however, I can no longer approve from the notification shade. No options are available when I pull down from the notification shade when prompted. Instead the app opens up; slowing down the whole process

Review by A Google user
β˜…β˜…β˜†β˜†β˜† (2/5) March 13, 2020

The app is functional, which prevents it from getting a 1 star review. It is constantly turning off my bluetooth connections with no explanation about why it is doing that. The interface on the app provides no information, no options to change functionality, etc. You have to find the app icon on your phone and […]

Review by A Google user
β˜…β˜†β˜†β˜†β˜† (1/5) October 9, 2019

Mandatory to view pay stubs, benefit selections, annual work required competencies. Stopped working. IT dept said my serial number no longer matched (?). Rec’d un-install and reinstall. Uninstall successful. Reinstall just sits and spins waiting to download. Attempted 4 times in the last hour. Would never recommend this app! Not to mention all the Bluetooth […]

Review by Jon Wagnon
β˜…β˜…β˜†β˜†β˜† (2/5) October 4, 2021

I would have given it 4 stars, but recently it is only giving push notifications about half of the time, so I have to open the app to approve. It also doe snot seem to work at all with WearOs 3. I used it with Fossil and Mobvoi WearOs devices and it was great, because […]

Review by Alexander Belussi
β˜…β˜…β˜†β˜†β˜† (2/5) August 6, 2025

I am currently supporting ambulatory care providers who are frustrated with the latest Imprivata update. The approve and deny buttons used to be side-by-side, now the deny button has been moved to the top. The deny button is also slightly larger and the text is in bold. My providers are accidentally canceling their orders because […]

Review by AARON WARNER
β˜…β˜†β˜†β˜†β˜† (1/5) September 29, 2025

Unable to figure out enrollment. UI is garbage. Required, but not supported, by my organization’s IT