Reviews for InnoCaption Live Call Captions

It’s nice, WHEN it works. I keep my cell phone on vibrate because I work in a call center. If I forward my calls to the app, my phone RINGS. Contacted customer support, and the response was it’s a glitch in the update and won’t be fixed till the NEXT update. Crashes every time I […]

The app will not stay logged in, as soon as you close your phone, it closes the app as well. The result in doing that is you miss phone calls and messages as well that seems to be a problem for me and maybe something that needs to be looked at and fixed other than […]

(Update) I still like the app but sometimes it is really hard. It only rings once, then losing the call sometimes losing my call while talking. I really like the app I just have have some issues. (Update 2) I am so frustrated, when I lose internet or my data is slow, I lose my […]

Edit: I was able to complete registration on the website, but to finish registering, it required me to state that I have hearing loss, which I do not have. Very frustrating, I will find another service. Just downloaded this app and can’t get past the registration process. I get the text verification code, but when […]

Good app. Messages tend to lag. Person would finish talking before all the words are there. Now here’s a real problem: whenever I’m done using it, sounds for other things on my phone like ringtones and alarm would stop working. When I try to test any sounds after a phone call on innocaption (because an […]

the application does transcribe as advertised. there is a delay. however, the installation of the app played Havoc with my hearing aids. I have phonak hearing aids paired with the Bluetooth on my phone. they work perfectly. that is until I installed the captioning app. once I did, and I received a phone call, the […]

I used the interpreter once or twice, then went to the AI service as i was making calls with personal information on them. Ive only just started and its been very reliable. The tutorial on how to set up call forwarding was very helpful. My hearing loss was sudden and this helped me cope very […]

When I would get inbound calls, I wasn’t always able to answer calls, like the button to accept calls wasn’t working. Or I would accept the calls, but my phone would continue to ring and vibrate. Also, couldn’t use speaker phone anymore. On ANY app on my phone. Was told my voice was breaking up […]

This was working relatively well before and I suggested to many people. As of now, I don’t see missed calls in the call log, occasionally I cannot make calls, when receiving a call the sound on my phone lowers which requires a restart to get back to normal (super not cool for the hearing impaired), […]

Setting up this app was one of the most convoluted and confusing processes I have ever been through. Once I had it working, it was a real disappointment to experience peoplenot hearing me. There was a long pause between when I spoke and the other person spoke. After I would disconnect a call, it would […]

Because of my moderately severe (official diagnosis) hearing loss, I figured I would give this a try after seeing several intriguing ads. The app seemed promising, but I had a few missed calls that I attributed to operator error. Today, I had several important calls that would not come through. After I deleted the app, […]

it’s very easy to use. it’s free, too. The captioning is a little behind. That’s why I give it a 4. Sometimes, it makes me laugh when the captions say something so different w/ what the other person said. I have never used a TTY phone, but I wanted an app that I could “hear” […]

so far I absolutely love it. it doesnt tell the other party that the call is being translated and saved. I wish it could have its own widgets for samsung so I can have a quick dial from my screen. I also wish it could integrate with Bixy and use this phone instead of the […]

this app generally works great. I have a friend, Mr Mumbles , who it struggles with. At times, it translates to captioning with errors, like drunken autocorrect, but I can usually figure it out. there is also a slight delay that is annoying on some calls, but it’s the first time in years I’ve made […]

absolutely horrible! delayed everything captions and audio. I have to say “hello” at least 3 times before I can hear the other party or they can hear me. If I don’t have the phone in my hand I will miss the call because it only rings twice. There is audio interface on both ends. And […]

I have some hearing loss, but my biggest problem is auditory processing issues. This makes it hard to take in info and remember it. However, this app has made making calls so much easier and taken out all the stress! It’s been a godsend for important phone calls because I have transcripts I can look […]

Unusable😳. I have the correct password – I already used it. But the app suddenly states “incorrect password” presenting me with a screen to enter my phone number. Except it doesn’t allow me to enter my phone number!!! I am giving up and uninstalling. One last note: I am 70 and have poor eyesight and […]

The transcription takes too long to connect after answering, sometimes up to 10 seconds, so callers hang up. I have missed important calls because of this. I would also like the option to answer some calls through my regular phone, especially for family video calls. I really like that it transcribes both sides of the […]

four stars for now ONLY because I’m trying to see how this app works. so far so Good. UPDATE: two stars because even when the phone is IN MY HAND, I miss every phone call because as much time as it takes the app to load and open, the caller has already hung up. Almost […]

Great app for us HoH people. Easy to setup and use. Captioning is high quality. Doesn’t drop calls like similar apps do. I really appreciate this app. It’s made communication so much easier. One request: I get callers that go to voicemail, but hang up after a few seconds. Spammers or wrong numbers. I’d like […]