Reviews for Instawork: Be your own boss

I dont like this app I had to for maybe a year, I finally decided to do a shift and now its tell me I didnt complete the interview when I did. They dont have a real number to call its only AI and when you ask for a number to call it send you the jobs number and not instawork I really wanted it to be a good app but I've been dealing with them all morning and still haven't be able to get ahold of anyone actually running the app.

The app has too many issues. Plain and simple. Shift access and where they'll push for you to take shifts isn't completely determined by what they tell you. If the app malfunctions for whatever reason and causes you to have to cancel in order to avoid a no-show, you will be penalized no matter what they claim. Your reliability will be low for 6 months. And coaching calls (which pop up random for most) normally result in you not getting anymore local shifts. Wish I could give this zero stars

The AI extracted my name incorrectly from my driver's license, none of the AI systems are capable of changing it for their automatically generated tax documents, and when told things would be escalated to a specialist absolutely nothing happened. there are zero humans to interact with, and I can't get a shift without an I-9 (with the right name). So...that was a waste of time.

this app is EXTREMELY HARD to navigate. It doesn't allow you to set your distance preferences. The jobs that ARE in your area you can't see unless you go through a million loop holes to get there. If your schedule is different day to day and have to go in-between apps to confirm availability it closes out and you'd have to take those steps all over again. And yes, you're always waitlisted even seconds after getting the notification and applying. The whole song and dance for nothing in the end.

Not a good app, the app will constantly bombard you with notifications about work opportunities literally >50miles away constantly. They don't tell you that the wages they give you are skimmed off the top. the work I did was 19 an hour when you find the same exact position paying 25 an hour on another site (Not an exaggeration I spoke to my coworkers who went through Craigslist), to top it all off they charge a 3% fee for a direct deposit to your account.

Downloaded the app easy enough. Went thru all of the necessary prerequisites for employment. They sent a message about completing an extra step, 3 different times. 3 different times I clicked the link, which sent me back to the same page. When I reached out for support, it was a prerecorded bot that continuously suggested I go thru SUPPORT. Wouldn't suggest this to my worst enemy.

so starting out it was nice to get shifts when I wanted to work. Well after this last one I am extremely disappointed. They have no support when you have an issue. I signed up for a shift and none of the phone numbers worked. I tried reaching out for a week and a half, and got nothing. when I finally got someone they were incompetent gave me the wrong info, yet I still got punished for their lack of assistance and stupidity. i was supposed to get training but the link didn't work, but I got hit.

There is no customer service or support. I have had to go around and around to try to correct the information that the app has gotten wrong. I have restarted the app, deleted and reinstalled, talked to the damned chatbot 20 times on the same issue and it keeps sending me the same ineffective steps. A month later and I still can't get the paperwork verified and can't get jobs. THIS IS NOT A REAL COMPANY! THERE ARE NO EMPLOYEES! THE AI FROM AMAZON IS IN CONTROL.

this app has a lot of glitching and technical issues and 0 options of how to report it to get them fixed I replied for things over and over. nothing as soon as you get almost done with all the stuff that you're supposed to do if it even works for you to ckick on if that part even works when you get almost through with the screening and all this stuff right at the end drop calls you or glitches. u have to start all over. ive had this app a year. not 1 gig.

I downloaded this app over a month ago, once I tried to actually pick up a shift, it said I had to verify a few things. one of those thing included my email address. it was kinda annoying me because as soon I downloaded the app I attempted to update my email but the app didn't update it for some reason. then I spoke to customer service and they sent me a link to update my email, I clicked it and updated my email but ever since then the app doesn't work anymore. just a plain white screen.