This app was working well at first. Got way too many email offers. Unsubscribed to them. All was fine. Then one day, it boots me out. Cant log back in. Cant get a hold of anyone. Wont let me recover my account or password. But wont let me create a new one with this email either. There is no customer service phone number, no one to talk to. It directs you to a page that doesnt offer a solution.
Ryan Clark
I wasn't able to create an account. Says to contact customer support, but there seems to be no way to do that without an account. Developer advised me to continue as guest to contact them. In the app there is only Log In and Sign Up. When I log in I get stuck in a can't verify phone number loop. There is no option to continue as guest. App just says to contact customer support but offers no link or info as to how. I guess I don't need Credit Karma.
Bridgett Webster
A great way to monitor your score & credit report. It's not totally current, but you can still get an idea of what your credit score is, so it has been helpful to me in that way because I have been working on repairing my credit. I would like it if you could have the option to check or post if you have a particular credit card. Bc according to my profile, the chances of me getting certain credit cards are POOR, but I actually already have them. It's slow posting your current credit profile.
Brandon Simmons
My credit score on credit karma is always different than my credit score on other apps. When you apply for a loan, see your real credit score, then compare to the CK app, it proves to you that CKs info isn't very accurate. 40-50 point difference between what CK says and the banks documents. It's helpful with tips that did give me a better understanding of how the credit system works. They just can't provide you with your current credit score, not accurately.
Robin Warren
This app helped me start off my credit, and has been helpful in many ways. however, they do not vet which credit cards they recommend. If it ever offers you an opensky credit card of any kind, do not apply for it! I never received the card, but received mail saying there was a monthly $2 fee for it, even though it wasn't activated. Opensky has no customer service options other than to mail something, and Credit Karma can't get in contact with them, either. It's been very frustrating.
Timothy Bordner
it's not the app, it's the customer support. I've never dealt with a company that had a customer support group that for 1, is entirely too difficult to connect with. for 2, they are not properly trained and it shows. You hold my money, so I expect you to be knowledgeable and professional. Credit Karma is NOT. terminating my accounts ASAP
Mike Ellis
I have used Credit Karma years,but i have been having some problems lately. When trying to log on ,it wants to text me a verification code, which i do not receive. Nor can I get the code by phone call. I have even tried getting the code by email,which I can get. But it flips back to getting it by text. I have contacted them several times, and all the suggestions are the same, and they do not work. I'm starting to think the reply is A.I. generated.
J Ellis
This is a good app if you want to get another credit card .If you need a personal loan it used to be really good .Got 3 loans at BestEgg through this app.Paid them all off way ahead of time. One was 6K and one was 3K and one was $1500 interest rates were fairly good and I got the same unsecured loan they advertised on the app.With One Main Financial the ads they run look really good but they want you to borrow more than you requested and the interest rate was over 200 percent last time .
Mr_Scruffles_YT Minecraft
It's no longer helpful with your credit. You cant dispute anything, you can only look at your credit. There isn't anything helpful using the app anymore and it's annoying just to look at something you can't do anything about unless you go to the credit bureaus website itself. At that point might as well use there apps. I highly not recommend using Credit Karma anymore. I see it more as a risk then it being helpful.
Jesus Baez
It's a good app to use to get a General idea of what your credit and score look like but it's not 100% accurate, here's another thing that really bothers me, I keep getting notifications that my score has changed or something else, and when I go and check it's the same score same info...NOTHING HAS CHANGED!!! FIX THESE FALSE NOTIFICATIONS IT'S GETTING ANNOYING. CK seems to be unable to answer my question or address my issue.
