Reviews for iParkit Garage Parking

Too many steps to find the specific parking garage you want and the times that you want. I park at the same garage everyday and the app makes it difficult and is prone to mistakes. Canceling and editing appointments are also not easy. Support takes a long time to respond.

I paid for my reservation in advance. When I tried to leave the gate would not open and the scanner said I owed twice the amount the app said I would be charged. The attendant didn't know anything about the app and I had to pay. I am going to have to check my credit card to see if I have been charged twice. Would never use this again

Omg. What a horrible app. App just decides to stop working in the middle. Shows me the wrong address upon searching. I ended up walking 9 blocks because app showed me the wrong address and I picked up a nearby parking spot of the search results. Very buggy and very slow. Needs some heavy work.

I want to give this app zero star. I use to like this app very convenient but lately the app is acting up and now i can't change my payment information to a new credit card which the one on file i will have to cancel soon. I have uninstalled and reinstalled the app, log out and log back in but nothing works. Can someone help me? Updates: A customer service representative replied via email (which didn't help or answered my question correctly) and she had to call me but still wasn't able to help.

I've loaded the app and I buy my parking space twice already, and the app just spins like its thinking and doesn't display my ticket. I uninstalled and reinstalled it several times and it still doesn't work. I end up having to print the paper out. I have an Android, but I wish they fix the bug in it.

App always shuts down, takes forever to load, home screen has never fully loaded, and cannot process my express pass request. I have to open my reservation pass from the receipts tab before I leave home so it'll load before I get to the deck I park in for work. This app would be ideal if it functioned well. Its constantly infuriating but I have to use it daily so it's a necessary evil. Please fix!!!

I love this app it is very convenient, helps you find a near by garage and you don't have to worry about losing your ticket and having to pay at the kiosk and now it has a save your spot option, very nice, i wonder if they let you take a picture of where you parked so that you can remember where you left your car or share it with friends and family if you need them to pickup your car for you.

I used iparkit for a number over events though when a show went 15 minutes long, I was forced to pay an additional $12 to exit the garage. In speaking with a representative, she mentions there is a buffer time built in...not my experience. There are lots of parking options and I will not be using this one any longer.

Finding parking versus trying to create a reservation is down right confusing and inconsistent. Using find parking, the addresses flashes constantly across and if you catch an address in time, it doesn't do anything. Instead, use find parking (usually requires a reboot of phone (a pixel 3) to make this work). When it works, it's fine. It's also silly that if you set the start date and time that the end time don't update to the that day or hour equal to or greater than the start. Bad UI.

App wouldn't work for reservation of more than 48 hr. But no error messages, so had to binary search to find this threshold. Tried to extend the reservation before & after I parked. Never worked, but eventually the button for modifying a res ACTUALLY disappeared from the app. Tried to make a 2nd res for the extra time, but that didn't work. Eventually, i had to wait for the res to expire, then walk through the vehicle entrance, pretending that I was a vehicle coming in with no reservation.

The app works except for that it charges you extra when you use it. I have 3 additional charges after paying for my reservation. I reached out to support many times, but I have gotten no response for weeks. This is unacceptable! I don't recommend using this app at all as they will overcharge you then ignore you. I'm still waiting for a refund...

worst app ever! there is NO help in navigating this app and NO help if you need to contact anyone....POS

very comfortable, user-friendly app. got us a great spot cheap.

Worst experience ever! I used app to reserve and pay for parking. Garage was oversold and had to park in a non-space, as did many others. on top of that they double charged me for parking which I am now disputing with my credit card. Will never use this app again!

This app is pretty awful. Every action is painfully slow. Their website is slow, too, so it's likely the backend. every single interaction is painfully slow, and sometimes it just spins forever, and you have to kill the app and try again. If you click on a garage from the list and it doesn't open for 30 seconds, so you click 7 more times, it'll eventually open the thing 8 times over, with a delay for each. The worst part is that if you need this, you really rely on it.

First few experiences were great but now the app runs very veery very slow, payment info doesn't display, always an error with my card but then will process the payment days later and the barcode keeps going from disabled to working over and over again. If rather just take the ticket and pay on my way out manually. To save $1 is not worth the headache of this app.

Update. 2 yrs later, log in, payment, personal info. all correct. Plate correct. Parked 20 min ago. Doesn't show it. So much for saving time. Horrible! Create account. Worked. Enter credit card info (scanning didn't work by the way). Error message - email already exists! Try to log in again. Pass/log doesn't work. Reset passw. Link goes back to page to either log in or create account. No option to reset or enter new password. Deleting account, uninstalling app. Great setup.

Used this app for the 1st time & will not be using it again. We had no issues entering the garage. When we returned to the garage to leave, we had problems with the barcode and unlocking the door. We were finally able to enter after about 10 attempts. Got to the car and was exiting but the gate was not lifting and prompted us to swipe our card. We tried multiple times but ended up swiping our card to exit. I checked my account this morning and I was double charged for parking.

App works great, parking rates are SO GOOD with the app! I've used it many times for a Dr. appointment nearby the traders garage and elsewhere in the city I use this whenever possible because of the great rates. I'd call it a locals secret. Searching could be better, but if you have an address it works just fine. I have only used in Chicago, I'm not sure how many cities it's in.

Horrible ongoing experience. My express pass was disabled for a week while a payment was "processing". Resulting in higher than normal parking rates and they won't acknowledge the mishap or make any effort to remedy. Only reason to use it is they're the provider for the garage I work near. I have zero intention to utilize it for any other occasion.