there's a setting menu to change what "gestures" you can do but can literally only change ONE. when I'm trying to adjust my earbuds, guess what happens? IT PAUSES, I CANT TURN OFF. it "detects" it's not "in my ear" when it is and pauses when I have that TURNED OFF. this app is useless. I can't even change the earbuds to stop doing anything, but it's the main purpose of playing music.
Johnny Robbins
the app doesn't work for me at all. 8 have the live pro2 tws earbuds. the earbuds work somewhat ok. they disconnect and reconnect on a loop sometimes. the app doesn't function at all. it will recognize the buds, but when I click on them, I get nowhere. the buds are 3 out of 5 stars. the app is a strong 0 out of 5 stars. I know nothing will be done about this because they already have our money.
Lourdes S
Worked well for about 6 months. But there's a motion sensor that pauses whatever you are listening to, and that is messed up in mine. So I constantly hear the little water drop sound it makes, and my music/movie pauses and restarts numerous times unless I have them situated EXACTLY. If you're talking with someone, then you continuously hear that water drop sound throughout the conversation. Also, the app requires your location in order to connect to the headphones, so they can make a few pennies
Lisa Waggoner
Typically the earbuds lose sound when an update is needed. So when they started losing sounds today, I checked for an update. There isn't one. I uninstalled and re-installed the app. No change. Now I have to sit at work in silence for the day and purchase a new set of earbuds later. Annoying.
Tucker Vasquez
This app has been terrible since I've been using it. it won't find my earbuds even when they are connected to my phone. it won't let me access half of the features and it takes forever to load. I've also experienced constant problems with their wireless earbuds, they won't power off when I want them to, they dont charge properly and they do not connect like they should I'm honestly disappointed because I used to love their products, but this app is borderline unusable and makes me want to switch
Tom Herondale
love the earbuds but can't do absolutely anything with the app. it paired with my earbuds but the icon for them remains constantly grayed out and is unable to be clicked on. I've tried with 1 earbud in, both earbuds in, no earbuds in, the case closed, the case opened. absolutely nothing i do will let me interact with the app so i don't really understand the purpose of the app? great sounding earbuds though!
Alexandria Hunter
The app registers that I have headphones and will rarely allow me to actually access the settings. It just sits there greyed out. Edit: After multiple attempts to access the settings for my headphones, I just un-installed this trash app. Maybe it wouldn't be trash if you had one central hub app instead of multiple for each product type you have.
Turtles
Just got new Tune Flex 2 buds & was excited to set up the app. Even though I select "Proceed without allowing" the nearby devices permission, the app will not let me proceed. It has no reason to be demanding my location or to be detecting devices with this nearby permission. I can manually set things up just fine. I will not enable this setting on my phone. I now have $100 earbuds that haven't even been used for a full song that need to be returned because the app won't work. Back to airpods.
Christopher “Cajun Cal Boy” Lally Sr.
The earbuds aren't very loud at all. It's not my phone volume adjustment either. Other earbuds work just fine and are very loud. I thought the app was customizable. You get to pick what feature each earbud can operate but it's preset features. Not very customizable. And the equalizer is not very good either. A bad app development all the way around. Not worth downloading.
chris cook
not happy with my JBL Tune130NC Tws. For some reason the volume in one ear buds is extremely low and will not increase. the other ear bud is at a medium volume. I attempted to watch a movie on a plane ride and couldn't hear a thing. the noise from the engines was too loud. If I am walking on a busy street, the noise from the cars passing by is greater than the volume and I can't hear the podcast or book I'm listening to. they both charge, and hold the charge.
