no way to turn off pop ups or marketing notifications from the parent company. annoying. makes the app seem scammy instead of professional. app froze on the "refer a friend" page after accidentally hitting the notification. couldn't schedule my return visit with the customer at the time because of it. if I wanted commercials I'd get cable.
Complete wasted time!! A free time keeping app works better. I tried this app out and ended up losing all my clock time, client data, notes, photos, everything because the server went down. If you are trying to run a business, use any other app than jobber, or you will regret it, and your business will suffer.
It is very slow to open and switch screens on my phone and it doesn't always log me out even when it says it did. Also a running total of hours during current pay period and or previous periods would make me like using the app more. When I'm not allowed to go over 40 hours I have to sit there with pen and paper and do the math while I should be working, just to make sure I don't go over. Thanks for reading.
If you're a service business and you're looking for a software solution to replace endless spreadsheets, paper copies, notebooks, etc. - you really owe it to yourself to give Jobber a try. It is by far the best platform for Customer management, quote creation, invoice tracking, payment integration, scheduling, team management, time-tracking, etc. I co-own a Tree Care company and Jobber literally revolutionized our business overnight. I can't say enough good things about their entire team.
Poor communication. I don't recommend. The system is dial up slow or worse, when navigating the calendar on the desk top. Constant freezing up and we have to log out and back on daily. That is frustrating when we are talking to a customer and we have to ask them if we can call them back. This has happened daily over the last year and never has improved. Long time coming to switch to another CRM platform.
I don't think you could find a more difficult or expensive app to use. It's insanely expensive and that doesn't even include the fees you get charged with when customers make a payment. But it's unlikely customers can even find out how to make a payment on their app. It just shows them price a price and not the whole invoice on most devices. I'm so so glad I went back to Joist. I absolutely hated everything about Jobber with a passion. Even the name irritates me now. Delt with it for 2 years.
This app has done absolutely everything that I needed to get my business up and running. It took me a few days to figure out how to use it (like how to pull up a customer profile, job, invoice etc) but once I figured that out, I realized how useful it has been for my business. I own a cleaning business and this app takes care of absolutely everything from the customers first quote to the job details, to GPSing my way there, and collecting the payment on completion. I seriously recommend this.
I have been using jobber for a couple of years, was attempting to migrate my data from one account to a new one and they refused to extend a free trial a couple of weeks, instead forcing me to pay for two accounts. Suffice to say, I'll be going from two accounts, to zero accounts soon. There's too many alternatives that have better customer service than to have to put up with this one.
The app was double invoicing with new invoive numbers, how it cost me my biggest client. 1. It was unprofessional, 2. It looked like i was trying to rip them off through double billing. 3. It cost the client hours and hours of time in accounts payable, it was so bad i told them to pay what ever. Imho Something in the program didn't upload to my folder, the problem was fixed but it was to late. Of course they blamed me.
Slow. Doesn't remember the previous settings used. Switches between the new and old version eash time used, sometimes switches versions while it's being used. Locks up, or loses access to data often. Only works with data services, so if you arrive at a house that's out of a network area, you must drive back to a service area to get information on that home. It would be better if there was an internal memory to save certain information. But no, I have to use a notebook anyway. Defeats the purpose
