Reviews for Jotform - Form, Sign & Survey

A great company with a great service but this app has a lot of room for improvement. If you could please address the white fonts appearing on the white backgrounds for certain fields that would be a great start. When trying to view some of the info from form entries it’s impossible to read in […]

Tricky to figure out in the beginning, but once you have a grasp on it, it is the best thing ever!! Took me about an hour of trial and error to figure everything out, but now i can make a form in about 5 minutes!! Easy to share, track, and use. Great for pre-orders and […]

I changed my review from a five star to a two. App was working fine to start. Then it locked me into one form with no option but to uninstall the app. I reinstalled it, changed the password and it will not let me log in. I can log in on the website, but the […]

Update October 12, ’22 Absolutely useless in every way. Like always slow af. Used it only for submission notifications, and now it doesn’t even do that. Can’t believe they can’t find a decent developer to help them. … July 24, ’21 It’s almost the end of 2021, and JotForm seems even more primitive than before. […]

I love Jotform except for the app. It says it’s synced but several of my forms are not available to view on the app. I have submissions I can’t see unless I log in through the web version. When I delete a submission (on the web version) it hasn’t synced in the app, even weeks […]

I used to rate this app 5 stars but now I’m having issues.. my customers are telling me that when they click the links to my forms it says “link disabled” but the thing is that I went into forms and disabled them and enabled them again and it still didn’t work. So then I […]

Not bad but needs more work. The form you upload shows distorted, with lines not where there supposed to be, because the app inserts boxes of it’s own too. It just hangs when you need to see a preview of a form you’re working on. I can’t be sure the form will look correct after […]

Well, I would be absolutely in Love with this app. If I could actually view the links that are shared by customers when reviewing their commission forms. Literally cannot do anything with the reference image links given to me… Can’t even copy/paste them into my phone’s browser. Which at that point I might as well […]

I’ve liked it for our company, but it is not working properly now. Selecting from radio buttons is not working. It is the most current version, sync’d, and also tried reinstalling… nope. Please fix it ASAP, or our company may need to choose another product for our forms quickly. This is impacting business needs (And […]

This app use to be wonderful. Within the last year have experienced many issues. Having trouble submitting forms it always stays in draft/sync and never submits. This is having a major impact on our business. Also the future of save and continue later, there is no way to retrieve the document to continue later. The […]

I like jotforms and most of my event coordinators do too. However, I do find that when I need to modify a form I can up load a new pdf, but nothing else adjusts. I have to re-edit anything I type in and I have to rearrange check boxes and text boxes. The one REAL […]

This is the most advanced form ever. I’m have a deep understanding on web development and creating my own forms. But the tools and options you get with Jotform are awesome, you don’t need all the headaches because everything is already done for you.. THE ONLY DOWNSIDE is the price. They should have a small […]

For some reason they disabled my account, and offer no way to resolve it. As far as the app is concerned, I see its usefulness in static forms with check boxes and standard fields, but creating a simple order form that both allows the user to add rows and calculate the total can’t be done. […]

Mostly useful, but I can’t use icons with it. Choosing the icons menu causes the app to freeze, at which point I have to force close it. Edit: I talked with two support agents and neither of them knew what was going on and didn’t provide any helpful advice. I switched from another service to […]

My customers can’t open it. It opens from in the app for me, but in a browser, it does not for me or my customer. It just keeps acting like it is loading, then it says the page is not safe, like it has a virus or something. This is the 2nd one I shared, […]

This is the most comprehensive, easy to use form builder I’ve found. Lots of options and widget support. Edits are saved as they are made, so if you accidentally hit the back button while editing a form you don’t lose your work. Also, there are NO ADS! WOO-HOO! And the UI is clean and easy […]

So frustrating. I have the document already, I just wanted to create a signable form to send to my clients. The actual upload process is hit or miss. It either happens instantly or you have to back out and retry because it will load forever. And then when you do finally get done placing all […]

I find it incredibly funny that Joform used to be a hell of a lot less expensive and it actually worked. Since raising their prices it has continually gone down hill. App notifies me of new forms, but won’t let me view them. Free account shuts off with 5 forms, which is the max a […]

It’s not bad at all It’s really useful in many different ways It’s just the timing of you putting in the payment options It’s when it gets difficult because of it, It doesn’t matter how many times you try to do the connection of your PayPal nor anything else to do the payment section of […]

great app. Ive used it for many things over the yrs, especially RSVPs. super costumizable. any limitations I’ve found just help keep it simple and succint but there really aren’t many limitations, even with the free version! – you can do a lot. and I’m so grateful the free version doesn’t have a bunch of […]