JustAnswer has a real AI, who rapidly understood my queries about a high end Lennox HVAC throwing an error code. The JA – AI quickly connected me with a specialist Lennox technician, who assessed the needs of the issue without hesitation or annoying “obvious” questions (yes, of course, the power cable is plugged in, the […]
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terrible, they charge my credit card $142 it’s been an hour and a half and have not yet talked to a veterinarian. I got a call back but there was no one on the other end of the line. and the line was open for over 2 minutes.
Fraudulent sign-up process: – The ad popped up while I was in a chat with Best Buy. I thought I was signing up for a Best Buy service. – I definitely agreed to a $5 charge, but I was not aware that I would be charged $40/month.
Extremely POOR Customer service and Billing! I signed up for their monthly plan back in June and it has been a Nightmare ever since! First they did not give me a specific date as to when I would be billed each month, and they Did Not remind me when the $60 would be charged to […]
Like everyone else I feel I was deceived. I ordered delivery from a restaurant. They forgot an item. I called the restaurant they said I had to call Uber Eats to get the $1.50 refund. Went on the Uber Eats website filled out the information & next thing I know I’m charged $5 & then […]
BEWARE OF CROOKS!!! I accidentally subscribed to this worthless app not once but twice. they put in very fine print a $5 fee then an additional amount in real tiny print just short of $50. they are uneless and do absolutely nothing for you. they took about $100 from a very poor person trying to […]
They tell you it’s only $5 to join then charge you $55. $5 to join but $50 for a membership that you know nothing about. I read everything before I joined and not once did it mention the $50 membership fee. The person who finally answered was a big help but not worth the $50. […]
This app is a scam! it doesn’t tell you that you are signing up for a subscription until you see a 40.00 charge on your account. I was suppose to be a one time fee of 2.00. they will charge you that plus a 40 dollar fee for a membership I didn’t sign up for. […]
Beware. They will automatically sign you up to their monthly membership program. I ended up paying for the one time service they gave me, plus 2 months’ subscription fee. I ended up canceling luckily, but I can see others falling into the same trap and not realizing they’ve been signed up. So please make sure […]
Very good, except the deception right off the rip was terrible,they ask for $1 to $5, to start, and what they don’t tell you is that they also take $29.99 monthly subscription at the same time, it says fully refundable right where you approve the $5 but 20 minutes later when you check your bank […]
My issue was that they never mention the $29 membership fee that you have to pay on top of the $5 join fee. Thankfully the customer assistance was able to process a full refund in a VERY timely manner which is why I’m giving it at least 3 stars. Beyond that though, they need to […]
Ripped off for the initial $5 one-time charge, and then they added an additional $30 immediately. No response initially, and when they did, it is condescending. Complained through the app and had to call my bank. Now I have battle to prevent being ripped off further. Cancel any time is a joke. Buyer beware!
The appraisers are fantastic and very helpful. The company is absolutely terrible. Their customer service reps hangout up or end chats when they don’t know how to help. The website says unlimited questions but it’s really like 17 in a month. If you use the services too much they banned your account and are a […]
Thought I was just adding the app to talk to an appraiser easier. I had already paid to get my questions answered. They charged me a membership fee of $30. I wasn’t told about it when loading the app. As soon as I knew what was happening I canceled it. So for less than 2hrs […]
Deceiving, not what the cover seems to be at first look. You don’t see anything that gives you a price upfront which is not alright in ‘my opinion’, and only mine. Why is there not a price associated with the provided and given advice by these professionals? Are people to assume that among somany other […]
Fees are very deceptive. Canceled that first day. I was having issues with my email and the “expert” they gave me was no help. The expert kept saying log into your email and I kept saying I can’t it’s deactivated. We went thru this 3 times before I gave up and realized he was no […]
Should have read more reviews. My fault for that. But the shady marketing is on them. I joined with the $5 join fee and understood there was a monthly charge after the trial. They charged the $5 join fee and $46 membership fee within an hour of each other. When I reached out to rectify […]
Do NOT give them your credit card! I too felt the upfront fee was deceptive, but I dealt with it. I tried to use the service as much as I could to get my monies worth, but after a few days I canceled. if the story ended there this might be a 3 star review. […]
As others have said – you think you are paying an ‘per question’ fee but are automatically then subscribed and charged the monthly fee – you can cancel (when you notice this) but this is not easily navigated and the first monthly charge is non-refundable – speaking to customer services they simply send you a […]
the fees are super deceptive. I was told I was paying 5 dollars for the use of the service with absolutely no mention of an additional fee, let alone a recurring one. Then I check my account and I was charged over 50 dollars. I went ahead and reached out to customer service to see […]