Reviews for Kami Home

The app ads are obnoxious on this and the Yi Home App (which appears to be the same same app with different branding). Full screen ads at startup. The skip / x button that appears doesn't work or takes you to the product page anyway. No real option to actually skip them other than to wait. This even happens when opening an alert from the app. I already paid for cams. I am not interested in a subscription so the comment reply to get a deal on one won't help this. Fixing the app will.

Used these cameras and apps for 5 years with SD card. Now, they are pushing hard for you to subscribe to their cloud monitoring, so anytime I want to view my recordings on SD card, their "try Cloud" ad pops up over my recordings and blocks the ability to click the recording. Do not buy these cameras. You won't be able to view your recordings on your SD card. Find another brand. Their ads have become out of control. I receive false positive alerts from the app all day long now - ads and ads.

App was great for years, but now there are several ads you have to constantly x out for a solid minute before viewing your cameras. Not thrilled at all. When I need to see the camera, I need to see it right then. This delay is a hazard. Barely getting notifications anymore. Had a fire next door last week and not ONE single Abnormal Noise Detected even though I had the alert at the lowest frequency & my smoke detectors were going off for an hour with firemen trying to get in to save my cats

lots of adds even if you pay cloud service be prepared for not being able to use you app unless you see the adds. all recordings are a waste as you can only see a portion that the app decides no matter what time you click on. be prepared for having to remove all kind of adds from your view before you can actually see the whole video screen. I just got tired of it and canceled this year. cameras are pretty good though.

This app is straight garbage now, full of ads, popups and ungodly sounds. Need to see a clip on an emergency? Nope, gotta watch an unskippable ad first! I've slowly replaced all my Yi cams with other cameras that do not have ads. Then they come on here saying some BS about paying for the ad free version. They should mention that before you buy these stupid cameras!

Edit 08/01/2025 Ads that prevent you from using your camera quickly, often times inappropriate I might add. For example: You have the camera pointed out the window so you can see who is at your door. You have to wait for a 15-45 second ad before you can view the feed. You can opt out of these ads in the app settings BUT it doesn't prevent you from seeing the ads. For your trouble they'll offer you a discount on their cloud service, lol! Very disappointing.

I press a time and try to watch the full video and it goes back to a previous time stamp and shows me that instead. It will go back 20 mins or more and I'll have to sit there and wait to see the video I want to view. If I do jump ahead it repeatedly shows me whatever clip it chooses to play over and over no matter what time I press. I've had a couple issues throughout the years but they have been resolved with no problem. Now I can't get customer service at all to even tell them the issue.

It was easy to set the camera, so I was hopeful this would be a really user-friendly experience. I connected to my Wi-Fi network and then connected to the app. But the app is terrible. no matter what I do I can't get the live feed to show up on the app despite the fact that it says I can monitor the camera live without a subscription or cloud services. All the app keeps doing is sending me back to pay. It won't show me a thing until I sign up for a subscription.KAMI HK. HOW TO CREATE A TICKET?

Update: After sending my issue to customer serv, it appears it's working as before & I can now view recorded alerts on SD card again, Thank you! I use an SD card for this camera. Up until yesterday the app worked ok, except for the ads...But now, I can't view anything that is supposedly captured on my SD card. When I try...to view an alert it immediately jumps back to Live feed.

the first, approximately 30 days were great; then it updated. Now, all of a sudden, it has difficulty connecting to my cameras. The worst issue, though, is all the ads. If you are keeping an eye on something, the ads render the camera useless. The ads also hijack the app and my internet browser. I switched to this app because the Yi app has the same issues. This manufacturer can care less about its customers. I'm done with Yi and Kami.