Reviews for Kedplasma Donor App

yeah great place Mike is great and Rita the manager is awesome. and also cesear is great smooth and easy beside the people who do not like you.

One of my favorites to donate at it’s a nice clean establishment. They have a great staff always nice and professional. You will not be disappointed. They’re fast I’m always in and out never had an issue.

good luck redeeming a gift card. There response to my problem was that it wasn’t their fault. Amazing costumer service

app is pointless it always say’s “oops something went wrong” when I try to cash in points, I sent them at least 4 messages about it and it’s been 2 months and nothing has changed

It crashes and kicks me off the app. website works better, but it told me to get the app because it would “work” better. now I lost all my rewards points because I logged into the app… DO NOT DOWNLOAD

The staff here is super friendly and they take care of you during your scheduled appointment. yes at times they do get busy but they always have time to answer questions and assistant the donors coming in . a lil drive for me to get there but I prefer the staff here much better than […]

app is broken, the calender feature isn’t correct. says i missed a donation on the day i went in to donate. smh. i would give a negative score if i was able to.

They’re very friendly and the staff is very good at their job, the only thing thats frustrating, is when I go in to donate lately, it takes 3 to 4 hours to donate

The app has many bugs still that have yet to be fixed. I believe this app has been out for a year. So it’s quite frustrating that the developers haven’t provided a smoother experience.

app works ok. The operation at the facility in Cinnaminson NJ is awful. hours say they open at 8am. They don’t unlock doors until 830 and no screenings for donors until 9.

This app has more bugs than flies covering 💩. You ask a question at the clinic, they tell you to check the app – then the app tells you to check the clinic. I’m missing points & when I finally got in touch with someone, they said they knew & it would be hopefully fixed […]

something is wrong with whatever on your backend. app doesn’t keep track of points. I’ll watch it the next few visits and if I see a change I’ll alter my review but for this isn’t worth it for the point system at all. nice to see vitals though. without the points system working this is […]

I love donating at KedPlasma and give them 5stars. I have registered my phone number, email and joined Kedleague… it gives me points for this and badges, but not the 100 for my donations or the 25 for donating on a scheduled date in the planner. The app’s chat feature says to speak with staff […]

Horrible app. It tells me that I need to add my email address at my donation center, which I did months ago. Even after I sent an email that was given to me at my donation center, they STILL HAVEN’T FIXED IT!!! Why have the stupid app in the first place when I can’t even […]

Love this app. It let’s me login to view my current $ amount. The only thing I really found that was irritating and could definitively be fixed is being able to view recent transactions but it makes you wait 24 hours after the transactions been made before it’s available to view. Other than that it’s […]

You have to have this to get the points, but it must not be maintained. the schedule donation (get 25 extra points) doesn’t let you schedule until the month starts so if your day is the 1st you can’t get points because you can’t schedule it. also the payment estimates are sometimes inaccurate. the badge […]

UPDATED REVIEW [06/17/25]: This app is so bad! My donations haven’t been updated since 05/19/25. The rewards are miniscule and unfulfilling. I submitted a ticket to CS via email on 04/30/25 requesting the old reward system to be discounted as I have a good amount of points. I don’t want to use my remaining points […]

Since KED introduced this app a few months ago, it’s been broken at least half the time. I haven’t been able to earn rewards points or purchase anything from the store since May 19th. There’s never any communication or notices in the app that it’s broken or under maintenance or when it will be expected […]

very pointless when you can’t use it to its full potential. Sometimes you can’t even check in at the kiosk after the fact you did the quetionare and have to do it over again. points aren’t accurate and can’t use them most of the time very glitchy it’s a waste of time and do not […]

Can not redeem Kedleague rewards points no matter what I try. The AI chat on the app said to visit a donation center and have an employee troubleshoot but even they couldn’t do it. I have removed and re-installed dozens of times. I have over 10K points which equates to a $50 value in gift […]