I've enjoyed Kickstarter for a long time, but the app is only so-so. Push notifications have never worked, uninstall-reinstall included. It's never felt straightforward to see the status of the projects I've backed or keep track of them. Search also doesn't seem to turn up what I'm looking for at the top of the list, even if I search for the exact name. Given the importance of exposure on the platform, I'm guessing they select result order as a combination of search match and desired hype.
John Hill
They don't do anything about bad actors. This is truly back at your own risk. Even when you report to Kickstarter a potential scam, they ignore and never communicate. I won't be using anymore having been burned. Also the app is not always capable of doing everything neeeded. For example, there have been problems with completing surveys and have to log in on a computer to complete.
A Google user
The app is definitely easier to navigate on a smart device than the website. It would be great for the messaging functionality to be included: it's a pain to message developers. (You have to access the website version of the project, and make sure your phone doesn't route the link back to the KS app. It's doable, but could be much easier.)
Mi Go
Major (at least to me) issue is the lack of a dark mode option for the app. Blinding white background can be a bit bothersome. App doesn't always open when going to Kickstarter links, possibly related to shortened URL ending with .st Activity tracker seems to be non-functional at this point, being frozen about 4 days ago. I have cleared all data, un/reinstalled with same results. Still receiving notifications on phone and via email.
Chris Zawistowski
Can't even login. I put in my login info and click the login button and it sits there. Doesn't tell me wrong password. Doesn't show any signs of loading. It does nothing. I uninstalled and reinstalled, still the same issue. My login works fine on the website. And there's no way to report an issue, they just redirect you to an FAQ.
SARAH SWANSON
I'm not impressed with the new update. Prior updates gave an approx shipping date for project awards on the app but no longer. If one only has
Matt W
What is up with your app? I haven't been able to use the search feature for months, if ever. Sucks when y'all advertise on Facebook or other social media. First, those links won't open in the open. Takes me to a web browser regardless of my settings. And when I use the app to Search specific projects, it does nothing. Zilch. Nada. (Galaxy S22 Ultra)
A Google user
This is one of the more ill-conceived Android apps I've ever used. First, the sign up process is clunky, requiring trips to the website to complete the verification step instead of being done in-app. Second, once I wanted to actually back something, the app punts me out of the payment page to the top level project page when I switch to another app to get my payment information to copy/paste. So I can't even complete that unless I want to type everything out by hand. Ridiculous. Uninstalled.
Mike Trimble
The app is fine. Nothing flashy, which isn't a bad thing, and for the most part it gets things done. However, often it will have trouble loading the campaigns and I have to back out and go back in multiple times. Also, I haven't received a push notification in idk how long, even though everything's allowed in permissions. If they'd make the app more reliable and fix notifications, I'd give it 5 stars
A Google user
The video playback is no longer working as of the most recent update 1.14.1 (May 1, 2019) on my device (Samsung Galaxy Note8) I've tried troubleshooting the issue, uninstalled and reinstalled with no luck. Will be waiting for the next update to get the ability to play embedded videos. Until then, 2 stars. Please fix the issue! Otherwise nice app, fairly easy to navigate and use otherwise.
