I love running man, and kpop content, that is why I purchased the subscription, however is just a headache, it keeps freezing, not loading, closing the app, sometimes it has the subtitles and the next second they disappear. I've had to uninstall it and then reinstall it everytime and even then it still doesn't work!.This needs a fixing as soon as possible. Is just so annoying lately.
Irrum Naaz
Just paid for premium and I wanted to use this on my firestick. It's absolutely ridiculous. It keeps freezing, pausing, lagging or the app keeps restarting, it's just unwatchable. I've had to uninstall it and then reinstall it everytime and even then it still doesn't work! It's bugging my firestick too! This needs a fix asap.
Antonia Mansel-Long
[Later edit: now a bit more stable but will be contacting support.] The range of shows available is good but the app keeps freezing all the time and sometimes the subtitles vanish even when it doesn't freeze altogether. That is with stable wifi and the app being up to date. Downloading and watching offline is a problem too, which was really frustrating when I was on long flights. I'd like watchlists to be an option as well as favourites.
Jane Lee
Everytime I pause and leave the app to look at something else and try to resume my show it won't let me watch. So annoying. UI/UX needs a lot of work. Also no Korean captioning for Korean shows? Can't turn off English subtitles on app no matter how many times I go and check no subtitles as well. Make it make sense.
May Louis
Forces you join immediately without sampling to see if you like it or not. I immediately uninstalled and canceled the app. It's too complicated. The chinese apps were so much easier and offered some free movies to watch. I prefer to try to sample and decide if I want to subscribe or not, but I don't like being forced to make a decision immediately.
The Sunset
I did the 14-day free trial, but there weren't many shows that piqued my interest. I started watching a show but abandoned the app after it got boring. I forgot to cancel my trial, and this app tried to charge me 9 times. I went to cancel, and there wasn't a single place to do so. I even looked up directions online, and the cancel plan button was not there. You can't cancel unless you have a subscription, not the free trial. It will continue to charge you, so beware of the free trial.
Mia Jean-Baptiste
Lot of bugs The app is installed on my tv. It closes out randomly. And every episode, I have to type in the title and look for the episode. If I go back, the app closes out. On the continue watching section, only the first episode Ive watched is available...but it starts over. It doesn't continue from where you left off. No nothing is wrong with my tv, all other apps work. I have the latest version. The app is not user friendly at all.
storylover niwa
Four stars for controls and occasional weird buggy behavior on my roku but five stars for content. Especially since it is the only ap in my area that has the full catalog of Midnight Horror Story episodes!!!!!!!!! That alone is worth 5 stars. I do wish there were more ways to filter my search and favorites, I also wish there were more spots on my favorite list.
Michelle Mather
I like Kocowa because it has Korean content only. I do have Vicki and i like their app but i have to fish through all the other countries contents. The issue i have with this app is the auto play. I set to auto play in settings next episode in settings but when I'm casting to the TV it does not work. So I have to go to my phone to stop casting then scroll down to the 80th episode then recast to the TV. It also freezes up alot It would be nice if you can make this app more user friendly.
Luma S.
Update: I actually enjoyed watching the on the Kocowa app, but I haven't gotten to watch this month because my annual subscription suddenly stopped working after I already paid and Google says it's still active. It's been over a week and customer service still hasn't gotten back to me. In the past it usually only took one or two days to get a response when I had an issue. I rather just keep Viki only if the service has gotten this bad.
