Just an initial review but already can't find a way to switch from kilometers to miles for distsnce. Don't give us American options but leave that one out. **Update** They added the miles option. THANK YOU! I was still struggling to figure out how far 100m is, it's close 😅 have noticed the GPS hitching up and needing to pull over and exit and restart app. Will update with more testing.
Reviews for KTMconnect
← Back to KTMconnectUpdate: Don't use. Originally was a free app, now forced to pay. I'd like to echo others' comments about the weird segmentation of roads, especially interstates/limited-access freeways and frontage roads. On more than one occasion I'll be at an intersection of a frontage road while the app is directing me to go straight for a short distance, when in actuality it wants me to go straight for 59 ft then turn left. Hard to do when there are two turn lanes and three straight lanes in one direction.
Completely pointless paying to upgrade to the premium version. The only reason I did, is the ability to import gpx files. No details of the process to follow, but I drew up a route I wanted to take on MRA route lab website, exported different versions of gpx (1.0, 1.1, 1.2) tried opening them with the KTMconnect app on my android phone and just get "Can't create route" every time. So, subscription cancelled, spent ages creating a route in the app, saved it but no option to find a saved route.
Very disappointed, one of the key reasons I brought the 390 adventure and played for the original app, was because of the on screen navigation and connectivity. Only a few months after purchasing, I find the app has been removed from the app store and I am now expected to pay for another app or a monthly subscription. I expect this to be sorted.
Horrendous. signs you out and then removes all data. even if you login, you lose all data. absolutely useless. now I'm unable to access manual or VIN data without jumping through hoops.
App connects to the 2022 1290 SA with the Samsung galaxy S22 but has no navigation functionality on the motorcycle. 8/3 update. App is still useless. 10/3 update. The app is connected to the bike, the app is just poorly developed garbage that accompanied a 20k motorcycle. 12/2 Update. Your app is still garbage, and your support is trash. **UPDATE** 6/27/2025. App is still broken and doesn't even open on my phone now.
So, this basically doesn't work on Android. I'm using an S23 Ultra running the latest software/firmware. I've been to my local KTM dealer and they updated to the latest software/firmware on the Bluetooth connection unit. I continually get stuck on a loop when selecting the "Tap to Connect" icon to connect to the motorbike. Audio works and I can pair both my phone and headset to the motorbike (890 Adv R) but absolutely no navigation features available at all. Very disappointed.
Frustrating. Im using this app for a year on a motocross bike. It no longer records rides. KTM said the CUE is full, and I need to delete data. Using a android phone and I can't delete rides. Nothing works. Any suggestions? Why not use a cloud to save data.
Unless you own a recent model motocross there's no value in connecting that app to your bike. I find no benefit in paying for navigation when other, better navigation apps are out there and are free. I mean, paying for HERE nav app that you can use for free? What's the deal KTM? It doesn't look good for you at all. My advice to all, skip it, use your money to buy a good mobile holder and use it.
Simply does not work. I can get it to recognize my SAS but is 100% unusable. I have wasted hours of my life trying to get the GPS function to work with no success.
Utterly useless! I paid for the premium version because I wanted to plan my tour route beforehand & then upload a GPX. The file uploaded okay, but as soon as I got going, I got a voice prompt telling me that the app had found a shorter route! Aarrgghh! It then proceeded to freeze completely, with a "recalculating route" message remaining on the bike's TFT until I stopped, switched off the engine and restarted my phone. Same thing kept happening repeatedly until I gave up in frustration!
Extremely unreliable, the bike often doesn't see the application running and fails to display the instructions. Update July 2025, no improvement absolute pile of steaming piece of software. I think Google had some sort of quality check on the stuff they sell on Play Store?
absolutely one of the most horrid apps I've ever used. the dash turn by turn nav only works with this app. the only reason im using this is because im on my Ls at the moment. it does not store map data on the dash so if you phone gets disconnected, the turn by turn guide ends. do not use this app
Impossible to buy the basic, i already paid before for the first version until you changed, this doesn't work at all! Disgusting
App doesn't work most days, even if you pay. The app randomly signs you out, and then the servers are always down so you can't sign back in. Without signing in, the app cannot be used. It doesn't seem to matter that I'm paying for the subscription. I simply cannot use it.
I'm able to connect to the bike, access the manual and use it for navigation. The navigation needs work though. I've had it a few times try to recalculate mid ride, and then it just freezes. Would have to stop the bike and restart the app to fix it. Also I created a route with various waypoints and saved it, however, when you go to pull it up to access it, it never loads. I've emailed the developers but received a canned response that said we are looking into it. Please fix.
No longer recognised my log in details, it is effectively useless. Won't log in which means it can't connect to my bike. KTM fix your app!
paid for navigation subscription but nothing works. talked to local KTM techs and they have no idea either. Incompetence all round so cancelled subscription. Google maps far superior and no subscription needed.
After connecting with bluetooth, in music playback volumn up down not working with my poco F5. Navigation direction not accurate. In Google maps it's working accurate. Need to improve compass calibration
Horrible. Never works. Try to track my Laps. Uploads always fails. Drains my battery. Guessing they are trying to find some other sources of income but I can't believe how bad this app is. Luckily came on a used bike I bought. Glad I didn't pay for this. Tech support is non existent as well.