They apparently require a picture of you holding some form of ID next to your face to delete your account. I would never suggest a company that would require such a ridiculous hoop to jump through. I highly recommend using a burner email with fake credentials like I did so when you inevitably find that they offer no value over the competitors you can safely uninstall and ignore this company.
Tony Vaupel
God awful service!! The customer service with this service is probably the worst I've ever had. The area manager that I had turned her phone off right at the end of her day an wasn't available to answer any questions during weekends. They don't care about their customers at all. I was charged $570 4 months after my stay ended for towels & sheets which were washed & left there. Never again will I use this horrible service.
J. Nykol
Not the app the company. This has been the most unfortunate decision I've ever made. Landing sounds like a good idea. I'll stick to Airbnb and I HIGHLY HIGHLY RECOMMEND YOU do the same. Please beware of this company and READ reviews. This is a get rich quick company that cares about the money only. They don't care about location, safety, health. They'll leave you in a broken down trashed place and try to double charge to move locations. No customer service or accommodations. Text only! BEWARE!!
Glenn Lee
Terrible customer service, power went out no credits or refund for food lost. Trash outside building. Potholes in road where parking was. I was blamed for listing the unit on airbnb, which I did not. Had to defend myself in order to avoid an eviction notice that was set for the same day they found someone else listing the unit. Never spoke to a human on the phone always deflected by "manager" in text message. Terrible experience. Never again will I use them or recommend them.
Christopher Hughes
What an absolutely horrendous experience from start to finish. Terrible check-in process, filthy apartment, questionable customer service, sketchy apartment complex (open drug use, porn being filmed on-site, cops constantly being called for fights, etc.) and the list goes on. It's a great concept in theory, but the execution is absolutely shameful. All-in-all, what a miserable 3 months but so glad to now be gone!!!
SSMarie Ford
This would be an amazing app if it wasn't just like getting into an apartment. You still have to go through the same things just with no lease. Unfortunately, some of us were really excited to find this app until we realized it wasn't any different from trying to rent. I have been in an extended stay for almost 2 years, and I work, but it's hard to rent, so I was so excited, but there's no difference.
Mark Barckholtz
It was a pleasant and smooth experience after a long day of moving. I'm really picky and the kitchen supplies are top notch with stainless steel as a standard, quality knives, and glass Tupperware. I don't often give five stars but they deserve them.
Pastry Passion
Not helpful or organized at all, place had bugs and I'm just stuck with them....they have no control over the properties they put you in and dealing with the landing team is like pulling teeth. Looking for legal aid to get out of their six month contract because this sucks. Also the original booking I had was cancelled on their end which is how I got stuck here.
Jasmine Doll
I thought this was an app that'll help you find apartments. Unfortunately I'm only being shown check in-check out options. I downloaded the app last night and Un-installed it this morning. You can't even delete your account without requesting permission to do so. Ridiculous.
Adam Green
Thieves, they give you a price , turns out you pay for other stuff you never asked for, they cancel your reservation then blame it on you , they canceled my reservation becuz someone else booked the same unit , then they didnt want to refund me for it , it took 3 days and many hours of calls till they refunded me and i didn't have a home but they didnt care , dont book through this app at all
