Code for purchasing usually doesn't come through. Once I got it working (thus upping to 2 stars), Live Location works sometimes at best. Schedule times are meaningless. And you're supposed to have pass ready to display, but that takes FOUR button strokes MINIMUM. Seriously? Tupical if apps developed by people who don't actually use them.
EDIT:This app is Worthless without the GPS tracking. Now with the new schedules it's even less accurate. And no, the "time marked in green" is NOT correct. Why couldn't they have just left the app alone??? This new one is glitchy and complicated, have to go through 700 unhelpful actions to get the info I want. Unhelpful user notices can't be deleted: no, the stop the app insists is the "closest" to my location is Not. And the "farther" stop has a bench, which I prefer.
Payment option defaults to Google Pay which... does not work. Unable to purchase multiple single rides in one transaction (especially bad for groups and families). Real-time tracking is way too clunky and yes I did watch the YouTube video that you should not have had to make because it should just show ALL of the busses/streetcars on the selected route by default for a number of practical reasons.
Great way to buy tickets. I don't usually have quarters. But it says it can tell you where the streetcar is, and it's usually wrong. You can't rely on that feature. Also, if there's a problem on the line or a route change, the site has no information. It routes you to other sites which don't provide any useful information. This seems like something which would be simple to fix.
pathetic, worthless, worse than nothing app! the new app eliminates showing the exact location of buses and street cars, as well as their movement. to me, this is the most useful info the app could possibly give, as you can better time/plan your trip. additionally, for me in my use, the bus arrival time at a stop was completely wrong by over 30 minutes. how in the world they deaigned & started operation of this app is just beyond me. for my use, it's actually far worse than using nothing at all!
Vacationed in NOLA for 3 days. Download the app, buy a Jazzy Pass, then the entire system is usable, all you have to do is show the screen to the driver/pilot. GREAT for the streetcars. Use their directions AYOR, because it didn't seem to believe I was giving precise location permission, which means my routes would not update as time passed. Recommend to any tourist; just be careful now.
It is still absolutely terrible. Even after months of "constantly improving" it. Bring back the live GPS tracking!!!! Your times highlighted green are so far from accurate, it's not even funny. If it's real time,, why I can't see the business? The older app was more accurate than this "approximate arrival" nonsense. Your service is unreliable to begin with. Now if we complain about something not showing up, you can just blame it on "oh, those times are just approximates". Figures....
The on-map display of real time bus location has been removed and replaced with just a time estimate. No more live tracking your bus on the route. You can only buy one single ride fare at a time, rather than purchase and store several on the app. These were features in the older app that were very useful, and now they are gone. The fact that you can order a Lyft from within the RTA app is just sad and self& defeating.
Ok, so sometimes we learn that we should wait and use a product before giving an opinion lol. This app has gotten easier to use however, there are a few things that need attention. 1. Add a button to allow the purchase if multiple tickets during one purchase like the last app. 2. I'm not sure if I missed this on the app someplace but add GPS tracking to the ferries. 3. If it's possible find a way to display how many cars are waiting in line at the ferry on each side of the river.
Update 2 post9/25 upgrades: The #1 benefit of the RTA app is that you can see where the buses are on the route. they do not appear to have plans to bring this option back despite user outcry for it's return. The green arrival time does not appear until 5-7 min before the bus is to arrive at the stop. It does not accommodate those who live 8-10 min or more away from the nearest stop the ability to plan when to leave. The bus is never on schedule for it's estimated times either. Still a bad app.
