The app does not show the actual refrigerator temperature. It just says the temperature is higher than the set temperature. I want to see the actual number, and ideally, graphs over the standard intervals (per 5 min, per hour, day/week/month averages). The app is otherwise very useful. Just surprised at this ommission. If this really […]
Reviews for LG ThinQ
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Different products have different functionality within the app although in the same product line. However, the biggest problem is when the power failure occurs and you need to delete and readd all your LG appliances. This experience is unacceptable and not customer friendly i did contact the specialist and was told to contact during normal […]
One of the most recent updates changed the user interface when sharing video content to the TV, removing the ability to view as a list (with the actual video names); this makes it incredibly difficult to select the right one to share, because I can only see a thumbnail and video length (something I don’t […]
I couldn’t get it to work whatsoever. It wouldn’t recognize the profile credentials provided. It also couldn’t connect to my new smart TV. No worries, the TV itself is pretty good for its other functions. I bought an LG because I had a previous one that’s lasted for over 12 years! Life’s Good, stick to […]
not user friendly. can’t find a remote app from lg for my phone. the remote that came with the TV is cheap , too many buttons and no back light to see which ones to use. roku has a better remote with less buttons. If I can’t find the tv remote app from lg it’s […]
Very poor. Randomly turns on my LG Therma V heat pump outside of schedule. LG support can’t figure out why so they deduce it must me a bug in the app. Never happens when using fixed remote controller. Schedule interface is clunky and unreliable. **Update** I’ve done all that..deleting, resetting etc, talked to chat many […]
I mostly use the app to control and stream to my TV. It does neither of those very well. It’s actually horrible at streaming and the controls are laggy. Also the ads in the app and the TV are getting out of hand. I will never buy a LG tv again due to the garbage […]
WORST APP EVER!!!! If I could, I would give this a negative zero(even though that doesn’t exist). First, the app wouldn’t even load. Now the app is up and it does not even truly work. The most cheaply created, malware-infested app will probably work better than this. Put it this way, if you lose your […]
If I could give it zero stars, I would. This app maybe worked 10% of the time. The next 20% required much fidgeting, but eventually, it would work. The rest of the 70% was the app being just straight broken. The amount of suffering this app has brought me after a long day will never […]
TV remote feature is slow. I’ve tried reinstalling the app, and even have the deep sleep setting turned off. It waits for you to open the app to initiate the connection to the TV, despite both devices already having established wifi connections to the same network. if I leave home/turn off wifi, as soon as […]
It’s great I can control my tv without the remote, but seriously you need create a quicker access option. if I want to just change to a different video on youtube I have to unlock screen, navigate to widget, press the widget, open app, then STILL open remote. Ok I lost my cool in the […]
Both TVs initially worked when connected. After about two weeks, the TVs won’t connect. I have gone through to verify that they are connected to Wi-Fi, but the issue persists. Even if I need to go through and delete my TVs and reconnect. It’s a frustrating experience to have to go through that after only […]
This app is useless except for using as a remote control for your TV if you lose the actual remote. Otherwise, why would I bother finding my phone to use for this? The app only shows energy use for washer. It will not connect or control LG soundbar. LG makes another app for that! I […]
It doesn’t work. Here is the problem, the Remote that comes with the LG TV is horrendous, it’s reaction time is slow, you point, click, but it doesn’t click!? Then the next thing you know, you are on a channel that you have no idea how it got there, frustrating as heck! This happens every […]
AWESOME…and then not so awesome. After one week and multiple uninstalls the app continues to be a disappointment. It regularly fails to recognize it is connected to WiFi, the scroll bar on the touchpad is wonky and awkward, there is not the ability to use the “magic remote” features even though the microphone appears, and […]
monitors appliances well, provides useful and usually timely information. but: 1, it’s nagging to purchase premium care, which we did, but it’s not showing up. there’s no way to add the purchased assurion plan within the app. 2. getting duplicate notifications on the dishwasher and sometimes the microwave. 3. logs me out too frequently and […]
I’ve had this tv and app for about two years, never had much of an issue. Recently got a new phone and logged in to the app to find my device missing. so that’s fine, I know how to add it back up. Click add device, tv, then it loads and gives up. I’ve tried […]
This app has become entirely useless. I use it for my TV because the remote it came with stopped functioning. I started using it again recently, and it was already a bit finicky, but then it would stop working in the middle of watching something. In my attempt to fix it, it can’t even turn […]
I used to be an LG loyalist, telling everyone they should buy this brand. The new push to sync all tvs into the app and “connected” device has really slowed everything down, imo. The tvs seemingly have way more connectivity issues than ever before. Apps may or may not work when turning on the TV. […]
App hasn’t worked with my LG Smart TV properly in months. Now it just doesn’t at all. Log out and back in, remove and re add device, uninstall and reinstall- it doesn’t matter. It works once after the initial “fix” and then maybe once in 70 or 80 interaction attempts on a good shot, more […]