The app does not show the actual refrigerator temperature. It just says the temperature is higher than the set temperature. I want to see the actual number, and ideally, graphs over the standard intervals (per 5 min, per hour, day/week/month averages). The app is otherwise very useful. Just surprised at this ommission. If this really exists now, then please advise where it is. Would be 5 stars, if so.
Vlad Pikovski (VladNJ)
Different products have different functionality within the app although in the same product line. However, the biggest problem is when the power failure occurs and you need to delete and readd all your LG appliances. This experience is unacceptable and not customer friendly i did contact the specialist and was told to contact during normal business hours and they are not trained in my products. with that said, it was easier to delete and to re-add the appliances again
John Gallagher
One of the most recent updates changed the user interface when sharing video content to the TV, removing the ability to view as a list (with the actual video names); this makes it incredibly difficult to select the right one to share, because I can only see a thumbnail and video length (something I don't memorize). Please add back titles/list options again! Edit: the videos also don't consistently start at the beginning... seemingly random start times any time I choose the option now.
Killbillfanaqui
I couldn't get it to work whatsoever. It wouldn't recognize the profile credentials provided. It also couldn't connect to my new smart TV. No worries, the TV itself is pretty good for its other functions. I bought an LG because I had a previous one that's lasted for over 12 years! Life's Good, stick to electronics, no need for apps. To be clear, this has been my experience since the initial out of box setup.
Juan
not user friendly. can't find a remote app from lg for my phone. the remote that came with the TV is cheap , too many buttons and no back light to see which ones to use. roku has a better remote with less buttons. If I can't find the tv remote app from lg it's going back to the store and get me a Roku tv. LG please don't say sorry to hear this reply.
Ian-Paul Munday
Very poor. Randomly turns on my LG Therma V heat pump outside of schedule. LG support can't figure out why so they deduce it must me a bug in the app. Never happens when using fixed remote controller. Schedule interface is clunky and unreliable. **Update** I've done all that..deleting, resetting etc, talked to chat many times over. They just stop replying in the end as they can't fix it and don't have access to the app development or servers. This has been going on for 6 months.
Vinz clortho
I mostly use the app to control and stream to my TV. It does neither of those very well. It's actually horrible at streaming and the controls are laggy. Also the ads in the app and the TV are getting out of hand. I will never buy a LG tv again due to the garbage app and the constant software updates and TOS changes that I'm forced to accept in order to use the products I have paid for. Privacy is a thing...stop abusing it
Fredrick Weaver
WORST APP EVER!!!! If I could, I would give this a negative zero(even though that doesn't exist). First, the app wouldn't even load. Now the app is up and it does not even truly work. The most cheaply created, malware-infested app will probably work better than this. Put it this way, if you lose your remote, you're just better off purchasing a universal one. App seems to only want to work on Mobile Data and not WiFi which is required to use the app. Very Retarded if you ask me.
A Person
If I could give it zero stars, I would. This app maybe worked 10% of the time. The next 20% required much fidgeting, but eventually, it would work. The rest of the 70% was the app being just straight broken. The amount of suffering this app has brought me after a long day will never be forgiven or forgotten. It would turn on my TV (sometimes), then just sit there saying my TV was still off. Either that or it just wouldn't work at all. Edit :: No basic fix has worked, the app just sucks
Heather Ochsenbine
TV remote feature is slow. I've tried reinstalling the app, and even have the deep sleep setting turned off. It waits for you to open the app to initiate the connection to the TV, despite both devices already having established wifi connections to the same network. if I leave home/turn off wifi, as soon as my phone is back on the network, the app has to reestablish a connection to the TV and waits until I open the app to do so. the app needs a more efficient way to use the remote
