Great for group chats. I mostly use it to talk with, and keep track of everyone in a few games I play. Even during game play everyone in our "guild" can talk and coordinate the game plan. It is very easy to set up and monitor several "chat rooms". If used just to chat, it's easy and fun to use. At first it can appear to have been designed for younger Asian girls, but there are many Themes to choose from. It can also easily be customized to your own style.
Reviews for LINE: Calls & Messages
← Back to LINE: Calls & MessagesI have had to redownload this app at least once a day for the past 3 week. Notifications just stop going through randomly. No badge numbers, nothing. Open the app, tons of messages. All the settings say the notifications should be active but nope. Only uninstalling and redownloading (huge pain and lengthy process every time) fixes it temporarily. Sometimes I have to do it twice in a day, like today. Kinda getting super annoyed at this point.
Line is great but there's some things that can be pretty frustrating!! Notifications randomly lag throughout the day, and then when you open the app all of them flood through at once. Voice call quality is terrible and lags sometimes. It gets exponentially worse the more ppl are in a call. Also, I wish the pictures and videos could automatically be saved locally. I loose videos and gifs sometimes because of that.
Everything was fantastic until I had to reset my password (because it wasn't in my notes). I have to use multiple emails, so when I went to type in my registered email, I typed in the wrong one (or at least I think I did, it just says that the email was sent anyways instead of saying it was the wrong email... I even typed in a random email and it still said it sent). Line has a "24" hour wait thing too which is absolute garbage. So while it is my fault, this process should not be this painful.
Good chat app, a must for staying in contact with friends in my game. Unfortunately, there's a problem with creating albums in chat rooms. When I attempt to switch to albums of specific screenshots on my phone, images from my general screenshots are what I'm shown. A similar thing happens when I try to switch to photos from my fishing trip, and instead I am shown shots from my camera roll. This is very frustrating, because I created the albums on my phone to make it easier to find the pics that I want for the chat room album.
I use line daily for a game I play. Recently, it's been having issues uploading images. I thought maybe there was an update. And there was!! However, it did not fix this uploading images bug. I have to continually resend image. Sometimes it will eventually upload. Sometimes after 100 tries, I get frustrated and just give up. Please fix this, and I will give you 5 stars.
Can't see messages. I have the One Plush 8T and the app seems to be messing up. I will get notifications that I received a message. I go to check and there is nothing there. A while later (minutes to even hours) the messages show up. I have good connection too. Uploads are hit or miss as well. Most of the time it struggles to upload a small file. This app needs a fix FAST!!
The customer service is abysmal and extremely condescending. They absolutely do not help you, take a long time to reply and lock you out with no rhyme or reasons. I have used this app for more than 15 years, transferring it in different phones in different countries. I got logged out by mistake and the customer service is so unhelpful. I have spend money and have a lot of friends from Japan on the app and I have lost everything so quickly. I would absolutely not recommend using this app.
I'm so sick of moving my conversations manually when I get a new phone. And if you lose your phone, good luck, your conversations are gone! There should be some default instant back up that you have to opt out of. It's a cool app in other ways but when his happens it's so annoying I can't even remember the good things. To LINE: fix this or you risk losing customers. You have market power now but don't depend on that when you have such an annoying feature compared to other apps!
It constantly nags to register a phone number even if a number is already registered. For groups, it's lacking in administrator controls and groups are limited to 499 members. To chat with people, you must "friend" them. But there does not seem to be any obvious way to "un-friend" to declutter your contacts list. There's also lag of several seconds when backing out of a chatroom to return to your messages list.
Been using LINE for almost 4 years and my only qualms are the account transfers (it deletes everything) and for some reason, I am now unable to send photos. It's also very inconsistent with the issue. It doesn't matter if I'm on wifi or data. Sometimes it sends and sometimes it doesn't. This started about a week ago when the One UI update rolled out. I have an S9+. It looks like others are having the same issue with different devices. Please fix this.
As noted by many reviewers, the app just all of a sudden decides you cannot send or respond to chats, though you can receive them. And random people can keep adding me to their friends lists, but I cannot block them. Their customer service is not existent, their response is they can't help me. Sadly, this app was really the only way to keep in touch with elderly relatives in Taiwan since Line is so prevalent for daily life there.
If you accidentally delete the App or even log out of your account, good luck ever getting back in. Unless you've linked a phone or email, (which for some reason isn't already pre linked when you register and they don't tell you to do that if you ever want to get back in) you're locked out. No help from support. For some reason you can't just login with your username. Anyways, horrible verification process and I'll never be able to get back into my account again.
calls drop a bit too often, app sometimes bugs out and will NOT open whatsoever, then have to reinstall (happened thrice already), and offers only work half the time and most of them are barely worth mentioning. but the messaging still works fine, stickers are pretty fun and varying, and finding friends via ID is simple and quick. some of the issues could just be my model phone, but still would be nice to get it looked into.
Another user here who is getting notifications but no new messages when I open the app. I'm also almost completely unable to send messages. They take several retries to go through, if the ever do. Sometimes I can untick the messages by creating an album, but now even that is taking retries and a lot of waiting to work. This app used to be amazing up until a couple months ago. Sadly, it's just about useless to me now. I've had to switch to Discord. Will probably completely uninstall Line soon. :(
It's a useful but outdated app. There is no encryption by default, and one-sided enabling is impossible, meaning that, for all practical purposes, there is no encryption at all. Transferring to another phone is cumbersome and error-prone, making this an unreliable app. The Windows desktop app tends to freeze and restart without success. It's better not to start off with this communication platform at all, if possible.
The charts feature doesn't work for sending or receiving. I keep getting pop-up notifications on my phone, telling me I have new line messages, but when I go to chats in the app, it says I have no new chats. The chat feature doesn't seem to be allowing me to send messages either. When I select a friend's name and hit "create message" I just get sent back to the select friend page. I'm hoping that I can fix by deleting the app and reinstalling...
I'm pretty upset that I can no longer get pop up notifications, even though it's still an option in the settings. I've also been having issues with receiving notifications for a while now. Sometimes they come in and at other times I get nothing until I open the app or send the person a message myself. This is incredibly inconvenient for a messaging app. This used to be my #1 messaging app, but with every update it just gets worse. At the very least fix the pop up notifications. Everyone wants them back.
I can't send or receive messages. It's been happening since the last update. Please hurry and fix!!!!! I get notifications of new messages, but when I open it, it doesn't appear. It use to happen every now and then, but lately it's been happening every single day, maybe 2-4 times a day. It use to be able to fix with just a restart, force closing the app, and clearing cache. Now none of those solutions work anymore. Please fix!!!!!
Login/account transfer is broken and customer support is useless. They will tell you to use a link to make a new inquiry then give you the same link that did not work and ask you to do it over and over again. The app worked fine until they updated it then I was unable to login even though I always used a Google account to login. It's ridiculous that they can't seem to get basic things right like other apps and makes me concerned for app security and privacy.