placed an app order for the stuffed pretzel crust pizza. sent someone else to pick it up. when I opened the box, it was not pretzel crust. I have been on hold for 30 mins and counting listening to horrible hold music. I called from a different phone and said I wanted to place an order, they picked up in less than 2 mins and told me I can keep trying to hold for the store or go to the app and complain via contact us button. DO BETTER!!! Why cant the call center make it right?!
Reviews for Little Caesars
← Back to Little CaesarsI love ordering by the app. I've been doing it for years. but the prices when you're adding items is not the prices when you're paying. $27 subtotals become $38 when paying and then taxes make it $42. There's a scam 30% the app isn't showing you that's breaking how capitalism is supposed to work. Assume everything is actually 30% more than what they show you.
on the 9.99 deal going on right now has to be ordered online, that's fine. I tried ordering online but it will not allow me to pick up. I called the store and explained the situation to them. after talking to manager I was told " there is nothing we can do." turns out you have to download app to pick up in store. I think the worker should know this information or little ceasers needs to fix the problem. i don't wanna pay on app that's why I use Pizza Hut
The food is alright but this app needs a lot of work. I placed an online order in the app, put in my payment info, but when I pressed submit, the app told me it didn't accept my payment info & crashed. When I got to the actual restaurant, the order wasn't placed & the T-Mobile Tuesday coupon I got for free bread sticks require a Manager to activate. I then had to wait 30 minutes for the food. I'm not mad at the employees, just the app itself. If you're going to order from them, do it online.
I really wish the app allowed you to order any kind of lunch combo besides pepperoni. I have to call the store to order a plain cheese pizza lunch combo, and then I miss out on promos because they're usually for online/app orders only. The app is otherwise fine, but I'm giving it a lower rating in hopes of actually getting a response to my feedback.
Update: Minus one star for still not supporting use of a gift card. As a busy individual, I don't often write reviews, but this app just works so well that I decided to do so. It's easy to use, makes picking up a pizza super easy and quick (as if the hot-n-ready's weren't easy enough), and you can use the occasional coupon. I really like the minimal nature of the app (i.e. there's not a lot to distract you or have to scroll through) and everything's there, no suggestions at the moment. Thanks!
decent til order disappeared. The ordering process and payment worked well. it told me to use their portal. Basically locker pickup, but when I pulled in and refreshed the screen that said in the oven and packing would be next. it disappeared and the app said i had no orders. luckily wheni walked in and told them my name they were just putting it in the box and pulled it and gave it to me. so it went well but the box code was on that page and disappeared with my order and tracking
usually little Caesars is not awful. but the one in Boerne is absolutely horrible. I ordered online to eliminate the wait. online give you a estimated window on when it's going to be ready. 30 min past the time and they are rude when you ask about how long it's going to be. I usually only leave good reviews and dont like to assume that everything is going to go smoothly. but this is the 2nd time. definitely not worth the extra few bucks I saved.
I was trying to use the 20% off of a $20 order deal but whenever I added items to my order, they were automatically combined into some combo that wasn't my intention, reducing the total and, therefore, prompting me to buy more items in order to get the deal. In short, I was spending what I would supposedly be saving in order to get the deal, so it wasn't much of a deal after all.
on line purchases for the latest coupon offer app is horrible. When you try to get the deal or coupon for the special pizza , it will not let choose your meat or veggies even though your supposed to be able to get two , but it makes from $ 4.99 each (2) topping pizza when you 2 crazystuffed crust pizza , the app total comes to $41.00 dollars and won't apply the discount to get it at 4.99 dollar price that is advertised on the coupon on the app. or at the store coupon flyer,very disappointed
This app is trash at finding a location. Every time it updates, I have to start over from scratch by logging in and picking a location. No matter how many times I've used it, it ALWAYS defaults to the location across town. I didn't catch its mistake tonight, and ended up having to drive. I'm done. So I'm uninstalling and giving up on it.
this app is broken and costing the little Caesars establishment A LOT! calling into the local establishments, they tell you they don't accept cash and to place an order online. The pizzas are no longer hot and ready, and I don't want to sit in the parking lot watching the game from my phone. I'd like to place the order on my phone and just go pick it up or have it delivered, but the app literally won't let me select menu items or even view them. Just shows the option to choose the location.
Works perfectly and has good discounts/promo codes available. Also really nice to be able to track your order from start to finish to know when it's in the oven so you know when to head out to pick it up. You can usually retrieve it from the warmer on your own (though occasionally I've had codes not work to unlock it) which means skipping the line and no human interaction, if that's your preference.
s***** app. I would not recommend it. I only used it to get a coupon. the coupon did not work because it said that I needed to have a single round pizza with one topping which is what I had in my cart and then when it did finally apply it didn't apply the right amount of discount. also the entire thing's very confusing to use. none of the deals are easily accessible and finding what you want on the menu and checking out is a hassle
Recently the app has been unusable. I suspect the new NFL challenges update may be the problem. I now cannot sign in because the auth site crashes and just brings me back to the sign in. I don't even get to put in my information. I made sure there were no updates, even uninstalled and reinstalled but still have the same problem. I hope it is fixed soon!
it's difficult to find the right pizza for the promotion. After trying to figure it out, I just gave up and paid full price. A direct link to the item or just a button adding it on the coupon would go a long way. also, it's a pain to have to log in every time I order. Could definitely use an update. love the Food though and saving money so it's worth the hassle for me.
The ease of ordering a pizza is average! I love the fact that it lets me kinda visualize my pizza, but getting there is a little tough. On top of that, it told me I could get exclusive deals by subscribing to the newsletter, but I found that they were the same deals that were already available regardless of subscription. And at that, they're not really deals worth downloading this app for. I am still greatful FOR the deals existing at all. Any discount is generous, but these are not great ones.
good app. two problems. first is that the ad notifications are insane. 10-15 a day. cannot turn it off unless you turn off all notifications, including order tracking which is good. seriously no one is eating that much pizza. second thing is the store fronts, they have a hard time keeping up with all the online orders.
app works great when wanting to order pizza. I just hate that I've had to turn off notifications because of the constant ad notifications sent - daily or more! now I don't get the notification that my pizza is ready when I do order, but the frequency of ads was just ridiculous. Little Caesars, you app is really good but your desperation to use it for constant advertising really ruins a good thing.
It's an easy app to use very straight forward nothing confusing about it. It's wonderful and rare to have a free delivery promo. That's fantastic! I haven't had a little Caesars order in a couple of years. I might just start using them regularly with that easy menu to pick from and they allow you to use your GPay. Your not getting flustered filling in all card information. I'm an extremely happy customer!