Reviews for LongHorn Steakhouse®

App doesn’t work…can’t pay for items…waste of time. Going to burger king. I figured out what happened. I was buying lunch and while food was in the cart the lunch time passed which jumps the prices. I had the lunch item in the cart but it was now considered dinner. You need a better alert […]

Payment fails every time I try to submit an order. I get a “failed” message and a zero value transaction hits my card every time I make an attempt. Update 8/4/23: as of yesterday, the app seems to be working properly. Was able to place an order without any issues. Increased rating accordingly.

App is constantly glitching, 80% of the times I try to order there’s an issue with it and often I can’t even finish ordering. Today for instance I wasted nearly 20min of my life trying to unsuccessfully order, because it kept on saying “no payment method selected” despite it very clearly being selected, despite restarting […]

I can no longer order on this app. As soon as I try to add something to my basket, a small window at the bottom says “pickup details”, but it doesn’t let me do anything. If I close the small window, nothing gets added to my basket. I have uninstalled and reinstalled but no change. […]

Garbage app is unusable. I can’t even create an account. If your zip code starts with zero it just sits there saying that’s an invalid zip code! If I attempt to choose a preferred location, it freezes the whole app. Utter garbage! Don’t bother! *edit* I tried again and now the app has a screen […]

The first thing the app did was tell me they were experiencing high volume and to use the website. The reason I DOWNLOADED the app was bc the website was so bad! Neither worked. I tried ordering food for over a half hour with no success. Wish I could have just called but I guess […]

This app is now completely useless. When I try to checkout, there are no available times, but they are available online. And since it doesn’t show any available times, I can’t get to the payment screen to checkout. I ultimately end up having to go into a browser to order, which absolutely sucks on a […]

This app is useless. We used the waiting list option. Went from 30 to 12th on the waiting list, and arrived at the location to check in the hostess. She said the wait did not give you place on the check-in list for the site. It is something corporate does not used by locations. They […]

Great until lately. I’ve used this app a lot over the last year, but lately it’s been giving me problems when I try to pay. I try to add my card then it says “Sorry the payment could not be processed. Please try again later”. Not sure if it’s the app or restaurant’s fault for […]

Ecerytime the app gets an update something stops working. I tried 6 times to pay for my food through the app and kept getting an error. I finally gave up and called in and then had to wait an additional 10 minutes before I could place my order. if the app is to be more […]

Someone needs to fix this app ASAP. I order weekly but am about to quit using Longhorn. It hasn’t let me log in for over a week. Plus, when I go to pick up and check in, it won’t let me choose spot #3, only 1 or 2, even though those spots are full. Ridiculous. […]

I hate this app. The time reservations for picking up orders is ridiculous. I live 10 miles up the road from one of the locations… I’m placing an order at 4:30 in the evening and it is forcing me to not be able to pick it up until 5:15 p.m. .. almost an hour it […]

Super fast and easy to use. I only have a 30 minute lunch break at work, so this just makes it more efficient for me to quickly place an order. The interface is simple and straight forward, however it never registers when I check in. It tells me my check in was received and that […]

Display of the menu is great! Organization and pricing are easy to follow. My first two selections of steak (Flo’s Filet, then Ribeye) were unavailable, with message to try again later. After selecting alternatives, and entering my credit card data, the site would not complete the transaction. The message said that the checkout and payment […]

Use it often, very convenient! Nice website design! Good food for a reasonable price. Steak is their specialty and it’s always good, as are the baked potatoes. The to-go side salad is not as good as dinning in at the restaurant, so, I usually get an extra potato instead of salad on the app. Easy […]

Giving 2 stars because it used to work well. Love the app to do call ahead and able to just check in without getting out of the car. But the past 2 times using it, I can’t get past the screen of showing wait time. It would not let me complete my call ahead. So […]

I checked the app, the wait was 1-15 min and when I clicked “Join Waitlist” the button greyed out but didn’t do anything. Decided to just go to the restaurant, which took 15 minutes to drive. Upon arrival, checked the app again and it wouldn’t let me join the Wait-list because there was “No Wait”. […]

My previous review was 5 stars but something has changed on the app. I used to be able to store my credit card on it and it made using the app so easy. Order and pay at the same time, or if I dine in, pay the bill through the app using the credit card. […]

Similar to other reviews, I too have been unable to place an order in the app. Each time I attempt to add an item to my cart, the pickup details window doesn’t open all the way and I cannot proceed. I’ve tried to start over and uninstall/reinstall, but the issue remains. I also had a […]

It would be a great app if it actually let you place the order. Instead, I got an error that the pick up time “was no longer available”. After trying various pick up times, I placed the order on Longhorn’s glitchy website. Lo and behold, my original pick up time worked and my order was […]