Deceiving. The ap is free to download, but its contents are all pay to use on a membership subscription. No thanks Edit : Maybe helpful to developers since a reply was made. Upon installing, to set up, the first page im greeted with is to pay for a subscription, with 2 different options for payment plans. One being a free trail that still requires a credit card before charged $30/ mo. There is nowhere to close out or to skip for truly free content.
Shari ‘Dove’ Shepard
This app is fraudulent! If you want to cancel you have to do it in the Play Store or Apple store but you won't find the app listed in your subscriptions and you'll be unable to cancel. Your only form of recourse will be to send an email to their unresponsive and unhelpful customer support or dispute the charges with your bank. They have been charging me twice a month since April amounting to over $60 in charges each month, way more than their advertised fee!
Amy Rodriguez
Paid $27 for a 3m. sub a yr ago, enjoyed it for a solid 4 wks but then I was billed $34.99 from these people! I asked for a refund and sent my receipt but they refused. After the 4 weeks the app decides to just stop working. The videos would not load. So I cancelled the subscription and deleted the app and now I'm getting charged AGAIN a year later. It was very frustrating the issue was never resolved, absolutely dissatisfied with the service.
Leslee Youngren
I was excited to try this system out but wasn't ready to commit to an annual membership. I signed up for a 7 day subscription, but to my surprise, was automatically locked in to an annual membership (at $40+ a month). When I contacted support to request a refund, I was offered a six month membership "at no charge" instead. When I persisted, they ultimately offered to refund me 1/3 of the monthly fee. If your product/service is good, you don't need to trick people into paying for it.
Alexis Johnson
They charge way too much money for little face stretches and massages you can easily find elsewhere online for free. They also make it very difficult to cancel the subscription (you can't cancel in the app) and they will not refund you if you try and fail to cancel. UPDATE: After posting this review, they did take me a bit more seriously, which I appreciated. They did refund me, which seemed fair, because I did not use the service (it's not like I expected a refund and to use luvly for free)
Rhiannon Medusa
I love the exercises and have been documenting the differences I have seen. However, I paid for a 6 month subscription, but at day 19, the app attempted to make me pay again. No amount of updates or restarting my phone has fixed it, and there is no customer support number or email to contact. I am hoping this is a temporary glitch in the system. Otherwise, I got scammed. There are several free face yoga videos out there, however, I chose to try this app to remind me to do it daily & add variety.
Corrie Garoutte
This app is a total scam. I tried the free trial and I wasn't able to do some if the exercises because of medial reasons. I've been trying to cancel for two weeks. Have not used the app at all. It clearly says cancel before trial ends. However there is no way to cancel at all. No matter what instruction you use. I've been trying to email and it always says there is an error. Then today they charged my card 45.00 which is way more than a monthly subscription I now have to fight it with my bank.
Estee C
I signed up to do the 28 day challenge and was consistent for 15 days straight. While looking around the app I noticed that it showed days that were missed, when in fact they were COMPLETED 100%. Customer Service was no help. The exercises themselves are no good either. They don't really explain much and the voice is so annoying. Do not buy this app!
Maribel Chacon-Torres
Be careful.. they lure you in with a trial...and it is very hard to find where to CANCEL subscription. NO REFUNDS. Customer service is bad...and cancellation is not easy as a simple click. You have to find where you signed up. HORRIBLE experience! Don't do the trial...IT cost me $42 because I didn't cancel on time. I asked for refund because of the inefficiency of finding the cancelation and they said enjoy what you paid for..SAD. Obviously they need the money!
Stephanie Max
It has a good concept. However, the app has a way to go before something I'm willing to pay for. Random notifications without notice of what they are for and even after notificationsetting was turned off, and it was not a reminder for the daily routine. Has the same routine every day. too expensive for videos you can find for free on youtube.
