Updates have killed this app. I can’t even log on now. My phone is connected via wifi but the app tells me I’m disconnected. When I try to reconnect, it just hangs. The service gets worse every year. Latest on 6/20/20 – when you download from the Google play store and try to sign on, […]
Reviews for magicApp Calling & Messaging
β Back to magicApp Calling & Messaging20 reviews
I was forced to upgrade to this version. After I upgraded, I couldn’t login the new app. I called customer service about the issue, but a live person wasn’t available. I was forwarded through several prompts to troubleshoot the issue. I’ve been using MagicJack consistently for 3 years. It is a now a piece of […]
I will not be renewing my service when it expires. I can’t check voicemail. If someone calls once I answer it disconnects. If I make a call it works for a little while then disconnect. I can only text to someone already in my contacts, can’t add a new number. Can’t receive text unless I […]
I definitely do not like the new app. After having the previous app for years, I was always able to choose which of my Magicjack numbers to logon to. Now that choice is gone and I can only use one number. I haven’t seen anything new or improved with this version so I have to […]
The concept of great, the price is awesome. But I occasionally have my calls dropped without losing signal. And when I have a notification on my screen, if I swipe to dismiss the notification, the app opens. This is really frustrating when it’s a voicemail. Because the the app opens and starts calling the voicemail […]
Whenever I get a phone call, about a minute into the conversation, the other person cannot hear me for about 10 seconds which makes them think the call has dropped. It does this constantly and for all calls. I can hear them but they cannot hear. Missing option to change call ringtone. Works as it […]
The companion app is a really nice feature, with 2 issues. First, it is definitely a bummer that it is limited to one phone or tablet per account. I was hoping to be able to let my son use it on his tablet, for emergency calls, while I was still able to receive calls when […]
It’s used to be a great application, but due to numerous upgrades the SMS text messaging stopped working. After you select “Enable SMS” within the app, the SMS feature never becomes available to you, no matter how long you wait… Their support web site says up to 5 minutes… BS. Never becomes available… Tried this […]
The app kind of works, I can make calls and see when someone is calling. Sadly, the caller ID shows up maybe 1 out of 4 times. If I get a voice-mail notification, it either hangs up after 2 seconds or I get in, but none of the keys function, so I can’t check it. […]
Once installed and set up, you can never change to a new/different MagicJack account on the same phone, ever. Not even with a hard reset. Also says in the description that you can use email and SMS. However there is nothing in the app that allows either. No instructions, and nothing available on their website. […]
Been using it for years, but this new update has sent it from 5 to 1 star. Freezes after a call is answered from a handset and shows accept/decline untill you close the app, app closes at random ( you are not aware) and you miss calls. Often after receiving a message the app freezes., […]
I gave this 3 stars because while you are in the app, it works excellently. If you get out and open another app, the other person cannot hear you. Also if you log into another device, you get kicked out almost instantly. I have had Magic Jack for over 10 years. The app used to […]
There is a bug in the app. Every few days I cannot make or receive calls and when trying to make a call get an error message: “Wait! A call is on progress” – BTW should be “in progress”. I have to log out and back in. Would also be nice to switch between numbers […]
Ugh, the app is horrible. People on the other end can’t hear me, phone cuts out. I have high speed data, yet the app can’t handle calls. I use this for work and it’s extremely unprofessional. Also, the app won’t let you forward calls to a different number which I hoped would improve call quality. […]
It was free used it to keep in contact with family while I was deployed in Afghanistan. Now it’s false advertising unless you buy and register a magicjack product it will not even let you go past the login. So if you don’t own other magicjack stuff don’t even bother to waste your time downloading. […]
I just had to reactivate my number and now when I try and do my login it reports that it is invalid email address or password. I verified them both by logging out of the website and retyping it over. I also uninstalled the app and re-downloaded it from Play. I tried all caps and […]
App is buggy and unpredictable! I often can’t return a missed phone call from the recent calls list. It randomly gets hung up while trying to make a call. Texts show up out of order and images don’t come through. And it’s impossible to use the text feature for 2FA because the texts won’t show […]
I’ve had the app for a few years but since the beginning of the year, I have not been able to: 1. Receive calls 2. Make calls 3. Check my voicemail 4. The app doesn’t ring to alert you about incoming calls I have tried many times to get the issue resolved and the reps […]
The app is very unreliable when it comes to incoming calls. Sometimes it will ring in the middle of the night even though my phone is on Do Not Disturb mode. Other times it does not ring at all and just shows that I missed a call. I often force stop and restart the app […]
Attemted call to me poped up on my phone, but no audio notification and pressing the answer button didn’t work – common concern. So I attempted to call back and my audio was not heard. Hung up and retried again — the call was flawless. All the while I had strong wifi signal and high […]