Reviews for mail.com: Email app & Cloud

This email platform should get a 4.5 but you can’t do half-stars. It is stable, easy to use, and easy to search and clean out your inbox. The only gripe I have is when I killed notifications, I get an incessant message at the top and no way to permanently sink it. It keeps coming […]

Used it for years, after latest update started getting ads, often videos with sound on on default. This is an absolute no-no for me. I don’t mind regular ads, but loud pop-up videos are absolutely unnecessary. People use email apps at work. I don’t think one has to pay to get rid of something that […]

Inbox won’t update. I’ve used this app for years with no problems, but several times during the past year, my inbox won’t update so days go by without me receiving emails….some of which are time sensitive. I’ve contacted support without any real solution. They just tell me to uninstall & reinstall the app. Umm, can’t […]

Changing from one Android device to a new device, and I cannot recover my password. Hoping support can help, but it would be nice to have a “change password” or “recover password” option like all other apps I have. I’ve had the account for over 25 years and may lose it. Had I not been […]

Impossible user experience. This app used to be clear and straightforward. Now. It’s a nightmare. Too many layers of aggravating “security” . Just trying to log in is an adventure. Too finicky. Way too many hoops to jump through , and it looks horrible now. What happened to this app? They’ve discontinued cloud storage (or […]

Good app for checking for new emails. Falls down when you want to find an email older than a couple of days. It can never find any matching emails for the term I enter, so I end up having to visit the mobile site and search on that (which works well). Update 10 years later: […]

I use an address here for spam, junk mail, and newsletter signups and it does a decent job. Odd how NO other email client will accept the address setup settings, saying it isn’t secure. right now there’s a bug that won’t let me go to my account or other settings. the app, otherwise, is fine… […]

This is the crappiest email program I have ever used. Then after getting logged out multiple times and having to log back in again I finally figured out you have to change to desktop view in the browser to delete the account. It gives me an error. So I installed the app to try to […]

The ads are out of control. It is an absurd amount of ads that pops up suddenly on your face, and many others disguised as fake emails. Not to mention the search for email option is useles.. I can NEVER FIND THE EMAIL. For example, I once needed to find my concert tickets. So I […]

I’ve always had a great experience with this app until the last couple of weeks or so. I click on an email in my inbox and it takes a ridiculous amount of time to open the email, and when it does, it is blank and says “This message contains no text” or it comes up […]

this app does not always sync like it’s supposed to. I have some days I won’t get any of my mail til late at night even though those emails were sent to the inbox throughout the day. if you are waiting on an important email…you may get that email the day the other person sent […]

I’m sick of this inbox. Ads are rampant, every time I open the app and every time I open an email I’m forced to be advertised to before I can do what I’m there to do, and important emails hardly ever come through. I made my email over a decade ago and I haven’t been […]

Far too many ads. Ads in my email box is one thing, but checking one email, then having to watch a VIDEO ad, then check another email and forced to watch another video ad. It takes forever just to check your emails. I was told nothing would be done. Dont use this app for work […]

I think they increased advertisement frequency to the point that it broke the app. I need to login with my browser to see new email. The app has not shown anything new in several days now. I tried forcing the app to close and opened it again a couple times. nothing. There also seems to […]

This was my go to email app. About two weeks ago they startrd losing their minfld with random, loud, obnoxious ads every 20 seconds. This is not an exaggeration. The ads will pop up almost every time you scroll and lift your finger off or open an email. It has been quite embarrassing at work […]

[Thx for reply devs.] Having probs opening emails. Just spins and spins. There is NECESSARY FUNCTIONALITY MISSING. There’s NO way to create a white list in this app, so many of my wanted emails are in the Spam folder and there is NO WAY to add them to the “allowed” list unless I use the […]

Long popup ads that bombard your screen after loading every single email. Or if you take more than 5-10 seconds reading, a 5-second popup ad now occurs every 5-10 seconds of being on this app. This has become the most invasive app for popup ads when trying to use the app. I’ve been using this […]

Edited to one star, advertisments have become disgustingly aggressive! The app is quite LITERALLY unusable, you lot should be ashamed! by all means generate a profit but this is crazy! finish an ad, three seconds later? Another ad. The ads have become painfully unbearable. Always swore by this service and didn’t mind occasional ads but […]

It takes forever to load emails. You can star emails to put them in your favorites but you can’t see your favorites folder. Why is that? So if you star an email and then search for it, you won’t find it. Geez really? update 8/1/25- every 2 or 3 clicks an ad opens and they […]

Awful amount of ads, completely broke the app. This is unacceptable, not to mention that I am a paid user for expanded storage and still get hit with ads every single click. If they don’t fix this they are going to lose significant amount of users. I am preparing to transfer to other email service […]