I have been a paying customer for over 6 years. No updates in last 9 months. Refuses to let me log in or change password. Refuses to let me upload photos. Unable to edit previous hikes. Topo map share has been broken for months. Frequent synchronization errors. No tech support. It used to be a great product, now just a buggy embarrassment to the under armour company. Maybe they have lost their employees or don't want to keep customers. I still use it since half of it still works fine.
Levi Arms
Half the time the app doesn't work. When it does work it's great. But as I said before, it only works half the time. Multiple times the app tracked me running across a lake or other water course that I ran around, randomly stops and restarts tracking your route randomly, workouts completed won't save. Just not a consistent app.
A Google user
For the most part, I think this is a great app. I've been using it (along with MapMyWalk and MapMyRide) for a few years now. It does have some issues with GPS accuracy, though. My typical workout walk is exactly 10 miles. I walk 5 miles out, turn around and walk 5 miles back. I've walked this route about 50 times. Almost every time, my splits are recorded accurately on the way out, but on the way back, it's usually off by 0.05 to 0.2 miles! It's pretty frustrating when you're going for a PB.
Kevin Barker
Overall the app works just fine. It does more than what I need or use. The one draw back is it is so slow by today's standards. Takes too long to load, too long to save, too long to bring up history. With 5G and the fastest phone on the market, not sure why I spend so much time watching a spinning circle while it tries to load .
Maureen Tacke
I cannot get the GPS to stay on when my phone is locked. I've used this app for years and have noticed with my newest phone, it's not accurate because when the phone locks the GPS stops working. I've read all of the troubleshooting tips and none have fixed the issue. I even uninstalled and reinstalled the app. It works and is accurate for the first mile, but after that, it stops tracking accurately. I can't adjust my milage manually when I use GPS.
Bruce Munck
Great tracking. I have been using this app for several years and have no complaints. I like that it connects to my running shoes when I wear them, making the whole thing automatic. When I am not wearing my running shoes I only have to touch the start and stop buttons to log my workout. The app appears to be less invasive than some of the others out there. At least one other similar app demands permission to access all of your contacts, and your personal data. No thank you!
Matthew Kim
After careful consideration, I had found this app to be nothing short of mediocre. Although it checks the most basic boxes of calling itself an app to track running or walking exercises (etc.), my overall experience has been lacking. A couple of instances had occurred that caused me this displeasure: 1. Incorrect mapping of the GPS, an inaccurate result in how much I actually run and the speed I run at. 2. No where to put in any measurements of body; hence, inaccurate 'calories burned' counted.
Dana Noel
I submitted a support ticket. Just within the last few weeks my app keeps freezing up and not recording anything. Or it acts like it's frozen and then later on it randomly starts by itself after I closed it out and then it says I've done like 20 miles. I've tried restarting my phone, restarting the app, reinstalling the app, everything. I've changed nothing. Just started one day. I have an android, only about a year old. Any help?
DrBioluminous
Great app, helps me keep track of my distance, calories burned, duration, and more! It also saves your progress as a post that you can choose the visibility (you only, friends, or everyone) I haven't had any issues with the app at all, but I wish they'd add a speedwalk option for the treadmill instead of walk and run. Other that that, I have no complaints!
Liz Stockwell
I mostly love this app and since I'm not entirely sure the issues are app or service provider related I won't change the stars, but as others have mentioned there are times when the app seems to glitch, pausing my run when my speed hasn't changed, and if I've silenced it I won't find out till 3 miles or 5 miles later... and if I do have the sound on I have to repeatedly press resume to keep recording. I think it's only happening on my trail runs... so it could be a reception issue. 🤷🏻‍♀️
