I've always liked Arco, my cars have always liked Arco gas and it is a top-tier gas. This app actually gives me more of a reason to like it with a reward system that actually rewards customers. since the minute that I installed it and started using it I've been saving money and earning money back that I can redeem on gas and products in store. every time I get gas, I save and earn. highly recommend the marathon app.
Reviews for Marathon ARCO Rewards
← Back to Marathon ARCO RewardsThis app is trash. I drove to no less than four Marathon "Rewards" gas stations (according to the app map), and not one of them honors the rewards. Their gas prices are jacked up above most, and they don't honor their app points. WORTHLESS. Will not be getting gas or buying anything from their store anymore.
Update: September 14th, 2025. Today the application is digging for more information on the users for the September 15th, promotion. Best Gas Station in my neighborhood, worst app on my phone. Regardless of the response, they don't care. The app is getting worse. Contest results never published. Monthly promotions not being honored. Over promise, under delivered.
App is fine and rewards are great. But many stations do not participate, and those that are listed, often the gas pump is not set up right and you don't get credit for your purchase. The customer support is good, though, and they will credit you if you send a photo of the receipt.
I visited several gas stations to redeem my rewards, but only the Marathon Gas Station & Car Wash on Power and Southern in Mesa, Arizona, was able to assist me. The clerk at this location was very polite, attentive, and helpful. My experience there was excellent. The staff at the two other locations in Apache Junction could benefit from additional training, as their service was not up to the same standard.
Not only is the new loyalty program confusing and offer practically nothing in terms of rewards, they have done away with offering 5¢ off per gallon at the pump. Way to "reward" loyalty members. The only time I plan to go to a Marathon station in the future is if that is the only station available and my car is running on fumes. I plan on going to the stations that still offer money off per gallon purchased as well as other, better rewards. Sorry, Marathon, the new rewards program is a big fail!
Siggghhhh..... It seems that individual locations are not set up properly to allow for redemptions of the rewards. What good is a program where's you can accumulate points but not be allowed to redeem them? If you run into problems save your receipts and report to the programmers. After getting one location to automatically reduce pump price based on offered promotion, the next week same station did NOT record requested cash redemption. Very disappointed.
Was great when i could redeem the $20 off my gas. That really helped me out when I was in a tight spot and couldn't really afford much but it seems now they've gotten rid of that option and it makes it just like any other rewards app now. I can easily get 10¢/gal with apps like Upside as well. This gives me less incentive to shop at Marathon.
App seemed to work fine at first. I had to reset my phone to factory settings. Reloaded app and now it has a white screen with the words "Try Again" wriiten within a box. No matter how many times I try again, it does not go beyond that screen. I even uninstalled app. Waited two days, then re-installed app. Still the same message. Please help with this app!
Does not work at all. I used the old rewards successfully for years. This app will not result in any discount. No matter how many times I registered, I was only successful in having my account accepted at the pump once. Messaged help and they shrugged it off: probably not rolled out in your area. All of the local pumps have promotions on the pumps for it, so. I deleted the app. Downloaded the competitor's app, as thr station is just down the street.
Can no longer just login to the app. Have to enter cell number, wait for a text with a login link, then click the link to login. It's ridiculous. Awards have gone downhill too. It's no longer X off per gallon, it's off the total purchase. Plus can't use 5¢ off Wednesday deal with award dollars. Not much of a rewards program!
Not even sure how this app even works, it's not straight forward. I seem to accumulate rewards but can't use them? So complicated for such an easy app. I stop at this Marathon for gas all the time but the rewards system is kind of a joke. Many others out there that aren't so complicated to use. I understand where to redeem the rewards. I can accumulate rewards and when I click to accept the reward it goes away and does not credit to account. Regardless the app doesn't seem to function correct
Rewards are misleading. For example, if you redeem $5 off but don't pump enough gas, you get the full $5 off your rewards account but not on your bill. Very annoying, you save more with other gas rewards that automatically give you the discount instead putting it in a pool with a misleading amount. App is easy to use, unfortunately every so often does sign you out automatically.
This app appears to be intentionally designed to fail. I have used this app multiple times and it does not work. Interestingly, it recognizes my account and lets me accumulate rewards. However, when it comes to USING rewards, the discount mysteriously fails to appear on my receipt. So, you are allowed to accumulate as many rewards as you want, but you cannot use it. Also, the reward system is confusing, probably intentionally so. Ran out of space to describe how (character limit).
This is the most confusing rewards app. It doesn't explain how to get rewards, it just says rewards are available, but no clue how to get them. I think you have to pump $30 of gas to get $1. It makes you get a one time code just to access the app. I like the Love's app so much better - scan the barcode, get 10 cents off per gallon every time.
I'm giving up. They offer all these discounts on gas but so far I've only been able to redeem them once at the pump. You put your phone number in and the price per gallon doesn't change. It registers on the app that it's you because it says I've earned more discounts from that fill up but it doesn't give me the discount I already had earned that I clicked to redeem at that fill. I have to unredeem it so it's still there but the pumps won't apply my cents off to the price. You have lost a custome
Recently installed the app but could not get the discount to apply. Opened the app, texted (twice), clicked to redeem discount, entered my phone number on pump....bzzt, no discount for you! What an ordeal, and it was all for nothing. This new loyalty program far worse and too time consuming compared to the old one. I'll give it another six months to see if they replace it with something better. Anything would be an improvement. Also, though the sign on the pump read "you do not need to enter 11
I don't know if it's the app or the gas stations... But I have yet to receive one, not one single solitary discount, fuel savings, coupon, offer, whatever at all. I cash rewards in the app all the time, and I've been to a variety of different marathon chain gas stations... But not one single iota of anything promised in the app. This rewards program is useless, it gets you nothing. All you're giving them is free data on purchases, and receiving nothing for it.
no directions, no barcode to scan, doesn't provide you with any kind of member number, just tells you about all the great deals you can get, but has no explanation about how to do so. just stand at the pump and pray it magically works? UPDATE: your phone# is your ID#, but even that doesn't work when trying to enter it at the pump. This thing is an absolute waste of time. Literally, every fueling app, but this one, works great. Go anywhere else.
Many discounts are offered through this app, but I have never been able to redeem any of them. Why is this app so difficult to use? I called customer service, but couldn't understand him. I thanked him, for nothing, and hung up. The Marathon incentive said, fill up on the 15th of the month and get 15 cents per gallon off of the price of gasoline. Stupidly, I fell for it. I entered my membership number, filled vehicle with gasoline and got no discount whatsoever. The app is horrible!