Misplaced my nitro card, follow the steps to replace it. Both the website and app say "unavailable at this time" and then say to contact support. So I did... the agent was anything but helpful and kept saying the same thing, and I shouldn't worry that I've lost my card connected to my actual banking info. Like come on. She then said they can't remove a card or update it besides online and in the app. Doesn't sound very secure to me!
A Google user
The app auto updated on my. Had me reset my password and was successful. Now it won't let me log back in. It gives and apology "The sever does not appear to be responding at the moment. Please try again later." I guess I lost all my points I've put in for the drift vs lift contest who knows. Would have been nice if it was left alone. It worked just fine before with never an issue.
Kaleigh Price
I absolutely love the company. I hate this app. I'm trying to register my card, and it will let me register it and everything. BUT when I go to log in, it says getting information, then nothing. I'm still on the login page. Still won't let me log in. I'll continue to click login, and nothing happens. Then I'll back out, go back into the app, and NOTHING shows up. I've uninstalled and reinstalled this app more than I care to admit (10 times). Every time, the same damn thing happens. Please fix it
A Google user
This mobile app has so many problems. I've had to contact customer service several times to try and redeem points. Ive lost hundreds of trail points. I can go to three different Maverick stores in the same day and each reciept will show three different trail point balances? I used this app to claim points on a gift card and it took 5 months for the gift card to arrive in the mail. They continue telling me to reinstall the app but it never helps. I've finally stopped trying...
Aaron Ordway
The app does provide you with deals, however $.02 is pretty pitiful when Loves does 5x that. The app cannot be scanned at the pump or at the register, they make you enter your phone number. But, worst of all, the login procedure is absolutely asinine. My bank account has an easier login procedure. The app will not let your phone store the password, and the security requirements are so awful that no human can remember them, so you're forced to reset your password every time the app logs you out
Daniel Doherty
This app always starts the map in salt lake city, which I've never been to. I wish it would start in the location I'm at and I didn't have to change screens and come back to get the correct map location. Also some of the stores are listed in the wrong place on the map, such as #490 which is clearly on the other side of the highway when comparing Google maps (accurate) to the maverik app (inaccurate).
Dylan Horak
Been using a maverick card for a long time now, and every once and a while I try and log in on the app to see if my points could get me anything and each time I try it won't let me log in. I can't create a new account, I can't access any old one, I've tried resetting passwords using phone number, card number, and email, and every time it says email should be coming shortly and never arrives. Overall I'm very disappointed with the app.
Lori O’Ferell
The app means well, but pages are slow to load. App logs out all the time, regardless of settings. And even with phone location on, it defaults to Utah as your location. Definitely a PAIN. The rewards points system and coupons work pretty well,and the gas savings are nice. Maveriks are pretty nice as these sorts of places go. I just wish the app was as nice as the stores.
not available
I can't even get signed in once. I enter my info & tap Continue and nothing happens. EDIT: Instead of telling your customers that we are stupid, you should fix the app. There is nothing tricky about entering a username and password, and nothing that customer service can do over the phone. My Kum&Go app works fine. Fix your app.
Melissa Zadrozny
Considering that sometimes it offers free stuff, there's no reason you shouldn't have this app and enter your phone number for any purchase if you're going to maverick frequently anyway. However, the deals really aren't that good anymore and oftentimes you're better off not even using them. You'll still use your points and get free stuff once in a while at worst. Bring back the wheel and I'll increase my rating to 5 stars
