Abysmal A complete waste of time and money. Log in to the app and it tell me that there are devices in pairing mode. Asks me if I want to connect to the device waiting to be paired and then it can’t find it. So how the heck did it find it to know it […]
Reviews for Merkury Smart
β Back to Merkury Smart20 reviews
Latest update completely broke the LED strip lights I had, and previous updates would repeatedly unpair them and forget settings. Worthless. Especially when there’s no alternative and the device itself doesn’t even come with a remote to control the lights on the off chance there’s no connection possible. Don’t waste your time, don’t waste your […]
The app constantly freezes, and the notifications rarely work. If you turn your rules off, you will not start getting notifications when you turn them back on. Motion detection isn’t very great either. There are plenty of instances where I know my pet or myself should have set off the motion sensor and it doesn’t. […]
The camera won’t load live feed or recognize an SD card! I’ve un-installed the app more than once, nothing! I’ve cleared cache and data more than once, nothing! I’ve removed the device from my account and added it back, but still nothing! I’ve reset the camera via the reset button, but still nothing! And the […]
first, it won’t detect motion, no notification that there is motion, so completely useless. I bought a SD card to see if that fix the problem..but nope, it captured one photo, no video, and kept freezing when I tried to delete the one photo. Checked sd card is not defective. i believe they make it […]
I could write a book about all i hate about this app. I got more merkury cameras expecting to add them to my existing collection in the geeni app. I was disappointed to find that I need to download another app. But it gets worse that the merkury smart app doesn’t seem to work. It […]
This company’s devices keep disconnecting from my google home. These products are the only ones that do it. save youself a headache and spend a little more to get a product that dependable. Being I own several smart devices and these are the ones that constantly fail, I won’t be using their products anymore and […]
it takes anywhere from 15 to 45 minutes to even get motion detected. and for the past 3 days the cameras have been “updating” saying this should only take a minute. I’ve restarted them, unplugged them, tried to reboot but they dont, I hear them “clicking” ever so often as it is still updating as […]
Can’t access my videos unless I’m subscribed, the camera cable stopped working I haven’t even had it a full year. UPDATE:: bought the stupid plan like they wanted and now it’s unable to connect to the WiFi. I’ve reset it, reinstalled the app and even left the device off for a few hours and it’s […]
changing my review. it doesn’t motion detect at all most of the time. it randomly decides when it wants to send notifications about motion. Just yesterday camera started updating… it never stopped. I’ve done a number of things to fix it. bottom line. don’t buy merkury cameras the app also is terrible and outdated too. […]
Use to be good. Current issues: 1 Really annoying to have to leave the live feed into settings to turn on or off the night mode. please add a button on the quick menu. 2. The night button in settings stopped working. Won’t go on night mode anymore. 3. Even after I paid for a […]
last update on 4/16/25 completely ruined the very little the app had going for it. Panning in live view now rotates 10 degrees when it used to rotate 1 and could set up exactly where you’d like it to be, its now either way too high or way too low for my needs. The spotlight […]
Let’s first start off by saying I hate that I cannot respond to a rating π. Notifications do not come in, in real time. The speaker is a joke π And if you don’t know how to use the app you won’t get all the features. In turn, will have you buying a subscription when […]
You get what you pay for: Cameras are cheap in price and quality and it shows. The camera only appears to capture 30% of the actual movement around it even on the highest sensitivity setting. Not to mention the glitchy app that always crashes and takes 8 minutes to load 1 clip. If you want […]
they will charge you whenever they like, they charged me a week earlier than they should have. I don’t like that feature so I canceled. it takes 20 minutes to get a notification that my camera went off. it’s not real time I’m very dissatisfied because of this, I use another free security camera app […]
I have 3 vehicles and over 3 ppl at my house, and the camera didn’t record any of it. When it does capture video it’s always me because you have to dance in feont of it for a few to set it off. and it takes 15 mins later to send notification. If you just […]
Very frustrating app. Very extremely difficult to set up. Been trying for days but still it doesn’t detect motion, no notification and no recording of a video. Been trying all the advice available. Gave it a pass and do yourself a favor. Mine is up to date and connected to WiFi.. no one available to […]
With the sensitivity set to max and to detect any and all movement, it detects about 20% of the motion that goes past it. You need to get within 2-3 feet of the camera and hover around it for about 30 seconds or it will not detect anything. I have 1 setup at a door […]
when I bought 2 merkury cameras, nowhere did it say the only way you can track a human or animal is if you upgrade and buy a plan. Nowhere did it say that you can’t take the memory card out and watch the videos on a home computer . camera constantly goes offline at least […]
I am very disappointed with this camera. when I purchased the camera, it said nowhere on the box that I had to purchase a plan. I’ve had it for over 3 months and I’ve been using it daily. Now, it says I have to purchase a plan in order to view the video captured. Let’s […]