Reviews for Metro

This app is awful! It never loads my account information, ever! The only time it does is when payment is due, go figure! Obviously its not the app but the damn service! Constantly in and out of service in Portland. It’s crappy! Also, when you try to call it is an annoying recording and when […]

This app has become a big hassle. I’ve been using the app for years to pay my bill for years with no problem, and now every time I try to pay I get an error then I call customer service and the payment can’t go through with them either. I’m told to go to a […]

Now they send a pin instead of just making you enter your password. It’s a hassle trying to make a payment. And Metro does not protect against spam and harassing unsolicited texts. In addition, I live within a stones throw of two towers and lose my connection 2 to 3 times a day! I was […]

Terrible. The app won’t even open on my phone anymore after this update. I’ve been using it for years to pay my bill, now I can’t even pay the bill. Absolutely ridiculous. Why would you change it, it was working fine. Fix it or you’re going to lose customers. Nobody wants to take 20 minutes […]

Required to do an update then had to jump through a bunch of hoops, enter a verification code, “accept” terms, authorize a bunch of stuff, look at ads and go on a search just to PAY MY BILL!!! All I wanted to do was give you guys my money but I had to do too […]

Whatever changes are made to the app screw the app up. I’m not able to make any payments and they keep on telling me I’m process my car too many times in the last 24 hours that I need to wait 24 hours. And then I wake up in 4 hours and my car doesn’t […]

they changed the app, to make online payments. I logged in multiple times, only to keep getting logged out. and the log back in. They made it very frustrating. It wouldn’t even show the balance I owed , when I finally got to the payment section. This new app sucks. What was wrong with the […]

Deceptive. This app represented by the above icon no longer works. The new and only app that does wants location permissions for T-Mobile Tuesday and there is no work around. Ridiculous! No! I’ll pay as a guest online. It’s like the free tablet they just offered me. $279 with instant rebate is not free. That’s […]

Previously left 5* review, app WAS great, I literally asked you all never to change it. Suddenly, I’m now UNABLE TO OPEN IT at all, was told by app’s error message to go download latest version, so I come to Play Store but get msg: “This app is incompatible with your device, Contact the developer […]

TNT: Not happy with this app, it use to work really well when I first signed up. It was the best for making payments without having to go into the store or use 611. Not happy with it at all, and I can see also, that it’s hit or miss on certain costumers who have […]

This app is horrible!!! For at least the past 6 months when I try to make my payment through the app it tells me there’s some sort of error and it can’t process my card. There is absolutely nothing wrong with my, I’m far from broke. I end up having to call customer service and […]

I’ve had MetroPCS for years and the service has not been an issue. My issue is that the app never works. I keep getting an error message that I need to verify I have the latest version of the app (I do), to power cycle my phone (which doesn’t work), and to make sure I’m […]

They updated the app for no reason whatsoever. I just want to make my payments, but it won’t even let me sign in. The temporary codes they send out arrive HOURS LATER (when they’re no longer valid). And if you click on “Continue without logging in,” you get taken to a hideous new homepage littered […]

I would just like to pay my bill a couple weeks early. That’s the only reason I even get on the app. It asks me to update, but I already had and it asks again. It wont load so I can go to the account page and seems to freeze. I will say that Boost […]

This app is a complete mess. It doesn’t give you options for things you pay for (Amazon Prime, for one) and there’s literally no point to it anymore unless you’re just paying a bill that has a convenience fee for doing anything. Also, if you extend your payment for 72 hours (I was overbilled, it […]

This app has completely gone to hades in a handbasket. It has, literally, become unusable. I have been using it for years to pay my bill. Now i can’t even do that. I cant even enter my name. Enter the first letter and then nothing.. No more entry. It may or may not pop in […]

The Metro app SUCKS! It’s TERRIBLE! I used to be able to pay my bill through the app with no problems. It was easy; quick, and simple. But lately EVERY single time I attempt to pay my bill, Metro sends a USELESS code number, I enter the number just to be told it’s incorrect when, […]

While by no means terrible – it’s still a long way from perfect. If you’re stuck between having to do it through the app or through the phone then this really is the better option. Plus there aren’t any in-app purchases. Though it would be so much better if they removed the ads and redesigned […]

Terrible and see I’m not the only person saying the same, used to be able to pay my bill with ease. Can’t pay from the text like I used to and neither of the 2 apps work either. When call to pay thru customer service was told my card was ran to many times and […]

This use to be a great app, you could pay your bill on your phone, it was so convenient!! Now the app is awful and every time I want or need to use my phone I’m forced to look at a bunch of ads. They take over my lock screen and force open a web […]