I used to really like this app for my work emails and calendar. However, recently there have been major sync issues. For a while, I was able to clear the cache, reset the app, and/or manually refresh. But that no longer works, to the point that the app is now unusable. I've had to switch to the Gmail app, which works great. If MS fixes the sync issues, I'll definitely come back to Outlook though.
Reviews for Microsoft Outlook
← Back to Microsoft Outlookit's so slow it's frustrating. This is after deleting data and downloading on a brand new phone with fast connection. there's random emails that won't show after getting a notification. I have to manually search for the email. GMail has taken over for me. edit: most of my emails still don't show up. if I get 10 emails on a day, I might see 3 of them pop up. I have to sign in on a browser to see them all, which means this app is useless.
They ruined the email app! It's now too easy to accidentally delete an email, as the horizontal swipe is far too sensitive. The email actions have been moved from the header bar, where it was easy to find, use and read to a floating bar at the bottom of the message that is the same white color as the message and floats over the text, making it harder to read. Used to be a good app, but now a pain to use for no benefit!
I like the app, but I'm so sick of the syncing issues. It's been going on for months now. None of the suggested fixes work, including restarting my phone, deleting the app and reinstalling, or resetting the sync settings. None of the app updates have fixed it either. I have excellent service and wifi connection too. It makes the app essentially useless. I really need access to my emails on the go, but this has not been a reliable option.
You can check your email. That's about it. There are a lot of functions that other mobile email apps manage to add, like mass deleting from a search list, that Microsoft fails to incorporate(requested by users in 2023). You cannot change the sort order in your inbox(2022). The widgets do not keep your inbox up to date unless you fully open the app, defeating the point of having an 'at a glance' widget. I would expect a 'leading' software company like Microsoft to incorporate these features.
Outlook could be a nice option for email on android, but it's behavior ior is not reliable. One day it works fine and the next things are different. I woke up to having less menu items. The ability to select junk mail and phishing mail were gone. Support had me delete and reinstall, which is a process. It solved the problem for a week and now the menu items are gone again. The forum tells me there are many with the same experience. I like Microsoft products but heading to gmail Life's to short.
Latest user interface update is a complete and utter disaster! There is a floating menu to move, delete, and reply to emails while the top bar is blank. A terrible change. It is not intuitive, can't be easily done with one hand and you still have to go to the top to click on the three dots in the email to mark it unread, which doesn't work after you've clicked into the email. Now you have to go back to the inbox go into the message again and then mark it unread. If it ain't broke don't fix it!!!
until recently I've never had any problems with this program. But I now have two major problems. When I open any advertising or news email it scrolls to the very bottom of the email. So annoying! Mail from regular people does not do this. The other is I'm not being notified of my appointments on my phone. All of the notifications are configured properly, and when this happens, I will look at my widget and the calendar is showing the wrong day. This has caused me to miss appointments.
Ultimately a great app but recently the Email Widget to show emails on the home screen is broken. It just says "open app to refresh widget. The Calendar Widget for Outlook still is working just fine. This is very frustrating because I don't use the notification dots on the apps, I was exclusively using the Email Widget. Uninstalling and reinstalling did not fix it. Please fix!
It's been almost 2 years since my previous review and notifications still suck. It has actually gotten worse. I dismiss 10 email notifications only to be notified a few minutes later about the same 10. Over and over again. App is useable but not great though I prefer it over the Gmail app. Whoever decided it was a good idea to have the shortcut buttons on top then move them to the bottom when an email is opened should be fired. Stick with one consistent approach.
I use it because it synchs with Web Outlook and Desktop Outlook on PC. But I had to disable all notifications. It was sending multiple notifications per email, sending notifications for delete messages, sending notifications for messages I already read, etc, etc. It just wouldn’t stop. So, I removed all its notification privileges.
This app is trash. I've been fighting it for over a week now. It doesn't appear to sync properly at all. One of the symptoms is that I am unable to delete emails and receive a message regarding "insufficient permission". I installed on a device immediately after a reset and had the same issue. It may just be that the Deleted Items folder isn't available in the app. I installed Outlook Lite and it worked perfectly. But that's being retired in two weeks.
App is mediocre. I get a ton of junk email because Microsoft doesn't seem to care, literally more than all my other emails combined. This app makes it harder than it needs to be to report junk mail (seriously... 4 clicks??) This app also doesn't let me see links in my email. I can only click on them and wait for my web browser to open them before I know it is a scam. Every other email app lets you long click and see the link. Not Outlook. They'd rather you get scammed.
a lot of my emails are not showing up in the app (but are showing up if I use a browser) so I'm missing important stuff. sometimes I will get a notification of a new email but when I click it, the email is missing in the app. the search function also stopped working. Spam keeps coming in no many how many times I report or block it. customer service is absolutely useless. I tried for a month straight to get help but they wouldn't help me and did not resolve the issues.
Signature does not work. I have a signature saved and when I send an email it changes the text to a different color. This app works sometimes but then when you really need it, it doesn't work at all. It says I'm signed into my account yet has no data at all. About once a week it says my inbox is empty and won't sync. I have to reload the app three or four times to get any emails or calendar events. It worked yesterday but its empty today. April 5 - does not work again. Very frustrating.
I am really disappointed. I have had a Hotmail account for many years with no problems. Now Outlook says my storage is full and I can't receive or send emails unless I upgrade to Microsoft 365 to get more storage. I have tried to delete emails to get more storage but they won't delete!! I can't afford to pay $40 some dollars a month to have an email account. Very confused and disappointed!
I do prefer this app for email. For calendar, it's just OK. Have used it on Android for 8+ years. It's a bug farm - I can't tell you how many crash bugs I've noted over the years that should be fixed same-day but which took months to get a fix. 🤦 (Latest one is app crashes predictably when marking a mail as not junk, actually fixed in latest update! Only 2 weeks this time!)
Doesn't refresh. You think you've read all your mail just to find that the app didn't refresh and you missed something. Difficult to read email threads. Keeps part of the thread out of view for no apparent reason. Gmail is so much better. If I didn't have to use Outlook for work, I wouldn't. Update: MISSED EMAILS. It notifies me of emails that are unimportant. But if I am waiting for an email reply, I'll only know I've received a response if I manually check myself. Unacceptable.
Not sure if anyone else is currently dealing with this, but the app won't upload new emails and keeps prompting me to login to my account. Unfortunately, that hasn't been working, forcing me to uninstall and reinstall the app in order to receive/send any new messages. This started about 4 days ago. I've been using the app for YEARS without issue until now.
So frustrating. When it works, I like the focused inbox and other features. BUT... all my logins just failed again. Every once in a while, I get kicked out, it asks for all my passwords and then still won't log me in when I enter them. PLUS I can never download calendars from the app. It pretends like I can, but the downloads fail. Now that it's kicked me out and isn't letting me log back in, even after uninstalling and reinstalling, I'm giving up and going with a different email app.