I've been using Everlance for 7 years, and the app has become quirkier and less functional over the years. Now the limit of 30 drives per month has forced me to either subscribe or use something else. I received an offer to subscribe for $24 off the regular price, but getting that discount proved to be impossible even after working with Everlance support. I am likely going to have to find something else to track my business miles. Even MileIQ allows 40 drives per month for free!
Thomas Eroh
App does everything you would want for a mileage log. Unfortunately, it wants to be active at all times. I only want to log my work hours (so I selected the appropriate options). This has resulted in countless notifications when the app is not open and multiple pop-up tips and "suggestions" whenever the app is open. Also, even when the app is not open, if your phone moves more than 5 inches, you will repeatedly get asked if this is a trip for work or pleasure, despite my selected options.
Jesse James Jersey Sr (Jerz)
it's the best app I have ad a contractor. Not only is it keeping track of my mileage but my time on jobs and running for parts or lunch etc. I don't need to be constantly looking at the clock and writing times down throughout the day. I am able to focus on the task at hand and jump out and go when I arrive and jump in and leave when done. Somtimes I have gone back a whole week and accurately to the minute written my hours down throughout each day for 15 or more different jobs that I have gone on
A Google user
When it works it's great. But sometimes it doesn't, which means I'm never confident in it's accuracy. Auto trip detection keeps recording multiple trips as one trip, even after extended time not driving - like during a day at the office, or overnight. Several times I have gone to categorize a trip to find it has not been recorded. It will often create duplicate trips. I just can't trust it anymore. Update: after getting a phone with more memory it works much much better ;)
Micah Koehler
I LOVE THIS APP! However I currently put 1 star because I purchased the yearly subscription, yet I have no access in the app. It seems to think I never paid for premium, even though Google Play shows an active subscription. I can't call their support without premium, and I've sent several emails and received no answer! if I could just get this issue resolved I would give this 5 stars, it's a great app. only needs to allow fine tuning of tracker speed, so it doesn't start while I'm walking lol
Kristen Trevey
I'm using the free version. It keeps categorizing my saved work address and work trips as "Creative" even though I've deactivated Creative and keep changing the address category to Work. I also don't like how the app tries to force you into a paid subscription, by not allowing me to go back from certain settings. Also doesn't capture mileage automatically well, and has me driving straight thru the forest, cutting several miles off my commute.
Fronterizo
It's not adding up all my miles. After a trip my accumulated miles are not going up, and some trips say "0" claimed. I have been using the app for 6 months, but June miles are not accumulating. How can I claim my miles this year if the app is glitching like this? (Edit: I found missing work miles but they are under the "other" category, however, I checked all categories, and they are not listed under any of the categories. They just appear in "other". All miles are work miles so can count them
Sheronda Jenkins
This app use to be perfect for what I needed. As of lately it doesn't track me even when I have the app open while I'm driving. I have literally lost track of thousands of miles due to this. Customer service is non-existent, I couldn't get help through chat or any other method. I cancelled my subscription hopefully I can find a similar app that actually works!!
Phil LiMandri
Update: Not sure what is going on however the app is no longer working properly specifically the auto trip detect feature. I reached out to support and it has been very slow to help. I have completed the steps requested by "Rob" the supervisor and provided screen shots with no response. This has been going on since July 4th. today is July 17th. No urgency to solve this issue. Very disappointed. I paid for a full year might be time to refund my unused portion. Great service!! A must have.
Denise Hahn
Update: Customer service was great about reaching out to solve my problem. Misses about half of my trips. Its very frustrating. If I don't classify a trip right away, it won't track any additional trips until I classify the previous one. Yes, I need to be more diligent about classifying at the end of each day, but there's no safeguards in place for in case I do not.
